nicole_cao1101
September 6, 2023
We had a very disappointing experience at Superbude. 3 out of 4 nights, we were kept awake by people drinking and talking loudly in the outside bar after midnight, right under our window, when we'd been assured there was a 10 PM closing time. The second night that I called down to the desk, I was told, "What do you expect, it's Saturday night." When I said, "I was told the closing time would be enforced, otherwise I would have changed rooms," he said, "We're full, you can't change rooms." Rude and unhelpful. It's a cute place, they've made the most of cheap decorations and supplies, comfortable beds. But that's the last time we will stay there, even though we travel to Hamburg often.