Tensui Saryo
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hakone

Tensui Saryo

Gora 1320-276, 250-0402 Hakone Town, Ashigarashimo District, Kanagawa Prefecture, Japan
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Located in Hakone (Gora), Tensui Saryo is within a 15-minute walk of Hakone Gora Park and Hakone Open Air Museum. This hotel is 1.7 mi (2.7 km) from Hakone Kowakien Yunessun and 6.5 mi (10.5 km) from Lake Ashi.Show More
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hotel overview picture
Highlights
Delicious breakfast
Lots to do
Free parking
Amenities
Private parkingFree
Hot Spring
Sauna
Massage Room
Luggage Storage
Bar
Restaurant
Wi-Fi in Public Areas
All Amenities
Property Description
Located in Hakone (Gora), Tensui Saryo is within a 15-minute walk of Hakone Gora Park and Hakone Open Air Museum. This hotel is 1.7 mi (2.7 km) from Hakone Kowakien Yunessun and 6.5 mi (10.5 km) from Lake Ashi.
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3.8/5
Good
The hotel is very comfortable.
All 41 Reviews
Surroundings
Train: Gora-Eki
(110m)
Train: Kōen-Kami Station
(670m)
Landmarks: Hakone Tozan Railway
(140m)
Landmarks: Hakone Museum of Photography
(260m)
Landmarks: Hakonegora Koen Nettai Botanical Gardens
(360m)
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Rooms

Guest Reviews

Services & Amenities

Policies

[Main Building] Japanese-Style Double Bed With Semi-Open-Air Hot Spring Bath [Luxury] [Japanese Room] [Non-Smoking] [Mountain View]
3

[Main Building] Japanese-Style Double Bed With Semi-Open-Air Hot Spring Bath [Luxury] [Japanese Room] [Non-Smoking] [Mountain View]

Free Wi-Fi
Non-smoking
Private bathroom
Wi-Fi in room
Room Details
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Double Room-Main Building
1

Double Room-Main Building

1 Queen bed
No window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
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[Apartment]Type-B/Open-Air Hot Spring Bath + Japanese Living Room + Bedroom/43 ㎡[Luxury][Japanese-Western Room][Non-Smoking][Mountain View]
4

[Apartment]Type-B/Open-Air Hot Spring Bath + Japanese Living Room + Bedroom/43 ㎡[Luxury][Japanese-Western Room][Non-Smoking][Mountain View]

Free Wi-Fi
Non-smoking
Private bathroom
Wi-Fi in room
Room Details
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[Main Building]Western-Style Twin Room with Pottery Bath[Superior][Twin Room][Non-Smoking][No View]
4

[Main Building]Western-Style Twin Room with Pottery Bath[Superior][Twin Room][Non-Smoking][No View]

Free Wi-Fi
Non-smoking
Private bathroom
Wi-Fi in room
Bathtub or shower
Room Details
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[Apartment]Type-A/Open-Air Hot Spring Bath + Footbath + Japanese-Western Style Room[Luxury][Twin Room][Non-Smoking]
3

[Apartment]Type-A/Open-Air Hot Spring Bath + Footbath + Japanese-Western Style Room[Luxury][Twin Room][Non-Smoking]

Free Wi-Fi
Non-smoking
Shower
Wi-Fi in room
Room Details
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[Apartment] Type-s / Open-Air Hot Spring Bath + Japanese Living Room + Bedroom / 43㎡ [Luxury] [Japanese-Western Room] [Non-Smoking] [Mountain View]
5

[Apartment] Type-s / Open-Air Hot Spring Bath + Japanese Living Room + Bedroom / 43㎡ [Luxury] [Japanese-Western Room] [Non-Smoking] [Mountain View]

Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
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Twin Room With Tatami Area Open-Air Bath And Mountain View In Annex Non Smoking

Twin Room With Tatami Area Open-Air Bath And Mountain View In Annex Non Smoking

Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Mountain view
Room Details
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Detached Japanese/Western-Style Room With Open-Air Bath (2 Beds)
1

Detached Japanese/Western-Style Room With Open-Air Bath (2 Beds)

Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
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Twin Room With Stone Bathtub-Non-Smoking
5

