Hakone Suishoen
Mon, Sep 29
-
Tue, Sep 30
1 night
1 room, 2 adults, 0 children
All properties in Hakone
Hakone Suishoen
2025 Asia 100 - Cultural Hotels
Kowakidani 519-9, 250-0406 Hakone Town, Ashigarashimo District, Kanagawa Prefecture, Japan
Show on map
We Price Match
Highlights
Ideal location
Delicious breakfast
Sparkling clean
Lots to do
Free parkingAmenities
Private parkingFree
Golf Course
Sauna
Spa
Massage Room
Bar
Restaurant
Taxi booking service
All amenities
Property Description
Located in Hakone (Kowakudani), Hakone Suishoen is within a 15-minute walk of Hakone Kowakien Yunessun and Hakone Open Air Museum. This spa hotel is 5.2 mi (8.4 km) from Lake Ashi and 12.5 mi (20.2 km) from Gotemba Premium Outlets.
Show more
9.6/10
Very nice and clean, excellent services, food was great, lots of privacy
All 70 reviews
Surroundings
Train: Kowakidani Station
(1.1 km)
Train: Chokokunomori Station
(1.2 km)
Landmarks: Hakone Kowakien Morinoyu
(190m)
Landmarks: Hakone Kowakien Yunessun
(240m)
Landmarks: Okada Museum of Art
(260m)
View on map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Luxury Twin Maisonette Suite
Bedroom 1:2 Double bed
96m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Private toilet
Daily housekeeping
Bathtub or shower
Check Availability
2
Stylish Twin Suite Smoking
2 Single bed
Has window
Free Wi-Fi
Smoking Permitted
Private toilet
Daily housekeeping
Wi-Fi in room
Check Availability
10
Precious King Suite
Bedroom 1:1 King bed
69m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
3
Suite, Double With Open Air Bath
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private toilet
Daily housekeeping
Wi-Fi in room
Check Availability
21
Precious Twin Suite
Bedroom 1:2 Single bed
60m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
9
Stylish Twin Suite Non smoking
2 Single bed
55m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
27
Comfort Twin Suite
Bedroom 1:2 Single bed
58m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
14
Comfort Twin Maisonette Suite
Bedroom 1:2 Single bed
80m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
10
Luxury King Maisonette Suite
Bedroom 1:1 King bed
96m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
1
Stylish Twin Suite
2 Double bed
55m² | Floor: 1-2
Has window
Free Wi-Fi
Smoking Permitted
Private bathroom
Private toilet
Daily housekeeping
Wi-Fi in room
Check Availability
Hide Room Types
Guest Reviews
9.6/10
Amazing
70 reviews
35 guests in a row gave their stay a positive rating.This property hasn't received any negative reviews in the past 2 years.
- Cleanliness9.7
- Amenities9.4
- Location9.5
- Service9.6
Average for similar properties in Hakone
Review summary
Powered by AI
Service Quality: The staff are described as attentive, knowledgeable, and accommodating, with services like free station pick-up/drop-off, luggage handling, and meal scheduling. Special arrangements for children and private dining further enhance the experience.(based on 24 reviews)
aaccooo
August 16, 2025
The place was spotless, the environment was beautiful, and the staff were incredibly friendly and helpful. Even though English wasn't their strong suit, they used translation apps effectively to communicate. We weren't aware they offered a pick-up service, so we took a taxi there. However, they kindly provided a drop-off service to the station when we left. They also patiently explained which station had luggage lockers, as we were planning to move on to a different location the next day. If we hadn't already made other plans, staying two nights would have been ideal. The dining experience felt like a hotel's set course meal. While dinner was a little slow, the overall experience was excellent, and the dining staff were all wonderful. We also had pleasant encounters with local Japanese people in the public baths; they were very friendly. One even waited outside to recommend some ice cream to us! Overall, I had a fantastic impression of Hakone.
Original TextTranslation provided by Google
kylefei1001
June 30, 2025
Absolutely exceeded my expectations! The hotel is stunning, and the rooms were incredibly spacious and comfortable – even better than the photos on the app. The restaurant also served excellent food, though you absolutely need to book in advance. The service was impeccable. Highly recommend!
