Hotels Near Ith-Therme Salzhemmendorf in Hamburg

The room is OK

The lack of air conditioning in this hotel is really no big deal compared to others. Their baby cot is not clean, my child slept in their bed for two nights, he likes to sleep on his side and on his stomach, and his face is allergic to any part of the bed that touches the sheets. When I spoke to the hotel, they admitted that it was the hotel's responsibility and said that they could pay for an ointment so that I could go to the pharmacy and buy it myself. Amazingly, almost all the staff at the hotel had a very poor attitude, didn't care about the child, privately divulged personal information about the residents as a topic of discussion at work (every staff member knew about our personal matters/information, even those I had never seen) and even asked me if you wanted to call an ambulance for such a small matter. I cancelled my whole day plam and took a taxi to the pharmacy, which cost over 60 euros, and in the end the hotel only gave me 5 euro for the ointment, saying that I took a taxi to a pharmacy that was too far away and they couldn't cover the taxi costs, and the manager said that the only place they could pay for was a taxi to 10 euros, so they refused to pay for the journey?？？ But they didn't say any of that before I left, I was just told to take my own taxi to the pharmacy and they knew we were leaving that day so they made a very perfunctory promise which was all overturned. The important thing is that I paid 100€ for this baby cot and it was still not clean, finally I spoke to the manager and I said I paid 100€ only to get the cot and he said you have checked out and everything is sorted I don't know what is in your room now? !!!Anyway don't bring your children to this dangerous hotel, the staff were very dishonest and went as far as to say the room had been cleaned to destroy the evidence.

Great location. Easy to get around and get back to the place at night. If you're a light sleeper I wouldn't recommend the shared rooms, people coming back late at night, the doors close quite loudly. My only complaint is that I received a keycard to the wrong room and walked right into a private suite.. Nobody was there thankfully and I just walked right out, but if I were staying in a private room I would hate to think that strangers could just walk into my room where all my belongings are lying around. Otherwise clean and quite a cool environment.

I stayed in ”Alte Wache” hotel 2 nights for working reasons, arriving by taxi from the apt. The kindness, courtesy and service efficiency of the gentleman and the lady at the reception deserve a top rate. They both are a great example of care and warm hospitality, making every guest feel really welcomed. The lobby is nice in its old fashion style, the double room is spacious, perfectly clean and silent; breakfast was very good, and much better than some 4stars hotel: the tea blend selections very appreciated and the fresh flower on the tables a lovely, precious gift!! 2 small suggestions: 1) the morning waitress should be a little bit more smilying; 2) do not accomodate a person alone in a dinner table for 6. The hotel is also extremely close to city center (walking distance), so I really reccomend it!!

We booked this hotel via Amoma. Com as it stated that this hotel had large family rooms, pets were welcome and that the rooms had air-conditioning. All not true. We were asked to pay an additional 30 euros for our third child. We had also booked a quiet room but faced the very noisy street. The room was extraordinaryly hot and staff did not provide us with a fan. The room was small but reasonably clean. No tea or coffee making facilities. The bathroom was ok but hairdryer did not work. Interiors quite tired. The biggest problem with this hotel is the location. It is the local druggie hang out. We saw people using drugs in the street right outside the hotel and it was clear that this is not a safe area. The riot police attended several incidents during our stay and made several arrests. **********s operate in this area too. We would not recommend to stay here and it certainly was not even good value for money.

This was my first visit to Hamburg with a friend as a short city break, coming from the UK. This hotel was perfect to meet our needs which was to have a) a good location, b) a comfortable room, and c) a decent breakfast. I would recommend the hotel for other tourists. ROOM: Neat and tidy with comfortable beds. The bathroom was also of a good standard. 5/5 LOCATION: Located a 5 minutes walk away from the main train station and a 10-15 minutes walk from the main square and town with bars and restaurants. 5/5 BREAKFAST: A nice selection of different continental offerings, very modern and clean environment too. 5/5 SERVICE: Very smooth check in process with room cards working as expected. We were even provided with a free pass for ALL Hamburg buses and trains (U and S). This was an unexpected benefit which meant the trip back to the airport was covered. Staff were helpful and no issues to mention 5/5 If you are looking for a well located place to stay as a B&B in Hamburg, this hotel is a good option.

The beautiful, large lobby, which reflects the long history of the hotel is hugely impressive whilst the rooms are stylishly modern. My room had plenty of room for storage (often lacking in many hotels), a very comfortable double bed and an immaculate, well designed large bathroom. Breakfast offerings were exceptional and it was good (and rare) to be able to have items cooked to order. The lobby cafe/bar was pleasant but service was disappointingly slow. Although these are difficult times due to the pandemic, it was a great shame that the restaurant and bar were both closed. Given that most other hospitality premises had reopened in Hamburg, I found it odd that the hotel had not been able to open them and had not publicised that fact more openly on their website.

We did one night stop on our way from Berlin to Billund, the hotel is far from the city center but that´s not our goal this time so the location was good for us. The room was clean and a note was left on the bedtable saying ”Welcome enjoy your stay” which was nice. Breakfast was crowded ( in elevators you can find rush hours of breakfast ) and the staff barely had control at some point. Breakfast had good variations for all of us. The parking lot was located in the basement and you could walk straight from there into an elevator. All in all, clean hotel with great staff and fine locationif you are not planning on spending alot of time in city center.