To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.3
Cleanliness4.5
Filter by:
Sort by:
All reviews(117)
Positive reviews(16)
Reviews with photos/video(4)
Negative reviews(1)
Guest User
Superior Double Room
Stayed in Sep 2023
Couples
1 review
5.0/5
Outstanding
Posted on Nov 3, 2023
This hotel is in an excellent location, not too far from the airport or the centre but still quiet. The staff are helpful and efficient, and their was a good choice of food. The room was clean and spacious with a lovely view. The hotel spa has an impressive range of amenities, and creates a very relaxing atmosphere.
Larry
Grand Classic Room
Stayed in Aug 2023
Business travelers
14 review
4.7/5
Amazing
Posted on Oct 15, 2023
Booked this hotel just because it is "Grand" and it live up to it's name. Never expect them to have concierge which is a rare sight in Europe. Perhaps we had been staying at cheap hotels, haha. But this hotel is not expensive considering the luxury of the room, the size of the bed, toilet even has a bidet and the view of the hotel back yard is pleasant
Guest User
Grand Classic King Room
Stayed in Sep 2022
Couples
2 review
5.0/5
Outstanding
Posted on Nov 25, 2022
It was wonderful honeymoon with this hotel!!!
Rongyao95
Grand Classic Room
Stayed in Jul 2024
Business travelers
7 review
2.0/5
Posted on Aug 23, 2024
极差评!这是汉堡偏僻的酒店. 房间较小。
酒店在客人未知情下多次乱扣费,电联多次答应退回,至今尚未退款。酒店具备非常羞恥的行为,让汉堡酒店行业蒙羞。
Very bad review! This is a remote hotel in Hamburg.
The hotel has repeatedly deducted fees without informing the guests.
The hotel has repeatedly promised to refund (the wrong charges), but has not refunded them yet.
The hotel has very shameful behavior and brings shame to Hamburg hotels. Let the guests think that this hotel is hungry. …
The senior management of the Elysee Hotel Hamburg should improve the quality of the hotel.
Original TextTranslated by Google
Guest User
Grand Classic Room
Stayed in Jul 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Sep 6, 2024
The hotel is located in a quiet and noble area, with a large bathroom, complete facilities, and very good front desk service. The restaurants in the lobby are all excellent, especially the Italian restaurant. The shrimp pasta tastes great, the salad is also very good, and the price is reasonable. There is a small band playing on weekends, which is a surprise. There is also a city tour bus stop at the door, which is convenient for tourists. If you go to Hamburg, stay at this hotel.
Original TextTranslated by Google
Guest User
Park-South Room
Stayed in Jul 2024
Business travelers
33 review
3.7/5
Posted on Aug 15, 2024
The room is average in size and the facilities are old. It's just that the maintenance is OK. The park room is a concept. The downstairs itself is a public green area.
Original TextTranslated by Google
Renqiangjishu
Park-South Room
Stayed in Aug 2024
Business travelers
15 review
5.0/5
Outstanding
Posted on Nov 2, 2024
Service: Thoughtful and considerate, elegant environment
Original TextTranslated by Google
Gaiwei
Grand Classic Room
Stayed in Sep 2024
Solo travelers
51 review
5.0/5
Outstanding
Posted on Nov 7, 2024
Very good, beautiful environment, good service
Original TextTranslated by Google
Guest User
Park-South Room
Stayed in Aug 2024
Business travelers
28 review
5.0/5
Outstanding
Posted on Oct 9, 2024
Booked for a business trip, not bad
Original TextTranslated by Google
Kilian
Grand Classic Room
Stayed in Sep 2023
Business travelers
16 review
5.0/5
Outstanding
Posted on Oct 26, 2023
Perfect location, very nice 5 star hotel with every comfort. The rooms are spacious and the beds offer a restful sleep. The spa area with large indoor pool also leaves nothing to be desired. For me one of the best hotels in Hamburg.
Original TextTranslated by Google
Guest User
Grand Classic King Room
Stayed in Nov 2022
Family
1 review
5.0/5
Outstanding
Posted on Dec 12, 2022
We had a wonderful weekend at the Grand Elysée Hamburg. The hotel has a great spa area (including family times), incredibly nice service, spacious rooms and a very, very tasty breakfast. Especially the beautiful Christmas decorations made our pre-Christmas break perfect. We'd love to come back.
Original TextTranslated by Google
Guest User
Grand Classic Room
Stayed in Dec 2023
Business travelers
19 review
5.0/5
Outstanding
Posted on Feb 18, 2024
The room is great, worth the price
Original TextTranslated by Google
Guest User
Grand Classic King Room
Stayed in Jan 2023
Couples
4 review
3.5/5
Posted on Feb 5, 2023
The room is too old. The bathroom is okay. The location is also good. It is next to the park and close to the station. Only one bottle of water is provided for free. I don’t want to stay for one night, but I didn’t try the spa pool