Guest User
August 30, 2023
I went for a bathtub, but the randomly assigned suite at the beginning did not have a bathtub. After feedback to the front desk, I learned that not all suites have a bathtub. OK fine, but they still moved me to a suite with a bathtub. The room was not as clean and tidy as expected. There was a blood stain on the sheets. We reported this to the front desk, but there seemed to be no compensation measures. They just said they would improve next time. There is a big gap with the 4-star hotels in Italy. It needs to be carefully improved in the future. At least it should be as clean and hygienic as a fast hotel. (In addition, you will get two bar drink coupons when you check in, and you can go to the bar to get beer or sparkling wine in the evening)
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