Somerset Central TD Hai Phong City Reviews
Somerset Central TD Hai Phong City
Tower A, TD Plaza, Lot 20A Ngã Năm New Urban, Cát Bi Airport, Đằng Giang Ward, Ngô Quyền District, Haiphong, VietnamView Hotel Details
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1 night
Somerset Central TD Hai Phong City Guest Reviews
4.4/5
Very Good
64 review
Verified reviewsLocation4.6
Amenities4.2
Service4.4
Cleanliness4.5
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All Reviews(64)
Positive reviews(53)
Reviews with photos/video(20)
Great service(13)
Awesome stay(12)
Awesome rooms(10)
Clean and tidy(5)
Loved the view(5)
Great location(4)
Negative reviews(11)
KatzyQiu
Two Bedroom Premier Apartment
Stayed in Dec 2023
Friends
7 review
Outstanding
Posted on Dec 3, 2023
The room has a spacious living room and open kitchen. I also impressed with the balcony and catchy view from the 15th floor. The apartment is only 10-15 minutes of driving to the airport, and also near Lach Tray street where we can find many restaurant and street foods. Besides, the apartment surrounding also has coffee shop like Starbucks, restaurants and convenient store that you can reach by walking a few minutes.
Response from Property: Dear KatzyQiu,We were delighted to learn that you enjoyed your stay with us. Receiving such positive feedback from our residents motivates us to further improve our commitment to service delivery.Once again, thank you for your valued patronage, we look forward to welcoming you back to your home away from home soon.Warmest regards,Nguyen Van Ngoc Property Manager
RAILLARD CEDRIC
Executive Studio
Stayed in May 2024
Business travelers
17 review
Very Good
Posted on May 16, 2024
Breakfast is so so, but after that all are perfect !
Good location, nice swimming pool.
Response from Property: Dear RAILLARD CEDRIC,Thank you for taking the time to provide us with your great feedback.We are delighted that you have enjoyed your stay with us.We wish you all the best and looking forward to welcoming you back to your home away from home on your next trip.Warmest regards,Nguyen Van NgocResidence Manager
Astrid
Executive Studio
Stayed in Mar 2024
Business travelers
10 review
Outstanding
Posted on Mar 28, 2024
Thanks for the super friendly and helpful service, perfectly English speaking. Studio well equipped, all you need to make you feel home. Supermarket 3 minutes walk away to get grocery or anything needed.Regret it was just one night stay, can recommend and will book again on next trip in this area. One alert: Apple maps showed wrong location but Google maps location is correct.
Response from Property: Dear Astrid,Thank you for taking the time to provide us with your great feedback.We are delighted that you have enjoyed your stay with us.We wish you all the best and looking forward to welcoming you back to your home away from home on your next trip.Warmest regards,Nguyen Van NgocResidence Manager
Guest User
Executive Studio
Stayed in Dec 2023
Couples
3 review
Outstanding
Posted on Dec 30, 2023
Receiption staff can speak well english and explain details in good manner and very helpful.
Response from Property: Dear Valued Customer,Thank you for taking the time to provide us with your great feedback.We are delighted that you have enjoyed your stay with us.We wish you all the best and looking forward to welcoming you back to your home away from home on your next trip.Warmest regards,Nguyen Van NgocProperty Manager
allan moore
Two Bedroom Premier Apartment
Stayed in Feb 2023
Family
22 review
Great
Posted on Mar 9, 2023
Great for family, self serving apartment style a good place to stay, but ask for a room at the back or at the top as there’s road noise on the low front floors.
Response from Property: Dear Mr. Allan,Thank you for taking the time to provide us with your feedback.We are delight that you have enjoy your stay with us.We wish you all the best and looking forward to welcoming you back to your home away from home on your next trip.Warmest regards,Nguyen Van Ngoc (SON)Property Manager
VF8
Executive Studio Non smoking
Stayed in Jan 2023
Business travelers
8 review
Great
Posted on Jan 14, 2023
Great location and a lot of things around hotel. Check in was easy and nice and comfortable rooms for the price. Breakfast buffet was a disappointment.
Response from Property: Dear Chieu,Thank you for taking the time to provide us with your feedback.I am truly sorry to hear about your unpleasant experience. I would like to assure you that I have shares this issue with my team to learn and ensure that my team receives the necessary guidance to improve service accordingly. Once again, thank you for your staying. We wish you all the best and looking forward to welcoming you back to your home away from home on your next trip.Warmest regards,Nguyen Van Ngoc Assistant Residence Manager
Guest User
Executive Studio
Stayed in Apr 2024
Business travelers
1 review
Outstanding
Posted on May 14, 2024
Good!!!!!
