Grand Elysee Hamburg Reviews

This hotel is in an excellent location, not too far from the airport or the centre but still quiet. The staff are helpful and efficient, and their was a good choice of food. The room was clean and spacious with a lovely view. The hotel spa has an impressive range of amenities, and creates a very relaxing atmosphere.

Booked this hotel just because it is "Grand" and it live up to it's name. Never expect them to have concierge which is a rare sight in Europe. Perhaps we had been staying at cheap hotels, haha. But this hotel is not expensive considering the luxury of the room, the size of the bed, toilet even has a bidet and the view of the hotel back yard is pleasant

It was wonderful honeymoon with this hotel!!!

极差评！这是汉堡偏僻的酒店. 房间较小。 酒店在客人未知情下多次乱扣费，电联多次答应退回，至今尚未退款。酒店具备非常羞恥的行为，让汉堡酒店行业蒙羞。 Very bad review! This is a remote hotel in Hamburg. The hotel has repeatedly deducted fees without informing the guests. The hotel has repeatedly promised to refund (the wrong charges), but has not refunded them yet. The hotel has very shameful behavior and brings shame to Hamburg hotels. Let the guests think that this hotel is hungry. … The senior management of the Elysee Hotel Hamburg should improve the quality of the hotel.

The hotel is located in a quiet and noble area, with a large bathroom, complete facilities, and very good front desk service. The restaurants in the lobby are all excellent, especially the Italian restaurant. The shrimp pasta tastes great, the salad is also very good, and the price is reasonable. There is a small band playing on weekends, which is a surprise. There is also a city tour bus stop at the door, which is convenient for tourists. If you go to Hamburg, stay at this hotel.

The room is average in size and the facilities are old. It's just that the maintenance is OK. The park room is a concept. The downstairs itself is a public green area.

Perfect location, very nice 5 star hotel with every comfort. The rooms are spacious and the beds offer a restful sleep. The spa area with large indoor pool also leaves nothing to be desired. For me one of the best hotels in Hamburg.

We had a wonderful weekend at the Grand Elysée Hamburg. The hotel has a great spa area (including family times), incredibly nice service, spacious rooms and a very, very tasty breakfast. Especially the beautiful Christmas decorations made our pre-Christmas break perfect. We'd love to come back.

The room is great, worth the price

The room is too old. The bathroom is okay. The location is also good. It is next to the park and close to the station. Only one bottle of water is provided for free. I don’t want to stay for one night, but I didn’t try the spa pool

Good overall.

The Grand Elysee Hotel is a chic and very clean hotel. We slept like a rose on the wonderful bed. The The staff is friendly and the facilities such as the pool and sauna are lovely.

Second time there, the check in with repeated customers seems way easier than I saw in other "queues". Service is very well trained and I like seeing that they do train new people to continue their quality of service. While normally go there with the family and split the time, I wanted to include them in the whole day beyond pool and it was a very big highlight for my daughter that we spend time in the rooftop bar listening to a very good band with her while enjoying cocktails fit for all ages.

I recently stayed at the Hotel Grand Elysees, and my experience was exceptional, largely thanks to the outstanding receptionist, Reis Silva. From the moment I arrived,Reis’s warm demeanor and genuine enthusiasm made me feel welcome. She went above and beyond to answer my questions, provide local recommendations, and assist with informations about the city!