Hotel Marroad Hakone Reviews
Hotel Marroad Hakone
Gora 1320, Hakone, JapanView Hotel Details
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1 night
Hotel Marroad Hakone Guest Reviews
3.9/5
Good
23 review
Verified reviewsLocation3.8
Amenities3.8
Service3.9
Cleanliness3.9
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All Reviews(23)
Positive reviews(20)
Reviews with photos/video(1)
Negative reviews(3)
Guest User
Superior Twin Room
Stayed in Apr 2024
Friends
1 review
Amazing
Posted on May 6, 2024
Hotel room was spacious. Compound was a bit old but overall clean. Onsen was small but still nice to use, with a sauna. Location was okay as long as there is transport, having the shuttle is a nice touch.
Phúc Hà
Twin Room
Stayed in Aug 2023
Solo travelers
1 review
Very Good
Posted on Aug 30, 2023
Near from Gora station, having pick-up-car, friendly staffs. Good hot springs and sauna, i will be there next visiting.
Sascha
Twin Room
Stayed in Oct 2022
Solo travelers
10 review
Great
Posted on Nov 5, 2022
An overall very pleasant experience. I stayed there one weekend for two nights and another for three nights.
+ The hot spring bath is very cozy with a nice nature view. The Sauna was great.
+ I wasn't satisfied with one room and could change to another room with large balcony without questioning.
+ The view from the hotel is wonderful, especially during nice weather.
+ Great value for money.
- Dining in the hotel is only possible with reservation, arriving spontaneously for dinner is not possible.
- The bar was closed. But the Gora Brewery is only a 10-minute foot walk away.
LongDang
Twin Room
Stayed in Mar 2024
Couples
15 review
Very Good
Posted on Apr 9, 2024
The hotel is good, the road up is a bit steep, there is a shuttle bus, near gora station
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Guest User
Twin Room
Stayed in Feb 2024
Friends
4 review
Outstanding
Posted on Feb 16, 2024
Very satisfied hotel
You can get a massage after bathing in the hot spring
They all fell asleep comfortably
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Guest User
Twin Room
Stayed in Dec 2023
Couples
7 review
Outstanding
Posted on Jan 23, 2024
There is a hot spring, which is very big and comfortable.
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かみのかわり
Twin Room
Stayed in Aug 2022
Family
2 review
Posted on Aug 12, 2022
I would say the service was pretty good.
Morning meal was delicious.
It's a pity that I couldn't eat dinner.
The room was dusty and my eyes hurt and I sneezed.
I didn't have dinner, so I went to a restaurant recommended by the front man.
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Guest User
Twin Room
Stayed in Dec 2022
Family
2 review
Posted on Jan 22, 2023
Facilities: older
Environment: General
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Jeffrey
Stayed in Mar 2024
Other
Very Good
Posted on Mar 31, 2024
The overall hotel is built upon a much older building. In general, it was very nice but the room I had (1st floor) was dated and very worn looking. Carpets were worn and spotted (by who knows what) which made them look dirty and unkempt. Wallpaper was lifting in places. All the furnishings were scuffed and marred. That said, the beds and linens were clean, as was the bathroom. Just felt quite old and in need of refreshing. The onsen was very nice and just what you would expect.
The staff were courteous and polite (as only the Japanese can be) and there were little language barriers.
Chanphen
Stayed in Mar 2024
Family
Very Good
Posted on Mar 30, 2024
It was a nice stay, I especially like the onsen. The staff were nice and helpful. Breakfast and dinner were ok and a little overpriced, there was also no variety to choose from.
Sehoon
Stayed in Aug 2023
Other
Outstanding
Posted on Aug 9, 2023
The hotel was so nice and clean, though the shuttle service ends early in the evening at 6pm,
Kelli
Stayed in Apr 2023
Friends
Very Good
Posted on Apr 30, 2023
Comfortable though very dated hotel. Onsen was lovely. There is no food at this hotel unless you’ve made a prior booking at the restaurant. The staff helpfully drove us down the hill to a convenience store to get meal for dinner. If arriving in Gora, it’s quite a hike up the hill, but if you’ve a Hakone Free Pass, get on the cable car and go two stops up the hill, then it’s just a short walk along to the hotel. Very quiet location. Nice spot to base yourself for exploring Hakone, though plan ahead for your meals as very limited evening dining options in Gora.
Verified traveler
Stayed in Oct 2023
Other
Very Good
Posted on Oct 1, 2023
Nice staff but very very old hotel. Wouldn't go again!
Guest User
Stayed in Feb 2023
Solo travelers
0 review
Very Good
Posted on Feb 1, 2023
and the windows in the rooms are small not taking full advantage of the scenic mountain views. This dated but relaxed hotel has relatively inexpensive rates as compared with others in Hakoe area. The service is courteous in a Japanese way. The view from the lobby and the restaurant is wonderful. Above all, the outdoor hot spring bath, which is a cloudy white water with not too strong sulfur content, is wonderful. That may be due to the fact that I entered three times and was alone all three times.
Guest User
Stayed in Dec 2022
Family
0 review
Posted on Dec 11, 2022
Stayed at Hotel Marroad Hakone overnight in Gora to break up the Golden Route around Hakone. Was not seeking an onsen experience, was only looking for a room for the night (did not eat at hotel) for a reasonable price, so cannot comment on food and beverage. Room was older and dated, but very clean and quiet. Staff were friendly. Used the indoor and outdoor hot mineral baths, which were clean and well maintained. Hotel was a 12 minute walk (and substantial elevation) away from restaurants in Gora (not that there are many), so dining options were limited (and a hike uphill to get back to the hotel).