Hotels with Bars in Hakone

Hotel Indigo was recommended to us by a co-worker. She raved about how much she enjoy her stay, so we decided to visit for our Anniversary. We loved everything about this hotel from check in to check out, everything was amazing. The hotel staff always made us feel welcome, by greeting us (by name most of the time) whenever we were out and about in the hotel. Hannah checked us in. She was nice and provided us with information about the area. We had the breakfast included in our stay. The restaurant manager Koji-san was awesome. While not a picky eater, I do like my eggs cooked a certain way...lol.. On the first day of breakfast, my eggs were not cooked to my liking. When my plate was taken, Koji-san noticed that I did not eat my eggs. He immediately came to our table and inquired about the eggs. I told him that they were too soft for me. He apologized and asked if I had enough to eat and said that he would like to try again the next morning. I thought this was such a kind gesture. For the next 4 days, my eggs were cooked exactly how I like them. We had dinner at the hotel restaurant. It is a bit pricey, but the chef is very good. The salmon and asparagus were my favorites. Our anniversary was on the 22nd and we received a call from the front desk asking if they could bring us a gift for our anniversary. They brought us an assortment of sweet treats, which we enjoyed with a cup of tea. Very sweet. Our room was spacious, clean with the perfect temperature. The television was the largest that I have seen a Japanese hotel. Our room was on the riverside with a private outdoor onsen. While relaxing in the onsen, you can hear the calming sounds of the river. There is also a foot soak in the garden area. it was a bit to cold outside for me, so I didn't get to enjoy it on this stay. The hotel was cleaned thoroughly and safety precautions were taken. All of staff wore masks and for breakfast, we were provided with gloves to get continental items from the buffet. All tables were wiped down immediately after a party left and were socially distanced. The hotel is in close proximity to just about everything. During our 5 day stay, we visited The Open Air Museum, the Venetian Glass Garden, Gora Park, and The Red Gate of Peace. We will definitely be returning and look forward to our next stay in the Spring.

Very satisfying with lots of freebies ( free ice-cream from 2pm to 11pm to choose from, free coffee n GREAT ENVIRONMENT. It is MOST recommended Onsen Hotel.

Absolutely wonderful experience. My time in Yama No Chaya Hakone was rainy throughout the time, but Hakone looked so beautiful in rain. Everyone and the entire staff was friendly, professional and extremely helpful. One staff ran out in the rain from long distance to bring me an umbrella and welcome me; there was always my shoes ready to put on whenever I was ready to go out; breakfasts and dinners were prepared and served in such artful and tasteful way that I had to take so many photos. Their services and hospitality are top notch and highlight of my trip. Thank you for the unforgettable experience .

We met 2 staff at restaurant there that were not cheerful and giving us a poker face! They even urge us to finish our breakfast when we just started for 15 mins, saying that just 15 more mins were allowed. The female staff standing at the front desk of restaurant looks like she was suffering and unhappy about her job, without any reasons, we have no clue why she acted that way. The food provided in both dinner and breakfast buffet are just so so and not much to choose from. The view from the room is excellent as the location itself is in front of the lake, the room is spacious and clean! However, with such service, I will not come back and not recommended to others, there are more options in Hakone in similar price.

This hotel is a historic property set in an iconic setting. We stayed in the Forest Section which features large, comfortable rooms that were a little dark, the bathroom lighting could be improved. Here is my issue. We arrived around 1:15 and we’re told that we could check in at 3:00. We had lunch in their cafe ( 50$) and asked again about an hour later if we could have early access. The very polite desk clerk replied “ Yes, for $70 dollars “. Astounded , I countered that we were departing early 2 days later, and he reduced the amount to $35. Now here is where communication becomes an issue: I continued the “are you kidding me?” and he kept bowing. I thought the issue was settled. That night and the next we ate at their lovely restaurants, French and the Cascade. Food and service was superb. With wine we spent about $900. Check out was early, and my husband didn’t really examine the bill. When we were back in our free early access room in Tokyo I noticed the $35 charge. I contacted the hotel’s customer service and they confirmed the charge. So, what about customer hospitality? I have NEVER been charged an early access fee for an hour. They have been times when we patiently waited for a room to be readied, and never demanded a rebate. It is all part of the guest/host agreement, I think this is probably a corporate decision by the Fujiya Group. Rethink your mission, guys, make guests feel wanted!

