Hotels Near Oct Incorporated in Halifax

I used to have the experience of booking an overseas hotel when I said there was no order and communicated many times before finding the order. I was quite worried before I checked in this time, but it turned out that the check-in went smoothly, and I will still book hotels with Ctrip in the future.

Our trip from the moment we arrived was perfect. I’ve never seen a whole hotel’s staff so friendly! The room is beautifully done, we had an amazing view of Citadel Hill, very comfy bed, in-room Nespresso, plush towels - an absolute treat. We had a fantastic meal at Chopped too. We loved it so much we’ve cancelled our upcoming reservation at a nearby hotel for March Break and are returning to the Sutton Place.

The Hotel had renovated since our last visit and we booked accordingly, for an overnight stay. This turned out to be a mistake. 1) Upon checking in, we found that the room furniture & decor was very dated & in poor condition. Some efforts could be seen in attempts to update room decoration (including the bathroom) but damage to a wall had not been addressed 2) There was no soap in the room. I called to advise & was asked to come down to reception to get some. Upon arrival, I was told that the hotel was completely out, The solution was to use shower gel & were given extras 3) The TV didn't work because the wires had been disconnected from the box & TV. It appeared that when I pulled out the dresser to fix, I had been the only one back there in quite awhile 4) The Ice bucket in the room contained melted water from a previous guest with no replacement plastic liner. When asked, the service Staff were unaware of the location of any ice machines. After walking the 3 floors looking I had found 2 non-working machines. Reception went to the bar to provide a small bowl of ice. 5) Water pressure was virtually non-existent - the (slippery) shower pan had not been cleaned and because the curtain did not reach the floor, water was not contained. There were no shelves for convenience or Hand holds in the shower - very dangerous 6) Morning coffee was provided by only 2 Decaf packages - no regular 7) One of the bed's was off its wood frame & as a result, stuck out far enough to cause damage to the toe that was caught. 8) Front Desk had advised their staff that we had checked out (we had not) - we were terribly surprised when entrance was made at 9:30am 9) I sat on an (antique) couch in the lobby and promptly found out that there was no seat support. There was no indication that some furniture was not safe to sit on. It was evident that money had been put into making the hotel more attractive on the surface, but it could have been better spent in averting these kinds of reviews.

I didn't pay too much attention to the location, because we went there just for pure sleep and left the next day. The cleanliness is OK, but the fly in the ointment is that the bathroom lights are very dim, which is not very good for the senses. For the service, I told the hotel my membership number in best wersern when I made the reservation. I thought the staff could notice it, but it didn't. In fact, the experience of staying in a star-rated hotel will not be too bad, the comparison is to pay attention to the details. Set up, because it was during the covid-19 period, the breakfast was allocated by the staff, there were not many varieties, but it was basically enough. There is no milk. There is no milk. There is no milk.

Well, I stayed at the Holiday Inn on John Savage for the week of March Break for Business travel. Frankly, I do not know how the staff maintained the premises so well. Sure with the place loaded with kids, there was a little child having fun noise but nothing that kept me from sleeping well, or a distraction from my work. Kudos to the Hotel team for dealing with the ”onslaught” on families so well.....remarkable job under extreme circumstances....(JOAN!!!!!) Funny, even during the amazingly hectic times, Joan and her team had left me a lovely note and welcoming treat. As a business traveler who stays in LOTS and LOTS of hotels...it really means a lot when you can come ”home” at night to a welcoming friendly and professional family. I can't applaud the team and amazing leadership at Holiday Inn on John Savage enough. As for me, and because of the awesome teamwork at Holiday Inn on John Savage, our Company (over 200 employees in 4 eastern Provinces) have selected Holiday Inn as our preferred ”away from home family”. I just left Holiday Inn Dieppe where we now hold all our manager's meetings and all managers stay there for the days of the meetings. It was all because of Michelle's and Joan's wonderful leadership and excellent customer service over the years I have been coming. Finally, on my way home, I had to overnight in Dartmouth due to flight restrictions just last night. Did I stay out by the Airport which was WAY more convenient? NO. I stayed with my family away from home in Dartmouth who, though I was only staying one quick night, still remembered me! Always with a note and a treat. Amazing customer service. So, Michelle, Joan, and the team..... thank You for making my business travels such a pleasant experience. Finally, for a business traveler who stays in many hotels all over Canada and primarily in Eastern Canada.....there are certainly lessons in customer service that can be gleaned from the John Savage Team........... I'll see you folks again soon! Thank-You so much!

All good. Great price

Friendly staff, excellent customer service. Stayed on 2 separate nights and rooms were clean and comfortable. Free breakfast was a bonus - would recommend the breakfast sandwiches. The hotel also offered nice touches like complimentary tea and coffee available 24/7 in the lobby and snacks for purchase. Parking was also very convenient.

I always enjoy my time at the Holiday Inn Express & Suites Halifax-Bedford when I’m travelling to the area. The staff are very kind and accommodating. The hotel is located near some great restaurants and activities. Looking forward to my next stay!

Hotel was great. Friendly prompt shuttle to airport. Great front desk staff. Super clean and comfortable room. Good air conditioning.