Hampton by Hilton Guiyang Nanming Railway Station

The hotel is newly opened, with high floors and wide views. I originally planned to book a twin room, but accidentally booked a king-size bed. When I checked in at the hotel, I negotiated with the front desk and they agreed to change it to a twin bed for free (because I went there early, the room was not very tight at the time. If it was tight, I guess there would be no way). This is quite humane. And the modified room can also see a corner of the "White House", a popular check-in spot, which is pretty good! In addition, the service of the front desk brother Kane is very good and efficient, thumbs up 👍

The hotel is very new. The location is very good, and there are plenty of parking spaces for self-driving. The hotel service is also very good. The facilities are complete. The sanitation is also very clean, and the breakfast is also good. It is very convenient to travel. It is worth recommending. Not bad.

Very bad experience, bad attitude. There is a small round table in the room, which is very dirty, and there are several sticky balls on it. It is estimated that the previous tenant did not clean it up. Although there are two sets of tissues in the whole room, there are not many sheets and they are used up quickly. The newly built hotel has a strong smell. There are at least 3 air purifiers in the room, you will understand. After staying in the lobby on the first floor for a while, I found that the tenants were basically brought by travel agencies to travel, so the room supply is tight. We booked the room ourselves, which includes breakfast. When we checked in at night, we asked to check out at 6:30 in the morning, but breakfast was not served until 7 o'clock. We confirmed again and again that we would prepare a simple breakfast in advance and take it when we checked out. But when we checked out the next morning, we changed the front desk and said, "There is no breakfast, I didn't hear that it was prepared." I didn't help. After repeated urging, the front desk was lazy and reluctant to pick up the phone and let others bring breakfast. Other service staff also shirked and said they didn't know, mainly shirking responsibility and not considering customers. I went on a trip. Because of the hotel breakfast incident, the online car-hailing driver and the entire bus group had to wait for more than ten minutes.

When traveling with the elderly, the front desk staff Xiao Wu added breakfast and enthusiastically informed us of the hotel's facilities. Due to the weather, we needed to stay for another day. The beautiful Xiao Jiang found the best discount for us to extend our stay. Knowing that we came from afar, she also gave us Guizhou's specialty Bobo candy and told us to contact the front desk at any time if we had any questions during our stay. In short, it was warm and meticulous. The room service was also very serious and meticulous. There are also many varieties of breakfast, and the cost performance is very high