Radisson Blu Hotel, Hamburg Reviews
Radisson Blu Hotel, Hamburg
Congresspl. 2, Hamburg, 20355, GermanyView Hotel Details
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Radisson Blu Hotel, Hamburg Guest Reviews
4.4/5
Very Good
122 review
Verified reviewsLocation4.5
Amenities4.4
Service4.4
Cleanliness4.4
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All reviews(122)
Positive reviews(22)
Reviews with photos/video(5)
Awesome stay(7)
Great location(6)
Rosy_traveler
Premium Room - Alster View
Stayed in Nov 2023
Couples
19 review
Outstanding
Posted on Mar 8, 2024
we hold my partner's birthday there. It was really great. I spent nice nights in the hotel. Totally clean with high facilities. The receptionist and guard and bell boys were all friendly and good-looking. Generally great!
Response from Property: Dear Rosy,Thank you so much for your glowing review! We are thrilled that your partner's birthday celebration was a success and that you enjoyed your stay with us. It's wonderful to hear you found our facilities spotless and our team both friendly and professional.We look forward to welcoming you back for more special occasions or simply for a relaxing getaway.Warm regards,Luca EngelGuest Relations CoordinatorRadisson Blu Hamburg
Guest User
Standard Room
Stayed in Aug 2023
Business travelers
27 review
Outstanding
Posted on Dec 8, 2023
Great experience ,near by the park and MTR , breakfast was delicious and the view was amazing
Response from Property: Dear Guest,thank you for your great review.We do hope to have the pleasure of welcome you soon back.With best regards from Hamburg,Theresa ErdmannGuest Relations Manager
Guest User
Standard Room
Stayed in Feb 2023
Business travelers
9 review
Amazing
Posted on Apr 2, 2023
Bathroom a bit small, nice view to the city and close to train station
Response from Property: Dear Guest,thank you for your positive feedback.It's a pleasure that you enjoyed your stay and especially view and location.We do hope to have the pleasure of welcome you soon back.With best regards from Hamburg,Theresa ErdmannGuest Relations Manager
Guest User
Standard Room
Stayed in Sep 2022
Business travelers
1 review
Outstanding
Posted on Nov 7, 2022
The hotel was very clean and in the good location.
Response from Property: Dear Guest,Thank you for your fantastic feedback! We’re pleased to know you found our hotel clean and enjoyed its prime location.We hope to have the opportunity to welcome you back for another delightful stay.Best regards,Luca EngelGuest Relations CoordinatorRadisson Blu Hamburg
lovegreentree
Family Room with Panoramic View
Stayed in Oct 2024
Business travelers
22 review
Outstanding
Posted on Nov 18, 2024
The hotel is in a very good location 👍 It is next to the convention center and is within walking distance of the art gallery, European Center, and City Hall. The picture shows the morning view of Hamburg seen from the hotel window👍
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Response from Property: Dear Lovegreentree,Thank you so much for your wonderful feedback! We are thrilled to hear that you had a perfect stay in our Family Room with Panoramic View. Our location is indeed ideal, and we are glad you enjoyed the proximity to the exhibition center, the Kunsthalle, Europa Passage, and the Town Hall. The view of Hamburg from our hotel windows is truly breathtaking, and we are delighted it added to your experience.We look forward to welcoming you and your family back for another memorable stay!Kind regards,Luca EngelGuest Relations CoordinatorRadisson Blu Hamburg
Mengzhongdemeiguiyuan
Standard Room
Stayed in May 2024
Solo travelers
6 review
Outstanding
Posted on Jul 7, 2024
The hotel is very conveniently located next to Dammtor Station, and is also close to Alster Lake, Hamburg University, etc. This area should be one of the must-visit areas in Hamburg.
The hotel has more than 20 floors and is a very eye-catching building. I was very lucky to upgrade to a view room on the 20th floor. Every morning and evening, I can see the beautiful view of Alster Lake from the room, with white sails and a mirror-like lake surface.
The customer service manager at the hotel's front desk is very friendly and humorous.
A recommended hotel.
Original TextTranslated by Google
Response from Property: Dear Mengzhongdemeiguiyuan,Thank you for your glowing feedback! We are thrilled that you enjoyed the convenient location near Dammtor Station, Alster Lake, and the University of Hamburg. It’s great to hear that the view from your upgraded room on the 20th floor made your stay even more special. Our front desk team takes pride in offering friendly and memorable service, and we’re delighted they stood out during your visit.We look forward to welcoming you back for another exceptional stay at Radisson Blu Hamburg!Kind regards,Luca EngelGuest Relations CoordinatorRadisson Blu Hamburg
Guest User
Superior Room with Panoramic View
Stayed in Oct 2024
Business travelers
3 review
Posted on Nov 24, 2024
The room is not warm. It feels cold due to the recent temperature drop. The elevator is very noisy. It is not very comfortable to rest in the room. The experience is poor.