Right next to lake Ashi the hotel boasts very good views and location. The food we had was very good but we were part of a coach trip so the menu was tailored to us. The breakfast was however a delightful surprise as it was better than expected. The staff were as always for Japan very pleasant and accommodating. The morning presented us with great pictures of Lake Ashi with Mount Fuji in the background.

Pleasantly surprised by the large room we got, with an enclosed balcony overlooking the lush green valley. Spacious bathroom. Clean room. Excellent onsite onsen - enjoyed the experience. Lovely dining areas and sushi restaurant. Free pickup from Odawara Shinkansen station (45 min ride to hotel). Hotel offers free dropoff and pickup to local train station so you can comfortably take the cable car to Lake Ashi. Highly recommend the cable car, boat across Lake Ashi and Hakone's open air museum.

Style. Taisho era traditional onsen Setting. Hakone Suishoen is a cultural property that belonged to the Mitsui family, built 1925 Explore. Hakone. Was here late October, Hakone is a beautiful area and it is almost autumn foliage season Rooms. 23 rooms on the property surrounded by old maple trees and bamboos. Two beds in room Hananome. Sisley amenities. Large shower area that steps out into the outdoor onsen which faces the trees, found it to be truly restorative as I felt a bit beaten down when I arrived. Complimentary mini bar (except for the champagne and Macallan). Dark wood furnishings in my room looked dated and room had very little windows and natural light @ the hotel. great service throughout my stay, although strange to be served welcome tea in a paper cup. Didn’t try the public onsen. High quality souvenirs in the restaurant and lobby shop. Meals in the gorgeous historic Mitsui property Food and drinks Excellent traditional kaiseki dinner and breakfast in a private room in the historic Mitsui residence (aka restaurant Momiji). Built 1925 but still comfortable (ie floor heating) I was in Japan for three nights and while this was not a Michelin restaurant ( tried a few during this trip ), dinner here was my favorite and my comfort food. I kept on thinking about how food is functional medicine and this place hit the spot Prices. Moderate $662 as included a delicious dinner and breakfast Rating. 4/5 ( everything was perfect except for the welcome drink in a paper cup and my room’s decor/lighting )

We used the Fuji Hakone pass and will have to stay one night in the Hakone area. We picked this hotel because it’s right next to the Gora station and later on we also found out that the bus stop to take the bus to Fuji area was just next to the hotel. They helped us to keep our luggage before we went further to Owakudani and Lake Ashi. Food is fantastic. We have dinner and breakfast at the common dining area. They didn’t offer free drinks like other onsen hotels might do. We stayed at the room with outdoor bath and found out later before the trip that the water is not real onsen water but regular water. However, with the location, this is unbeatable.

The location of this hotel is fantastic. It is just a few minutes walk to the Hakone shrine and tori gate on the water and about 15 minutes walk to the town by the water. From the town you can catch the pirate ship or ferry to the base of the cable car and head up the mountain to other attractions. The hotel grounds are lovely and full of pathways lined with Rhododendrum. The rooms are a great size and all have a view of the lake. I stayed on the third floor and in my opinion rooms on the third and fourth floors have a better view but the second floor rooms have a balcony and the first floor rooms have patios. The hotel provides yukatas and all toiletries you might need. The hotel onsen is small but nice and also has an outdoor bath. The hotel spa is very relaxing with a variety of services. I did not have dinner at the property but breakfast was very good. Every staff member I encountered was extremely professional, courteous and friendly. My only complaint is the mattress was very firm and I prefer some thing softer but that is a personal preference.