Original TextTranslation provided by Google
SammiZhang
June 1, 2025
The hotel offers superb ingredients and thoughtfully prepared meals for guests. Breakfast is Japanese-style, and the Teppanyaki dinner comes highly recommended. This is a charming, small-scale hotel with a convenient location. My only minor drawbacks were the somewhat impractical bathroom layout and the underwhelming view from the onsen.
Original TextTranslation provided by Google
Christy
January 28, 2025
Hotel facilities are well maintained, cleanliness is top standard. Staff are well trained and knowledgeable. I would return again in different season to this hotel
Guest User
April 16, 2025
Cleanliness: Spotless.
Environment: Surrounded by lush forest.
Service: Excellent.
Facilities: Well-equipped, I particularly enjoyed the hot spring bath.
Original TextTranslation provided by Google
Dongni
November 26, 2024
A very quiet and peaceful place. Great stay for family. The hotel also provides free station pick up and drop off services. The rooms we were staying were very spacious and comfortable. Each room has its own open air bath(onsen), very private, so great for people who don’t feel comfortable going to the public onsen. The breakfast is outstanding and perfect size for everyone one. You can choose either western or Japanese style breakfast. Both are delicious. Highly recommend it!
Guest User
February 5, 2024
Haha a very pleasant stay here. Staff had extremely good service, private hot tub was why we chose this hotel. Food served was delicious too. The room is pricey but also comes with a few free gifts & some free drinks and snacks.
Anonymous User
February 12, 2024
Very nice and clean, excellent services, food was great, lots of privacy
Services & Amenities
Most popular business facilities
Private parking
Free
Golf Course
Off-site
Sauna
Spa
Massage Room
Bar
Restaurant
Taxi booking service
Station Pick-Up Service
Free
Meeting Room
Wi-Fi in Public Areas
Free
Luggage Storage
Free
Spa
Bar
Restaurant
Restaurant
Restaurant MOMIJI
Cuisine: Japanese
Business hours: [Mon - Sun] 08:00-10:00, 18:00-20:30
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Valet Parking
Transportation
Station Pick-Up Service
Free
Station Drop-Off Service
Taxi booking service
Business services
Postal Service
Meeting Room
Fax/Copying Service
Front desk services
Front Desk with Limited Hours
Express Check-In and Check-Out
Concierge Service
Front Desk Safe
Luggage Storage
Free
Languages spoken
Japanese
Food & drink
Bar
Room Service
Public areas
Garden
Smoking Area
Health & wellness
Spa
Massage Room
Sauna
Public Bath
Golf Course
Off-site
Beauty and Makeup
Cleaning services
Clothes Steamer
Accessibility
Accessible Rooms Available
Safety & security
Security Alarm
Smoke Detector
Fire Extinguisher
CCTV In Public Areas
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 11:00
Front desk hours: [Mon-Sun]15:00–22:00
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
TypeFull English/Irish
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2007
- Number of Rooms: 23
Phone:+81-460-860852
Email:reservation1@hakonesuishoen.jp
Located in Hakone (Kowakudani), Hakone Suishoen is within a 15-minute walk of Hakone Kowakien Yunessun and Hakone Open Air Museum. This spa hotel is 5.2 mi (8.4 km) from Lake Ashi and 12.5 mi (20.2 km) from Gotemba Premium Outlets.
Pamper yourself with a visit to the spa, which offers body treatments and facials. If you're looking for recreational opportunities, you'll find hot springs and a sauna. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 8:00 AM to 10:00 AM.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. A train station drop-off service is provided at no charge, and free self parking is available onsite.
Treat yourself to a stay in one of the 23 guestrooms, featuring private hot tubs. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and minibars, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers body treatments and facials. If you're looking for recreational opportunities, you'll find hot springs and a sauna. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 8:00 AM to 10:00 AM.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. A train station drop-off service is provided at no charge, and free self parking is available onsite.
Treat yourself to a stay in one of the 23 guestrooms, featuring private hot tubs. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and minibars, and housekeeping is provided daily.