Vanhe Hotel Reviews

The first room we went to has a strong smell and we asked to change to another room. They responded immediately and assisted with the moving. Room was beautiful and intelligently designed.

So far so good

This hotel is worth recommending. First of all, it is not far from various scenic spots. The price of taking a taxi from the high-speed rail to the hotel is 28 yuan, and the price of taking an online taxi to the airport is 70 yuan. Secondly, the names of the receptionists are Xiao Han and Xiao Huang. They are warm and polite. I like them very much. In addition, there is free laundry. The aunt folds the washed clothes and puts them at the door every day. The washed clothes still smell fragrant. There are many breakfast styles and the taste is also great. Because we don’t want to be cheated, we didn’t eat dinner in the scenic area. We ate at Chengji Private Kitchen next to the hotel. The price is affordable and the taste is first-class.

The view outside the window is nice and cost-effective. I praise Xiao Guo and Xiao Zhao. I left my earphones in the room and took the initiative to call SF Express to send them back for free. I will consider this hotel again when I come to West Lake next time. Hahahaha

I went to Jiuxi for a trip during the National Day holiday and chose a place with convenient transportation and no congestion. The hotel offers free parking, there is a bus at the door, and there is a subway station a few minutes walk away, so you can reasonably combine self-driving and public transportation. The hotel decoration and facilities are very new, there is a washlet, the sanitation is also good, and the breakfast is rich The receptionist Xiao Li upgraded the room when I arrived late on the first day, which was a surprise. There was a period of time when the water flow was very small when taking a shower, and there was a period of time when the sewer smelled. The front desk patiently explained and said that the engineering department would conduct follow-up inspections. They attach great importance to customer experience and feel satisfied overall

The room is spacious, clean and tidy. It's great. The service attitude of Xiao Huang at the front desk is very good. There are many styles of breakfast ~ fresh and delicious.

The hotel is backed by the Qiantang River and is only a dozen minutes' drive from the West Lake and other scenic spots. The hotel has free parking, Tesla and Kaimais fast charging, which is very friendly to families traveling by tram. The charging fee is also very cheap, and there is no service fee. The check-out time of the hotel is 14:00, and the takeaway order is delivered to the hotel door by a robot, which is very humane. The front desk lady also helped to inquire about the lost items and found them in time. In general, the service and management are very good! Like 👍

🏨The hotel is very cost-effective, the room is very clean, and the service is very attentive, especially Xiao Huang at the front desk, who is very good and patient. There are many choices for breakfast and it is delicious. The hotel is very close to the scenic spots in the south of West Lake. I will choose here again next time

The hotel is in a good location, not far from the attractions. The hotel facilities are relatively new and well-equipped, the lobby is high-end and the scenery outside the window is panoramic. We stayed for a total of 3 nights. The staff was very enthusiastic. Xiaohua, Xiaoli and Xiaohuang received us. They responded to our needs immediately and answered them enthusiastically. We are very grateful for our enthusiastic help❤

