Hyatt Regency Guiyang

Hyatt Regency Guiyang Reviews

Hyatt Regency Guiyang

No. 7 Zhongtian Road, Guanshanhu District, Guiyang, Guizhou, 55081, ChinaView Hotel Details
Hyatt Regency Guiyang
Hyatt Regency GuiyangHyatt Regency GuiyangHyatt Regency Guiyang
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编组 10
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1 night

Hyatt Regency Guiyang Guest Reviews

4.7/5
Outstanding
1481 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All Reviews(1481)
Positive reviews(1447)
Reviews with photos/video(219)
Classy environment(248)
Friendly front desk staff(184)
Delicious breakfast(49)
Perfect for business trips(28)
Stayed multiple times(18)
Great swimming pool(15)
Garden view(12)
Delicious buffet(10)
Negative reviews(34)
Damle
Regency Room (Double bed)
Stayed in Aug 2022
Solo travelers
3 review
5.0/5
Outstanding
Posted on Sep 2, 2022
The Hyatt Regency sets the standard for hospitality in Guiyang—perhaps in all of China. Definitely one of my best hotel stays ever in a decade of traveling China. Brand new facilities, top notch staff, and right next door to a stunning park. If you like running, I highly recommend the running park in the urban park behind the hotel—absolutely stunning urban running (see the photos below) 🏃🏽‍♂️Can’t go wrong staying here if you are in Guiyang 💯
Response from Property: Dear guest, thanks for the great review sharing your feelings and experience about your stay. We're glad that our friendly staff and convenient location were able to meet your expectation, thanks also for shaing your running preference with us and people who may review your comments! We hope to see you soon and create another memorable stay for you!
Guest User
Regency Room (Double bed)
Stayed in Oct 2022
Business travelers
8 review
5.0/5
Outstanding
Posted on Oct 18, 2022
Many, many thanks to Carl and Harris… Two outstanding managers; they made everything just seem effortless. The cleaning staff was very attentive and prompt and kind. I was so impressed. This is probably one of the best hotel customer service experiences I’ve ever had in China.
Response from Property: Your compliments to our staff, location and facilities are highly appreciated! We are glad to learn that you have enjoyed yet another stay with us and very much appreciate your compliments towards our colleagues!
Guest User
Regency room (Twin bed)
Stayed in Mar 2022
Friends
10 review
5.0/5
Outstanding
Posted on Apr 2, 2022
The best five-star hotel in Guiyang has been open for more than ten years, and its appearance is amazing. Standing by Guanshan lake, the service is first-class, and I feel the enthusiasm of Guiyang people. On my friend's birthday, the hotel specially prepared surprise room layout, afternoon tea, Chinese restaurant, western restaurant, comfortable environment and complete dishes. Because of a lot of luggage, my colleagues in the concierge department helped me carry my luggage several times. When I left, my sister at the front desk borrowed a power supply for me because my mobile phone was broken. When I first wrote a comment, I was moved and warm by my colleagues and friends at Hyatt Guiyang. Thank Christine, Fanny and all my colleagues for their hard work. I suggest you, especially after 00 o'clock, stay in Hyatt Regent Hotel and cancel all family accommodation and online red hotel. First class experience. 贵阳最好的五星级酒店,开业十几年,外观惊艳驻立在观山湖畔,服务一流,感受到贵阳人满满的热情。朋友的生日,酒店特意准备了惊喜的客房布置,下午茶,中餐厅,西餐厅,环境舒适,菜品齐备。因为行李比较多,礼宾部同事几次帮我提行李,临走的时候,因为手机没电,前台的小姐姐特意帮我借了充电宝。第一次写评论,是被贵阳凯悦酒店的同事朋友们感动温暖。感谢Kristine和Fanny以及所有同事的辛苦付出,建议大家,尤其是00后一定要住一次凯悦酒店,秒杀所有民宿和网红酒店。体验感一流。
6/7
Response from Property: Thanks for the great review sharing your feelings and experience about your stay. We're glad that our friendly staff and convenient location were able to make your trip in Guiyang an enjoyable one. Thanks also for passing along a recommendation to your friends, we'll do our best to make their stay as memorable as yours was. See you soon!
Naima Felicitas
Regency Room (Double bed)
Stayed in Jul 2022
Couples
3 review
4.7/5
Amazing
Posted on Jul 25, 2022
The staff was very friendly and helped us at any time. The hotel is located in the newer part of the city, you often need to travel by taxi or metro to go to the most attractions.
Response from Property: Thanks for the great review sharing your feelings and experience about your stay. We're glad that our friendly employees and convenient location were able to make your trip in Guiyang an enjoyable one. Thanks also for passing along a recommendation to your friends, we'll do our best to make their stay as memorable as yours was. See you soon!
Tutuncu Arzu
Club room (Twin beds)
Stayed in Jul 2021
Family
3 review
5.0/5
Outstanding
Posted on Jul 31, 2021
I can advice this hotel, nice breakfast, friendly staff, clean.
Response from Property: Thanks for the great review sharing your feelings and experience about your stay. We are delighted to receive the 5 stars review by experienced travelers such as you. It was our pleasure to have you here. Looking forward to having you with us next time when you are in Guiyang.
Guest User
Club Room (Double bed)
Stayed in Jan 2022
Couples
6 review
4.7/5
Amazing
Posted on Feb 4, 2022
I loved it
Anonymous User
Regency room (Twin bed)
Stayed in Jun 2024
Friends
16 review
0.5/5
Posted on Jun 21, 2024