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Response from Property: Dear Guest,Thank you for sharing your feedback regarding your recent stay with us. We deeply regret that the room temperature and elevator noise affected your comfort. Providing a restful and pleasant stay is our priority, and we sincerely apologize for falling short.We have taken note of your comments and are working with the relevant teams to address these concerns. We hope you will give us another opportunity to provide you with a better experience in the future.Best regards,Luca EngelGuest Relations CoordinatorRadisson Blu Hamburg
Luomawangzi
Standard Room
Stayed in Jun 2024
Business travelers
39 review
Outstanding
Posted on Aug 2, 2024
Everything is good and convenient. The front desk is also very nice.
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Response from Property: Dear Luomawangzi,Thank you for your amazing review! We are thrilled that you found everything excellent and convenient. It’s wonderful to hear that our front desk team left such a positive impression on you.We can’t wait to welcome you back for another delightful stay!Kind regards,Luca EngelGuest Relations CoordinatorRadisson Blu Hamburg
Guest User
Standard Room
Stayed in Apr 2023
Business travelers
33 review
Very Good
Posted on Jun 23, 2023
The room I arranged was by the elevator. Wow, there has been a gurgling sound. Nice environment, close to Hamburg's big park and Bucerius Law School. The hotel is a hotel for several major airlines
Original TextTranslated by Google
Response from Property: Dear Guest,thank your for your positive feedback about your recent stay.It's a pleasure that you enjoyed your stay and especially our good location.We are looking forward to welcome you soon back.With best regards,Theresa ErdmannGuest Relations Manager
Kevinbuxiangjiaban
Superior Room with Alster View
Stayed in Apr 2023
Business travelers
21 review
Outstanding
Posted on May 25, 2023
1. The landmark building and the highest height in this area are facing this view, which is really worth it.
2. The facilities are good and clean. 25 square meters, worthy of 4 stars.
3. I live on the 24th floor, and the WIFI signal is not good, but the staff gave me a network cable to connect the notebook to the network cable and turn on the hotspot. After the mobile phone is connected, it is very comfortable.
Original TextTranslated by Google
Response from Property: Dear Kevin,thank you for your kind word.It's a pleasure that you enjoyed your stay and especially view and that we could help you with the internet issue.We are looking forward to welcome you soon back in Hamburg.With best regards,Theresa ErdmannGuest Relations Manager
Guest User
Standard Room
Stayed in Sep 2024
Business travelers
3 review
Outstanding
Posted on Oct 26, 2024
Suitable for business trips
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your fantastic feedback! We are pleased to know that our hotel met your expectations and served as a great choice for your business trip.We look forward to hosting you again at Radisson Blu Hamburg!Kind regards,Luca EngelGuest Relations CoordinatorRadisson Blu Hamburg
comwin
Standard Room
Stayed in Oct 2023
Business travelers
13 review
Very Good
Posted on Nov 3, 2023
The hotel is large and the lobby is grand, but there are too many conference guests staying and you have to queue up for breakfast. The experience is not very good. When booking, I made a special request for a room far away from the elevator. When I checked in, I was given a room next to the elevator. The elevator was very noisy. Fortunately, the front desk agreed to change rooms. The room facilities are acceptable, and two bottles of mineral water are provided. The shower and bathtub are integrated, which I personally don't like very much. Rich variety of breakfast
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Response from Property: Dear comwin,thank you for your positive feedback about your recent stay.We do hope to have the pleasure of welcome you soon back.With best regards from Hamburg,Theresa ErdmannGuest Relations Manager
skyfly
Standard Room
Stayed in Nov 2023
Solo travelers
28 review
Outstanding
Posted on Dec 7, 2023
Clean and hygienic, suitable for business trips, and strategically located!
Original TextTranslated by Google
Response from Property: Dear skyfly,thank you for getting full marks about your recent stay.We are looking forward to welcome you soon back.With best regards,Theresa ErdmannGuest Relations Manager
Guest User
Standard Room
Stayed in Sep 2024
Travel with friends
13 review
Outstanding
Posted on Nov 2, 2024
Very good, very good
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your positive review! We are delighted to hear that you found your stay very good and enjoyable. Your kind words motivate us to continue delivering excellent service and hospitality.We hope to welcome you back to the Radisson Blu Hamburg soon!Kind regards,Luca EngelGuest Relations CoordinatorRadisson Blu Hamburg
Guest User
Premium king Room with Panoramic View
Stayed in Aug 2024
Business travelers
7 review
Outstanding
Posted on Sep 9, 2024
The room was very nice
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your perfect review! We are delighted to hear that you found our Premium King Room with Panoramic View to be exceptional. Your satisfaction is our greatest reward.We hope to see you again soon for another enjoyable stay!Kind regards,Luca EngelGuest Relations CoordinatorRadisson Blu Hamburg