Hotel Green Plaza Hakone Reviews
Hotel Green Plaza Hakone
Sengokuhara 1244-2, Hakone Town, Ashigarashimo District, Kanagawa Prefecture, 250-0631, JapanView Hotel Details
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1 night
Hotel Green Plaza Hakone Guest Reviews
4.5/5
Great
67 review
Verified reviewsLocation4.5
Amenities4.3
Service4.5
Cleanliness4.6
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All reviews(67)
Positive reviews(66)
Reviews with photos/video(25)
Awesome stay(31)
Awesome rooms(15)
Delicious buffet(13)
Loved the view(10)
Friendly owner(8)
Tasty food(7)
Convenient location(7)
Offers pick-up/drop-offs(5)
Negative reviews(1)
Guest User
Japanese Style Room
Stayed in May 2024
Couples
2 review
Outstanding
Posted on May 8, 2024
We loved it here! I booked a room (Japanese style room for 5 people) for the two of us since this matched my budget best that had onsen access (200$ for the night including dinner and breakfast for two people). The traditional room was right above the garden and the futons were SO comfy, definitely an experience I will never forget! The breakfast and dinner buffet were both great! The have yakatas for borrow on the floors and in the rooms with sandals which was super fun, we wore them to dinner. We only spent one night but they easily held our luggage all of the checkout day. We could see Mt Fuji from the lovely garden (the tip top as most is usually covered by clouds in spring). My only complaint is there is only one single washer dryer in the whole place and my clothes got soaked from the rain so I waited in line but then I realized that this would never feasibly happen so just dried the clothes on hangers and left the door open overnight so all was well… love this place so much!
6/17
Guest User
Western Style Room
Stayed in May 2024
Couples
1 review
Amazing
Posted on Jun 17, 2024
We enjoyed the stay in this hotel as they have nice hot springs with Mt Fuji view! Buffet dinner and breakfast also lots of selection so you always find something you like. Highly recommended.
Guest User
Western Style Room
Stayed in Feb 2024
Travel with friends
7 review
Outstanding
Posted on Feb 18, 2024
The location is great with an excellent view of Mt Fuji in the hot spring and garden. The buffet is decent.
joeyhctan
Japanese Style Room
Stayed in Jan 2024
Family
3 review
Amazing
Posted on Jan 23, 2024
My family really enjoyed our stay at this hotel! Staff are friendly, polite and helpful. Room was clean and spacious and we could see Mt Fuji from our room. The garden is beautiful at night and is a very great spot to view Mt Fuji too. Buffet dinner was great and we loved the hot spring experience! Hotel even provided free shuttle bus service to send us to the nearest Ubako station after we checked out. Definitely hope to stay here again!
Freya Bjork
Japanese Style Room
Stayed in Jul 2024
Travel with friends
10 review
Great
Posted on Jul 19, 2024
Amazing view of the Mount Fuji but if you are leaving in the morning there is not much transport available.
Jason Lawrence
Japanese Western Style Room
Stayed in Apr 2024
Couples
1 review
Posted on Apr 11, 2024
Aircon is not working properly. Cannot open the windows because it smells like sulfur since hotel is near the Owakaduni. Need to ensure air con working properly else guests cannot sleep
Guest User
Japanese Style Room
Stayed in Feb 2024
Family
1 review
Amazing
Posted on Feb 26, 2024
Good hotel in the middle of Hakone, you can try the onsen with mount fuji view.
Very recommended
Kylo Ren
Japanese Style Room
Stayed in Nov 2023
Family
6 review
Very Good
Posted on Dec 29, 2023
Cute little hotel after taking the cable car to Owakudani to see the volcanic valley. To get to the hotel you have to travel back on the cable car to Ubako station and walk about 15 minutes to the hotel. A car from the hotel comes to pick up and drop off passengers regularly if you have baggage. We enjoyed our onsen experience however there is buffet dinner available, not kaiseki. The buffet was big and had an array of food. Breakfast is served in the same buffet style in the same restaurant. We booked the Fuji room but unfortunately we couldn’t see the mountain as it was cloudy that day. The food was a little disappointing but all in all, it was clean, convenient and cozy for a one night stay!
Guest User
Japanese Style Room
Stayed in Sep 2023
Travel with friends
3 review
Posted on Oct 2, 2023
The room smelled not good and a musty odour pervades the room!
This hotel wasn’t looked at the Mount Fuji even on a fine autumn day! The pictures was lie! Because we were stay here three days!
Guest User
Japanese Style Room
Stayed in Sep 2023
Family
2 review
Very Good
Posted on Sep 24, 2023
Hotel is very closed to the station or the shuttle bus is available anytime from hotel to the station.
Guest User
Japanese Style Room with Mt. Fuji View
Stayed in Feb 2023
Travel with friends
5 review
Posted on Feb 21, 2023
Is quite difficult to communicate with the front desk. The resort is old and breakfast selection was limited. Pricey
Guest User
Japanese Style Room
Stayed in Mar 2023
Solo travelers
1 review
Outstanding
Posted on Mar 22, 2023
Very nice location. Be sure to prepare food options as going out after hours without car is extremely difficult
Guest User
Japanese Western Style Room
Stayed in Dec 2022
Family
1 review
Posted on Jan 2, 2023
Is an average hotel with average facilities. We had both morning and dinner buffets there, again, very average.
mind_blowing
Japanese Style Room
Stayed in Sep 2024
Travel with friends
107 review
Posted on Sep 18, 2024
The hotel is located at the cable car station, there is a small door to turn right when you exit the station, and it takes two minutes to arrive by walking on the small road, which is very convenient! The hotel is relatively old, the Japanese-style room is clean, the open-air hot spring is good, and you can see Mount Fuji, depending on the weather. Breakfast and dinner are buffets, and there are many people, so it is a bit chaotic, and there are many varieties of food. Comprehensive consideration, the hotel price is relatively affordable in the same area and of the same type, but the buffet experience is not very good when there are many people.
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6/11
Guest User
Japanese Style Room
Stayed in Jul 2024
Family
20 review
Very Good
Posted on Aug 3, 2024
Hygiene: It's quite clean, and I didn't find any flaws.
Environment: It has its own garden, and there is a beautiful church at the door. The most important thing is that it is only three minutes' walk from the cable car station. The cable car can reach everywhere, and you can also transfer to the pirate ship. It is super convenient and you don't need a car at all.
Service: In fact, there is no service at all. It is the first time I have seen a hotel where you have to lay the tatami yourself. If you don't specifically request it the next day, the room will not be cleaned. The waiters in the restaurant are generally very cold, and only the waiter who delivers roast beef is very warm and considerate. The mixed-race brother at the front desk is very good, fluent in English, clear in giving directions, and can start from the perspective of the guests, plus chicken legs!
Facilities: It is relatively old, and all are very old-fashioned equipment. There is nothing to eat in the restaurant buffet.
Overall, one night and two meals, the price-performance ratio is OK.
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