Orange Guiyang Future Ark Hotel

Orange Guiyang Future Ark Hotel Reviews

Orange Guiyang Future Ark Hotel

1F, Building 1, Future Fangzhu D4 Group, Yunyan District, Guiyang City, Guizhou Province, Guiyang, ChinaView Hotel Details
Orange Guiyang Future Ark Hotel
Orange Guiyang Future Ark HotelOrange Guiyang Future Ark HotelOrange Guiyang Future Ark Hotel
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1 night

Orange Guiyang Future Ark Hotel Guest Reviews

4.9/5
Perfect
1726 review
Verified reviews
Location4.9
Amenities4.8
Service4.9
Cleanliness4.9
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All Reviews(1726)
Positive reviews(1712)
Reviews with photos/video(188)
Friendly front desk staff(259)
Delicious breakfast(227)
Classy environment(217)
Easy to get around(117)
Quiet & comfortable(80)
Good sound insulation(41)
Close to airport(18)
Excellent TV(10)
Negative reviews(14)
Guest User
Guestroom (Double bed)
Stayed in Jun 2023
Couples
4 review
5.0/5
Outstanding
Posted on Sep 15, 2023
nice bro!
Guest User
Sunshine Room (2 beds)
Stayed in Mar 2023
Friends
3 review
5.0/5
Outstanding
Posted on Mar 23, 2023
nbnbnbnb
Guest User
Sunshine Family Friendly Room
Stayed in Mar 2024
Friends
14 review
5.0/5
Outstanding
Posted on Mar 27, 2024
I stayed here again when passing through Guiyang. The hotel is clean, located in a busy city, and convenient for eating. The hotel service is enthusiastic and I like the intelligent robot service. It feels good and I recommend staying here!
Original TextTranslated by Google
Response from Property: Dear customer: Hello! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of the guests. At the same time, we are also honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! We sincerely look forward to your visit again!
weieii
Guestroom (Double bed)
Stayed in Mar 2024
Other
22 review
5.0/5
Outstanding
Posted on Mar 26, 2024
The room is very cozy and very nice, and the front desk is also very gentle.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for taking the time to give Xiaoju a five-star review despite your busy schedule. The orange design is based on the California sunshine theme. The space design emphasizes openness, freedom, and natural characteristics, and the guest experience focuses on health, happiness, and vitality. I hope everyone who walks into Orange can enjoy life with a healthy and energetic attitude! We are honored to see your affirmation and recognition of the work of our front desk colleagues. The hotel has a gym, laundry room and yoga room. There are more than ten types of buffet breakfast for you to choose from. Thank you for your love and recognition. Xiaoju lives up to expectations and keeps doing better! We look forward to meeting you next time.
Guest User
Sunshine Room (2 beds)
Stayed in Oct 2023
Friends
20 review
2.7/5
Posted on Oct 12, 2023
I didn’t have a very good impression of Guiyang when I was traveling by car. I didn’t know what district I was staying in. There were hotels all around. The parking lot of this hotel was particularly difficult to find. It was very troublesome. It was already 1 a.m. when I got there, and I spent a lot of time looking for a parking space. One hour, no exaggeration
Original TextTranslated by Google
Response from Property: The hotel’s advice to you is to maintain a good attitude when traveling to an unfamiliar city and prepare a strategy. The hotel’s district, surrounding facilities, and parking lot location are all public information. There are locations, pictures, and information on Amap Navigation. There are telephone calls, there are signs along the way, and the hotel has staff guidance. The hotel is really sorry that you still spent an hour looking for the parking lot under such a premise. It is really a mistake on our part.
Anonymous User
Superior Room (Double bed)
Stayed in Jul 2022
Couples
4 review
2.2/5
Posted on Jul 17, 2022
The service at the front desk is very worrying. On the second day of renewal, Ctrip gave me a free upgrade. The front desk refused to acknowledge it and said that it must be given a five-star rating. The gift from Ctrip did not count. I had to ask Ctrip myself. On the third day, the aunt who went to bed at 10 o'clock in the morning and slept well directly swiped the card to open the door and came in. She said that the front desk told her that we had checked out and luckily we were all wearing pajamas. When I went out on the fourth morning, I accidentally spilled the lychee shells on the table on the ground, so I put up a sign asking the aunt to clean it. I also specifically told the front desk to help clean up the room. The front desk also asked us if we needed to change the sheets, so we said No need to do a little cleaning, just sweep the floor. But when I returned to the hotel at about three o'clock in the afternoon, I found that the room was still not tidied up. The aunt said that she had not been notified at all. The manager also said that she would explain the results until the check-out manager saw it the next day. We didn't even say hello or apologize, just glanced at us and walked away.
Original TextTranslated by Google
Response from Property: Dear friends from Orange, I am really sorry. Due to the large number of guests staying at Xiaoju recently, our friends at Xiaoju are so busy that they forgot to follow up on what we promised you and failed to reply to you in time. It is indeed our fault. We will use stricter regulations to improve our service quality. We hope to give you a perfect check-in experience next time. Xiaoju and Xiaoju’s partners thank you very much for taking the time to give us your valuable opinions. wish you a happy life.
Guest User
Guestroom (Double bed)
Stayed in Mar 2024