Twin Room With Stone Bathtub-Non-Smoking

2 Single bed
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
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[Main Building] Top Floor / Japanese-Style Twin Room With Observation Bath [Deluxe] [Japanese-Western Room] [Non-Smoking] [Mountain View]
3

[Main Building] Top Floor / Japanese-Style Twin Room With Observation Bath [Deluxe] [Japanese-Western Room] [Non-Smoking] [Mountain View]

Free Wi-Fi
Non-smoking
Bathtub
Shower
Wi-Fi in room
Open-air bathtub
Room Details
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Japanese-Style Twin Room With Scenic View Bath (Main Building)
2

Japanese-Style Twin Room With Scenic View Bath (Main Building)

Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
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[Main Building] Japanese-Style King Room With Open-Air Bath [Superior] [Japanese Room] [Non-Smoking] [Mountain View]
3

[Main Building] Japanese-Style King Room With Open-Air Bath [Superior] [Japanese Room] [Non-Smoking] [Mountain View]

1 King bed
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
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Twin Room With Tatami Area Open-Air Bath Annex Non Smoking

Twin Room With Tatami Area Open-Air Bath Annex Non Smoking

Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
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Main Building Standard Japanese-Style Room With 10 Tatami-Non-Smoking, No View
2

Main Building Standard Japanese-Style Room With 10 Tatami-Non-Smoking, No View

Free Wi-Fi
Non-smoking
Air conditioning
TV
Private toilet
Slippers
Room Details
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[Main Building] Queen Room With Tatami Area And Private Shower, Non Smoking
4

[Main Building] Queen Room With Tatami Area And Private Shower, Non Smoking

1 Queen bed
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
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Main Building Low Floor Twin With Bath
1

Main Building Low Floor Twin With Bath

2 Small double beds
No window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
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Twin Room With Tatami Area And Bathtub-Upper Floor-Non-Smoking

Twin Room With Tatami Area And Bathtub-Upper Floor-Non-Smoking

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
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Japanese-Style Room (Main Building) *Has Shower
1

Japanese-Style Room (Main Building) *Has Shower

Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
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[Main Building]Japanese Modern Queen Bed[Economy][Double Room][Non-Smoking][No View]
2

[Main Building]Japanese Modern Queen Bed[Economy][Double Room][Non-Smoking][No View]

1 Queen bed
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
Check Availability
[Annex]Twin Room With Tatami Area And Open-Air Foot Bath-Non Smoking
1

[Annex]Twin Room With Tatami Area And Open-Air Foot Bath-Non Smoking

2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
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[Main Building]Japanese-Style Room with Open-Air Bath 12 Tatami Mats/50M2[Superior][Japanese Room][Non-Smoking][Mountain View]
2

[Main Building]Japanese-Style Room with Open-Air Bath 12 Tatami Mats/50M2[Superior][Japanese Room][Non-Smoking][Mountain View]

Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
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Guest Reviews