Facilities: Very comprehensive and very suitable for children Hygiene: Very clean, the hotel is very attentive, someone cleans every day, and there is a free laundry service. Environment: The environment is elegant, very close to the West Lake, and the subway is also very convenient. Service: The front desk and housekeeping department are very good and very enthusiastic. Welcome fruit plate: There are apples, peaches and cherry tomatoes. Hangzhou Wanhe Hotel (Shuichengqiao Subway Station, West Lake Scenic Area) is very worth recommending. It is the first choice hotel for children to visit Hangzhou. I went to Hangzhou alone with my children on the 10th. Because the children liked the stories of White Snake and Xu Xian when they were very young, they came to Hangzhou after visiting Shanghai Disneyland. They came to Hangzhou in the hot summer. When the driver sent us to the place, I fell in love with this place, and my son was also very excited. This hotel is high-end and classy. There is a robot welcome at the door. The robot can lead us to the front desk to check in. If there are many people waiting, you can let the children play in the children's playground at the corner while checking in, so that they will not be so anxious. It really thinks of the parents. The ladies at the front desk, Xiao Huang and Xiao Li, were very enthusiastic. Seeing that I was alone with my child, they quickly helped me check in. They also gave me a children's toothbrush, which was so cute. My son couldn't help but brush his teeth with a children's toothbrush as soon as he checked in. I was also very happy to see that he had never seen the world. This little guy was also tired. He fell asleep after going to West Lake at night. The breakfast on the second day was very rich. Because my son was born abroad, he prefers bread and desserts. I still like Chinese food. After all, I have a Chinese stomach. The breakfast of this hotel completely satisfies everyone's taste buds, from bread to small wontons, and stir-fried dishes. What shocked me the most were the French croissants and black pepper beef. My God, I felt sorry for the chef if I didn't eat more. I suddenly didn't want to leave the breakfast room. The beauty of West Lake is far less attractive to me than the food. Of course, there are desserts and various fruits. I didn't dare to take so many because I really couldn't finish them. The price online is more than 300, and this breakfast alone is worth 100. After eating and drinking, it was another day of fun. Because the weather was hot, sometimes the child didn't want to walk by himself, so I had to hold him in my arms. In fact, holding him made me hotter. When I came back at night, my arms and back were sore. I bought a pain-relieving patch online, but I couldn't reach it and couldn't put it on myself. I waited for the child to fall asleep. It was about 12 o'clock before I dared to sneak to the front desk and ask the guy on duty to help me put it on. I felt very strange myself, but the guy on duty on the night of the 11th was very enthusiastic and patient to help me put it on. He also asked me if I needed any other help. Maybe he knew it was not easy for me to take care of the child alone, so I was a little touched. When I left on the morning of the 12th, I checked if there was anything left, but I still forgot my iPad and razor in the hotel. After the aunt who cleaned the room found it, she immediately asked Xiao Huang and Xiao Li at the front desk to contact me. Because I had already taken the train, she immediately arranged for a courier to send it to the next destination hotel for me, and also arranged SF Express for me for free. I was so touched. ps: I have to give them a thumbs up manually here. This hotel is very private. You need to swipe the hotel room card to reach the floor you want, which means that other people basically cannot take the elevator to your floor directly. It is very safe and quiet, and you can live in peace. The hotel's slippers can be used at will. If you need to take them away, the fee is 49. You can return them to the hotel after use without paying. The hotel also has a free laundry service, which is very practical in this hot summer. When you go out and sweat, you can put them in the clothes rack when you come back, and call the housekeeping department to collect them. Basically, they can be washed and dried in one day and neatly folded and placed in your room waiting for you. This kind of service is no more than that of European five-star hotels. Hangzhou has such a humanized service that once again touched me. If I go on a business trip in the future, I will choose this place first, because it is also very close to the subway station and the West Lake Scenic Area, which is very convenient. Maybe it was fate that made me find this parent-child hotel on Ctrip, but the enthusiasm of every staff member here for work and guests touched me. Thank you for meeting! See you next time!

The hotel is in a great location, and you can walk to the Qiantang River in a few minutes. Xiao Guo at the front desk upgraded the room, and the environment is also good, it is worth recommending 👍

Bringing children to Hangzhou is mainly because it is convenient near the subway station. After dinner, take the children to the West Lake to take a cruise and take a walk. It is very good. It is not far from the Rotten Apple Park. The hotel also has its own small children's park, which can kill time with children. In short, the service attitude is good. The restaurant on the 3rd floor of the hotel is very high-end, mainly serving Zhejiang cuisine and seafood. 10 people only spent 900 yuan, and the charge is not very expensive.

The hotel service is very good, Xiao Huang at the front desk is patient and responsible! The transportation is convenient, the hotel has free parking, and the surrounding scenery is beautiful.

The room was very clean and laundry was convenient. Xiaojin at the front desk was very nice and helped with check-in.