Hangzhou Shangcheng District 5-star Hotels

I really enjoyed my stay here, I will definitely book this hotel again. They have an ok pool on the third floor, and a pretty good gym for a hotel. The biggest problem is that the gym and pool are probably run by different companies so they didn’t provide towels, they didn’t provide water, the locker room for the gym isn’t really that clean. BUT! I liked having a gym + pool, it’s not that bad for the hotels pricing. The hotel itself is a bit old, the bathroom is really old! But staff was helpful, they had the robot service for when I ordered 外卖.

Very good hotel, it's the 3rd time and I'm never disappointed. The staff is very friendly and got upgraded. The suite room is clean and has a comfortable bathtub. The bed is big with different pillows to choose from. The breakfast has western and chinese food with a good selection. I will definitely stay again in this hotel.

It was a nice stay. Location is good, right in Coral Gables downtown. I would say that there are no kettles in the room but you can ask for it and they will send you one. The room charges won’t go against deposit, instead you have the pay and after you do the check out they will release the deposit back to you. For Chinese travelers this might seem odd.

Excellent location - next to west lake and close to everything (good restaurant grandmom’s house is next door also local convenient store ) The decorations are rich with expensive materials. The breakfast is incredible. The hotel also provide free west lake yacth tour . Highly recommended

The hotel is good looking, luxury feeling. Staff is friendly. Location is perfect, a lot of nice restaurants, shops and nearby Westlake. If you like a busy area this is the perfect spot.

One of the best hotel to see .. People are so kind especially Oliver the best person to handle people .. Olivia very fast in not letting people wait for check in .. Oliver was supporting and directing foreigners all .. Hotel infrastructure is amazed with global concept .. Dining experience is amazing with varietys Stomach is small to eat all of them all was yummy It is close raffle city shopping mall and citizen center factory outlets And also light show in the evening 🌆 I recommend this hotel is for all age groups ..

I guess like all the Conrad hotels it feels a bit like a museum, beautiful but souless. All sharp edges and corporate, it feels like sleeping in an office. Service is what it is, ok but not what i would expect of a conrad. Very little ability to be warm human beings, except the chef, who was leaving for another hotel.

Service: The hotel service is considerate and responsive. The hotel has its own fleet of vehicles, with free pick-up and drop-off within 2-3 kilometers of the hotel. Prices are also reasonable for places beyond the range. I purchased a chartered car service and visited several well-known attractions in Hangzhou. I would like to thank Master Mu from the team for taking care of and explaining the whole process, and introducing the best places to visit and take pictures in various places. I would also like to thank Master Jia and Master He for their recommendations on the delicious and fun things to do in the pedestrian street. I enjoyed the meal. Authentic and affordable Hangzhou cuisine. Environment: The hotel is in a quiet corner next to the lively Liulang Singying, adjacent to the West Lake, with exclusive lake views, and Leifeng Pagoda is in front of you. Inside the hotel is the Imperial Garden of the Song Dynasty. History is around you and it is so beautiful. Hygiene: Hygiene is very good and very clean. Facilities: The facilities are complete and considerate, the hotel supplies are of good quality, and the bedding is very comfortable.

The view from room 6 is worth having, it makes you want to lie in bed and stare blankly. Facilities: Although it has been five years, the decoration of Park Hyatt must not be outdated until now. It is full of luxury and high-end feeling in a low-key manner, full of details, not the kind of exaggeration, but modern ➕ culture ➕ advanced comfort. 95 points in the gym! I can rarely hit 90+, his equipment is full of sincerity! And it's good enough for professional use. Hygiene: The sanitation of the use area is very good, and the bedding is also replaced with new ones. Environment: Surrounding Vientiane City, Raffles City, Qiantang River View... During the holidays, I don't feel the oppressive feeling of the tourist rush~ This kind of environment is the most comfortable. Service: Nothing to say about the service! It is worthy of the name of a luxury hotel, especially Ms. Cassie, who not only upgraded to a sea view room for free, but also has ice skating tickets, movie tickets, etc. This is nothing to say. Whether it works or not, (´･Д･)” This is indeed a benefit that I only had when I stayed in some luxury hotels overseas. Trendy bar: OK... this is a must-see, the rare city skyline ➕ coquettish 🌊 bar atmosphere without losing style. Staying in the hotel at night must be hilarious. The two glasses of wine that you get when you stay are also optional on the menu, not just a special blend. The DJ is very powerful all night ~ there is an illusion of a rooftop party in Bangkok.

Hotel room is very clean and spacious. The front desk staffs are very helpful and efficient. They add you to their WeChat and if you have any queries, within seconds they reply to your chat.👍👍. They front desk 君亭&陈雯, even give us free homemaker pear soup boiled by the hotel chief. So nice to have them during winter season.