3.8/5
Good
41 reviews
Verified Reviews
  • Cleanliness3.9
  • Amenities3.8
  • Location3.9
  • Service3.7
Average for similar properties in Hakone
Most Mentioned
AI Summary
The hotel impresses with its cleanliness, spacious rooms, and convenient location near Gora Station. Guests appreciate the traditional Japanese breakfast and onsen experiences. The staff is praised for their excellent service.
K‍e‍v‍i‍n‍ ‍B‍i‍o
January 25, 2024
Great inclusion. The food service place isn’t too flashy making the entire dinning experience a bit lacking. You can book up to 3 private bath session. I used the public bath early in the morning which is great too, had the entire place to myself.
A‍e‍d‍e‍n‍ ‍T‍a‍n‍g
November 14, 2023
Really love the big room we had and having our own onsen in the bathroom but the shower was not hot sadly 😔 Love that so many yukada are available to use freely 🥰 and the closet is pretty wide too 😁 Would be good to have more table space 😔
T‍o‍m‍o‍n‍a
October 30, 2023
Great place to stay. Just 2 min walk from the station. Staff very accommodating, especially for English speaking guests. Restaurant food was really good. Small portions but surprisingly filling! Loved our waited. Would recommend as a nice getaway for couples!
H‍e‍y‍a‍n‍g‍ ‍W‍u
April 14, 2023
Great room received! There is a blooming Sakura tree right outside window! View of outdoor bath is superb!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 2, 2024
Excellent ryokan! The location is great, very close to the station. Onsen. Only the public open-air onsen has water from the spring. Very good! In a beautiful place, the water is pleasant, there is a canopy and you can warm up in bad weather and rain. The rest of the baths are with regular water. There is a private bath, also with regular water, you need to book it. You can do it in advance, through the app, but I did not receive the code. I booked it on the spot upon check-in, but the time was not the most convenient. Excellent and varied kaiseki dinner and breakfast, at the level of good restaurants. Deliciously beautiful. They serve it not in the room, but in the general restaurant, but everything is fenced off for privacy. The service is not the most friendly, like in a business hotel, you expect more from a ryokan. I sat down at the bar to drink a welcome drink, but there was no one to order from, no one at the counter. But the foot bath is very nice. Otherwise, everything is fine, they gave us a choice of beautiful yukatas, the futon was laid on time. No complaints about the room, everything is beautiful, up to standard. There is a shower, but no toilet.
Original TextTranslation provided by Google
Y‍o‍u‍y‍o‍u
June 23, 2024
The room is nice and clean. The toiletries are pola. The staff has a good service attitude and the yukata is nice. It is very close to Gora Station. Turn right after exiting the station and walk about 50 meters through the tunnel. The disadvantage is that the hot spring is a bit small. Compared with the Kaishu Onsen Hotel in Shirahama, the hot spring, dinner and breakfast are all average.
Original TextTranslation provided by Google
P‍u‍l‍a‍i‍s‍e‍w‍e‍i‍e‍r‍l‍i‍n‍g‍t‍o‍n‍g
January 14, 2025
Dissatisfied with the front desk, unpleasant check-in
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 6, 2024
A Japanese-style hotel with a slightly old feel. I was not very confident at first because the system rating was not high, but because I booked it late, there were not many choices. In the end, I was not disappointed. The kids were very happy in the tatami room. The pola toiletries in the room were also very useful. There was a hot spring in the room. I also tried the public and private baths of the hotel. Although it was not big, it was very comfortable. The breakfast and dinner provided were very exquisite. Every night I could soak my feet and drink some wine at the front desk. The only problem was that the check-out time was too early. I had to check out at 10 o'clock, which was not very flexible. 😂
Original TextTranslation provided by Google

Services & Amenities

Hot Spring
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Private (exclusively for guests) is available On-site parking. Limited parking spaces Reservation not possible
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–22:00
Check-out: 06:00–10:00

Front desk hours: [Mon-Sun]08:00–19:00

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeJapanese
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

Property Description

  • Opened: 1995
  • Renovated: 2018
  • Number of Rooms: 34
Located in Hakone (Gora), Tensui Saryo is within a 15-minute walk of Hakone Gora Park and Hakone Open Air Museum. This hotel is 1.7 mi (2.7 km) from Hakone Kowakien Yunessun and 6.5 mi (10.5 km) from Lake Ashi.

Relax and unwind with massages, body treatments, and facials. This hotel also features complimentary wireless internet access and a vending machine.

Satisfy your appetite at the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Japanese breakfasts are available daily from 7 AM to 9 AM for a fee.

Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.

Make yourself at home in one of the 34 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Digital television is provided for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.

Frequently Asked Questions

What are the check-in and check-out times at Tensui Saryo?

The check-in time at Tensui Saryo is 15:00-22:00 and the check-out time is 10:00.

Are pets allowed at Tensui Saryo?

Unfortunately, pets are not allowed at Tensui Saryo.

Does Tensui Saryo provide breakfast?

Yes, guests at Tensui Saryo can enjoy breakfast during their stay. Breakfast option(s): Japanese.

How much does it cost to stay at Tensui Saryo?

Prices at Tensui Saryo are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the cancellation policy for Tensui Saryo?

The cancellation policy for Tensui Saryo varies depending on the type of room and booking conditions.

About This Property

Nearest Train StationGora-Eki
Distance to Train Station0.11KM
Average Price FromNZD812
Hotel Star Rating4