Hotel Central Hamburg

Fantastic location with very friendly and attentive staff. The beds were comfortable,. particularly the sofa bed which is unusual for a hotel! Really conveniently located for all transport links and noise from the station is minimal with the windows closed. Water pressure from the shower is superb and we were grateful for the bath since our 4 year old prefers that to a shower, it filled up quickly and the water actually heated up faster than our bath at home! The breakfast was amazing, good value for money and a good selection of hot and cold food available, it was a real treat getting to have banana chips for breakfast and the coffee was outstanding - I particularly loved that they provided coffee flavouring syrups. WiFi signal is strong enough to stream Netflix. The hotel was fantastically accommodating when we asked for a room at the front so that my son could see the ICE trains at the station. (This was the purpose of our visit as they're his favourite train and the location didn't disappoint!) Just a couple of small points to note: There is no kettle and fridge in the room - I don't know how I missed this at booking as to be honest, I wouldn't have booked the room if I'd known that, given that my son likes fresh milk before bed and the restaurant part is only open for breakfast. It would have been nice to have tea in the afternoons on arrival back from being out for the day but it's not a huge deal - I do feel that these facilities would improve the room significantly. The windows also have the ability to open fully as well as part way and there are no guards etc against them to prevent children from falling. Not an issue for us as we didn't open them fully, but I do think parents need to be aware of this when booking the room. The rooms aren't cleaned daily, this isn't a huge issue but it would have been nice to have at least had the bins emptied daily, as we had to have a couple of takeaway dinners (see earlier comments about sleeping child, haha!) and the bins are very small. Again, not a massive deal for us, it didn't take away from the trip at all! The hotel accepts dogs - not a problem for us as we love them and the room didn't smell at all - the few dogs we saw were very well behaved and sweet! A few people have commented on the decor of the hotel - it's true, it does need a full facelift to be dragged into modern times, but it's totally clean and comfortable and that's what mattered to us :) We'd absolutely recommend this hotel! Just to add for anyone considering a trip to Hamburg, we bought a Hamburg Card which was great for getting discounts at some of the attractions and also covers you for travel on basically everything except the ICE train.