Check out these hotels that complement your travel style

Top rated hotels in Hakone

Gen Hakone Gora
4.5/541 Reviews
Gora/Sengokuhara
Wanted to stay at a hotel with a private onsen during our stay in Hakone. The room itself was absolutely amazing. Super comfortable and I loved the tatami floor and the big balcony overlooking the hills. I could go on forever talking about how beautiful and spacious the room was. Lighting is very important to me and Gen Hakone got this perfectly, even having LED colour changing bulbs incase you want a cooler/warmer tone to the room. My only problem with the room is the shower. It is cool that the shower cubicle connects to both the bedroom and outside next to the onsen tub so you could step out of the shower and into the tub. However, this design might not be the best for cold winters as the glass could barely keep in the heat. We had a chilly evening when we went and if I stood close to the shower, I felt the chill. The plastic on the shower door that keeps the water in was loose so water can leak out onto the floorboards in the bedroom. I could already see the water damage on the floorboards so perhaps this should be fixed otherwise it will create a problem in the long term. The design for each room might be a little different but I found it a little strange that one of the beds is literally next to the shower cubicle. The room has floor to ceiling windows including the shower cubicle so how do they keep the light out in the morning when you are still sleeping? There is a blackout blind that separates the bed and the shower cubicle at night which runs all the way to the sliding door that separates the bedroom and living area. However, don't expect a total blackout as the design of the room cannot cover all the places where light shines. The kaiseki dinner was very delicious but I loved the breakfast more. It was huge and filling and such a great experience! The room price was extortionate but the beauty of the room plus the food kind of pays off for it. In terms of quality of service, this was also top-notch. Although staff didn't speak the best English, they tried their best to deliver their messages and we really appreciated their efforts. They immediately respond to pick-up requests when we called or emailed them. We had a little blip on arrival when we expected them to pick us up at Gora station but they werent there. It turns out that when we emailed them about our arrival time and requested for pick up prior to the trip, it doesn't actually secure a reservation, it's just giving them a heads up. So if you require them to pick you up from Gora station, give them a call when you arrive and they will come within 5 minutes. They can also drop you off or pick you up at particular points too but best communicate with them on that when you are there. The hotel is minute away from Naka Gora tram station which makes its very convenient to travel to the ropeway station and Gora station. Overall, we had a wonderful stay at Gen Gora and wish to extend our gratitude to the staff and their service there.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How to get hotel deals on Trip.com?

    There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.

  • How to get lower prices for hotels?

    Sometimes booking hotels in midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Kindly check the policy section of related hotel pages. To cancel or change your bookings, log in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com's customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact by phone or service chat, depending on your location.

Local Travel Info

Number of Hotels1
Number of Reviews41
Lowest PriceNZD 972
Highest PriceNZD 5,746
Average Price (Weekends)NZD 2,582
Average Price (Weekdays)NZD 2,250