Guest User
July 25, 2023
I also feel very sorry to make this bad review. Because the little brother who responded was very good, and he answered every question, and the attitude of other staff was also good. But that's all.
I booked a family room, but I didn't expect it to be so far away from the main building of the hotel. It is alone in the middle of the mountain. I need to walk through an open-air mountain path every day to get back to the room. Don't mention how scary it is at night. Then the room is really cramped, and the toilet and bathroom with curtains are drawn when you come in. Let alone friends living together, it is very embarrassing for a family. There is only one curtain in the toilet, and the bathroom is so small that you can't put clothes in it. There is no shelf in the bathroom to put clothes. And even though it is a family room, there is only a narrow space reserved in front of the glass-sided stairs, which is really unsafe for young children. The room is the size of a bed, there is no place to sit, the balcony is just outside, but the balcony faces the dark mountain 😂😂😂
The child fell asleep crying for two consecutive nights and complained that he was uncomfortable 😭 I felt like I was sleeping in the basement on the first floor... Then the air conditioner kept dripping water on the second night, and the water flowed down the stairs to the first floor. It was scary, okay? My shoes are all soaked, and I wear slippers when I go home...
Then it clearly stated that afternoon tea is provided for free, but I asked the hotel to pay for it at my own expense... You must say that it was written by the platform itself, but don't you review it?
oh, so disappointed
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