Business travelers
22 review
5.0/5
Outstanding
Posted on Mar 25, 2024
Robot 🤖 is awesome
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for coming, and also sincerely thank you for your love and recognition of us. You remember the good time here and we are very touched. It is our bounden duty to let guests enjoy a good stay experience. It is a great honor to receive your praise. At the same time, we are more motivated to continue to move forward and hope to have more opportunities to serve you!
Guest User
Superior Room (Double bed)
Stayed in Jul 2023
Business travelers
71 review
1.0/5
Posted on Jul 22, 2023
Poor service, poor sound insulation in the room
Original TextTranslated by Google
Response from Property: Xiaoju is deeply sorry for bringing you a bad check-in experience. Xiaoju is very concerned about your stay. If you have any questions during your stay, you can contact the hotel lobby manager to solve it for you. I don’t know where the poor service occurred. Question, I hope you can point out our shortcomings to us next time you come. We will try our best to do better. We will serve attentively so that every guest who comes to the store can feel the warmth of home. I hope our service We can bring you more surprises and touches, and we look forward to your next visit!
Guest User
Guestroom (Double bed)
Stayed in Feb 2022
Family
10 review
1.0/5
Posted on Feb 27, 2022
The floor height is very low, the parking lot cannot reach the lobby directly, and parking fees are charged, which is incomprehensible
Original TextTranslated by Google
Response from Property: Hello dear guests! Xiaoju apologizes for the inconvenience. The floor height of Xiaoju’s house is 2.5 meters! Because the parking lot and property are shared, the hotel's elevator cannot be connected directly to the parking lot. The guest elevator is installed by the Xiaoju family themselves. In order to protect the privacy and safety of each hotel guest, the passenger elevator is equipped with an elevator control! There is no charge for parking at Xiaoju's house. You need to inform the front desk of your license plate number when checking out or traveling, otherwise the property management will charge a fee. It's no wonder that the Xiaoju front desk did not inform you. Xiaoju will definitely strengthen the training of the front desk. Sorry about this! I wish you peace and joy,
Guest User
Sunshine Room (2 beds)
Stayed in Oct 2021
Friends
1 review
5.0/5
Outstanding
Posted on Oct 5, 2021
The service is super good, and you will get a piece of fruit when you enter the hotel. The hotel has just opened recently. The facilities and environment are very good. The rooms are all intelligent, and the TV can also be screened. It is also relatively close to the city. The key is that the breakfast is special It's delicious, and you can park for free
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing and staying at Orange Future Ark Store. Your words of "super good service" are like a warm current in winter, which warms our hearts. Thank you for your encouragement. We will definitely continue to work hard and do even better! All the staff of Orange Hotel look forward to your visit again!
Guest User
Guestroom (Double bed)
Stayed in Oct 2021
Family
1 review
5.0/5
Outstanding
Posted on Oct 5, 2021
The transportation is very convenient, the sanitation environment is good, the service is also very good, really good, especially recommended!
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Guest User
Sunshine Room (2 beds)
Stayed in Oct 2021
Couples
1 review
5.0/5
Outstanding
Posted on Oct 3, 2021
The lobby on the first floor is spacious, bright and clean with a fragrant smell. The room is hygienic, clean and comfortable, equipped with smart devices, music, lighting, curtains, TV, air conditioning can be controlled, the bathroom also has a smart toilet, looking forward to the next stay
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Guest User
Guestroom (Double bed)
Stayed in Oct 2021
Family
3 review
5.0/5
Outstanding
Posted on Oct 6, 2021
🚗 Transportation: The transportation is very convenient, there is an underground parking lot, there are plenty of parking spaces, and the accommodation provides parking coupons 🧹Sanitation: The hotel facilities are very new, clean and hygienic, and very comfortable 🍃Environment: There is a full set of Xiaomi smart homes in the hotel room, which can be automatically controlled by voice. Orders can be delivered to the front desk and delivered to the room by the hotel’s robots. The children are having fun 🔔Service: The service of the lady at the front desk is very attentive and enthusiastic, and I have extended the check-out time. The accommodation experience is very good, very suitable for parent-child travel
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Guest User
Sunshine Family Friendly Room
Stayed in Oct 2021
Family
4 review
5.0/5
Outstanding
Posted on Oct 4, 2021
The hotel is very tidy and the staff is very polite. The breakfast is too rich. Sister Xie Shiyu has a very good attitude and gave us a breakfast. After coming to Guiyang, we must return to the room. The hand sanitizer and toiletries are all oranges. It’s really too detailed to Xie Shiyu Miss Sister Add Chicken Drumstick Stick 🍃Environment: great 🔔Service: +100 chicken drumsticks.
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Anonymous User
Sunshine Family Friendly Room
Stayed in Oct 2021
Family
8 review
5.0/5
Outstanding
Posted on Oct 3, 2021
The hotel is convenient to travel, clean and sanitary, the rooms are large and reasonably set up, dry and wet are separated, there is free parking, a good experience, and renewed for another night
Original TextTranslated by Google