Response from Property: Dear 行政一室房,Thank you for taking the time to provide us with your great feedback.We are delighted that you have enjoyed your stay with us.We wish you all the best and looking forward to welcoming you back to your home away from home on your next trip.Warmest regards,Nguyen Van NgocResidence Manager
Guest User
Executive Studio Non smoking
Stayed in Jul 2022
Family
10 review
Posted on Sep 5, 2022
it was very nice hotel
Response from Property: Dear E311516****Thank you for taking the time to provide us your feedback, We wish you all the best and looking forward to welcoming you back to your home away from home on your next trip.Warmest regards,Nguyen Van Ngoc (Son)Assistant Residence Manager
Anonymous User
Two Bedroom Executive Apartment Non smoking
Stayed in Jun 2024
Family
1 review
Outstanding
Posted on Jun 23, 2024
The hotel will be spacious and suitable for families with children. Will come back if I have a chance!
Original TextTranslated by Google
Response from Property: Dear Valued Customer,Thank you for taking the time to provide us with your great feedback.We are delighted that you have enjoyed your stay with us.We wish you all the best and looking forward to welcoming you back to your home away from home on your next trip.Warmest regards,Nguyen Van NgocResidence Manager
Edwin323
Executive Studio
Stayed in Jun 2024
Business travelers
55 review
Posted on Jun 22, 2024
The location is very good, there is a buffet restaurant downstairs, and there is a large shopping mall next door. There is an OK convenience store just downstairs and across the road. The hotel swimming pool is very good, the water is very clean, I will stay here next time
Original TextTranslated by Google
Response from Property: Dear Edwin,Thank you for taking the time to provide us with your great feedback.We are delighted that you have enjoyed your stay with us.We wish you all the best and looking forward to welcoming you back to your home away from home on your next trip.Warmest regards,Nguyen Van NgocResidence Manager
Guest User
Two Bedroom Deluxe Apartment
Stayed in May 2024
Family
1 review
Great
Posted on May 10, 2024
Very friendly! The swimming pool seems to need maintenance. There are no large buildings around, so the views from the rooms are nice, and there are quite a few good restaurants.
Original TextTranslated by Google
Response from Property: Dear Valued customer,We were delighted to learn that you enjoyed your stay with us. Receiving such positive feedback from our residents motivates us to further improve our commitment to service delivery.Once again, thank you for your valued patronage, we look forward to welcoming you back to your home away from home soon.Warmest regards,Nguyen Van Ngoc Residence Manager
Guest User
One Bedroom Executive Apartment Non smoking
Stayed in May 2024
Couples
2 review
Outstanding
Posted on May 19, 2024
Location ok, room service ok, enthusiastic staff. Will be back
Original TextTranslated by Google
Response from Property: Dear Valued Customer,Thank you for taking the time to provide us with your great feedback.We are delighted that you have enjoyed your stay with us.We wish you all the best and looking forward to welcoming you back to your home away from home on your next trip.Warmest regards,Nguyen Van NgocResidence Manager
Ahuadehuasha
Two Bedroom Deluxe Apartment
Stayed in Jan 2024
Business travelers
12 review
Outstanding
Posted on Feb 1, 2024
Vietnam is a good place, brotherly countries, living together in friendship and peace, and developing together. I will come again next time. The front desk of the hotel is also OK. I can speak English but not Chinese.
Original TextTranslated by Google
Response from Property: Dear Ahuadehuasha,Thank you for taking the time to provide us with your great feedback.We are delighted that you have enjoyed your stay with us.We wish you all the best and looking forward to welcoming you back to your home away from home on your next trip.Warmest regards,Nguyen Van NgocResidence Manager
ssomtimes
Two Bedroom Deluxe Apartment
Stayed in Dec 2023
Family
5 review
Outstanding
Posted on Jan 19, 2024
First of all, the location was great because it was next to a supermarket, and it was nice to have restaurants nearby. The open riverside view was nice, and more than anything, it was a night flight after check-out, so there was a lounge area where I could rest for a while, which was very useful!!
The male staff member who was there that night was very friendly👍🏻
Original TextTranslated by Google
Response from Property: Dear Valued Customer,Thank you for taking the time to provide us with your great feedback.We are delighted that you have enjoyed your stay with us.We wish you all the best and looking forward to welcoming you back to your home away from home on your next trip.Warmest regards,Nguyen Van NgocProperty Manager
Guest User
One Bedroom Executive Apartment Non smoking
Stayed in May 2024
Solo travelers
5 review
Great
Posted on May 28, 2024
I booked an executive studio suite. Although it has three air conditioners, the temperature was still a bit hot in the afternoon... I asked for an extra fan...
Original TextTranslated by Google
Response from Property: Dear Valued Customer,Thank you for taking the time to provide us with your feedback.I am truly sorry to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction.I would like to assure you that I have shared your comments with my team to learn and ensure that my team receives the necessary guidance to improve service accordingly. Once again, thank you for choosing us and we are looking forward to welcoming you back to your home away from home on your next trip.Warmest regards,Nguyen Van Ngoc Residence Manager