To be honest, the appearance and style are great. It is rare for a star-rated hotel to occupy such a large area. However, the facilities on the first floor, such as the lobby, garden, and tea bar, are really good. I felt that 1,200 yuan a night was good when I walked in. What a pity. I was immediately disappointed when I went to the room. It said 42 square meters, but it was probably only about 28 square meters. The room was more like Atour, and the facilities were not advanced enough. It can be said that the two beds were basically close together and only 1.2 meters. The room facilities were too poor. There was no feeling of a 5-star luxury hotel at all. I was really disappointed. It was not as good as Atour, which costs 400 yuan. The price is the same as that of the InterContinental Hotel, but it does not have the complete facilities and comfortable equipment of the InterContinental Hotel. The breakfast was even more disappointing. It was something to coax the children, Chinese food, nothing special, and Western food seemed to be nothing special either. There were more cold dishes than hot dishes, and the soup noodles tasted terrible. I guess the sausage only cost 10 cents a piece in the wholesale market. It was too unpalatable.
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Daiwei_lansedemeng
Regency Room (Double bed)
Stayed in Jun 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on Jun 17, 2024
The front desk manager, Xiao Hou, was very enthusiastic and helped with the luggage and greeted and sent off guests. The hotel is next to Guanshan Lake Park. If you have the opportunity, you can go to Guanshan Lake Park for a walk and run. It's great! The pillows in the hotel are very comfortable to sleep. The waiters on the floor are very thoughtful and attentive.
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Guest User
Regency room (Twin bed)
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 13, 2024
Facilities: The hotel is in a very good location, very quiet at night, the air is very fresh, the hotel has been open for a long time and is well maintained Hygiene: According to five-star standards, very good Service: The front desk service is very good, Xiao Yao, Xiao Hou, Xiao Fang are especially good
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Guest User
Regency Room (Double bed)
Stayed in May 2024
Family
12 review
5.0/5
Outstanding
Posted on May 24, 2024
First of all, I want to praise the front desk beauty Bilamca for her enthusiasm and sweet smile in helping me solve the problem. The environment of the hotel is very beautiful and elegant. I will stay in this hotel again when I come to Guiyang next time. It is very comfortable and I enjoy the environment in the hotel.
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Guest User
Regency room (Twin bed)
Stayed in May 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on May 21, 2024
The hotel is great and the service is very friendly! Becky at the front desk is very nice and friendly. The room is also very comfortable, but I am afraid of heat, and I can't find how to turn off the central air conditioner. It would be even better if the hotel could arrange a robot to deliver food.
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Guest User
Regency room (Twin bed)
Stayed in May 2024
Friends
7 review
5.0/5
Outstanding
Posted on May 14, 2024
The hotel lobby is very grand and has a good environment. Behind the hotel is Guanshan Lake Park with a very nice view. The transportation is convenient and there are many snacks nearby. The hotel service is very good. Xiao Zhao, who checked me in, and Xiao Hou, who helped me, left a deep impression on me. It is a very warm hotel.
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Guest User
Regency Room (Double bed)
Stayed in May 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on May 13, 2024
I stay here every time I come to Guiyang. The room is very clean and the service attitude is also good. Xiao Hou is very considerate and gave a small gift.
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Tay C C
Regency Room (Double bed)
Stayed in May 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on May 10, 2024
The hotel is very nice, beautiful and classy. The service is superb. They are friendly, caring and willing to help. The coffee and mango cake are delicious and beautiful
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Response from Property: It's a pleasure to meet you. Thank you very much for your five-point praise and recommendation. Your likes and satisfaction are the happiest things for Hyatt Hotel. The friends serve every guest very attentively. We cherish the opportunity to meet you. Thank you for your full trust in our words. We will never forget our original intention and forge ahead. Thank you for your choice and recognition along the way. We sincerely look forward to your visit again!
Guest User
Club room (Twin beds)
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 18, 2024
Stayed here on May Day. Every year, I choose to travel to the city where Hyatt is located for my child's birthday. I also choose Hyatt regularly. The accommodation experience is very good and very pleasant. Birthdays will be sent cakes or small gifts. The overall breakfast service is very good. Thanks to the lady who arranged the connection. I am a loyal fan of Hyatt as always.
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6/8