POLTTON SERVICE APARTMENT (Panyu Changlong South Village store) Reviews
POLTTON SERVICE APARTMENT (Panyu Changlong South Village store)
No.1035 Xingye Avenue, Panyu District, Guangzhou, Guangdong, ChinaView Hotel Details
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POLTTON SERVICE APARTMENT (Panyu Changlong South Village store) Guest Reviews
4.7/5
Outstanding
324 review
Verified reviewsLocation4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(324)
Positive reviews(316)
Reviews with photos/video(40)
Classy environment(25)
Friendly front desk staff(22)
Average sound insulation(15)
Would stay again(14)
Convenient parking(10)
Large rooms(8)
Many dining options(8)
Perfect for business trips(4)
Negative reviews(8)
Erik
Smart Deluxe Room (Double Bed)
Stayed in Nov 2023
Business travelers
1 review
Great
Posted on Jan 26, 2024
All in all a very good hotel for the price. The rooms are clean and have state of the art technology
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given Xiaobo a great encouragement and is also the driving force for Xiaobo's progress. Xiaobo will continue to maintain its enthusiasm and strive to make every guest feel at home. I look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Wai Tjong
Smart Elegant Room (Double bed)
Stayed in Mar 2024
Business travelers
4 review
Very Good
Posted on Mar 20, 2024
very good for value. Clean
Anonymous User
Smart Deluxe Room (Double Bed)
Stayed in May 2024
Business travelers
4 review
Outstanding
Posted on May 25, 2024
the hotel was fine.
Guest User
Smart Elegant Room (Double bed)
Stayed in Mar 2024
Travel with friends
1 review
Outstanding
Posted on Mar 28, 2024
Good equipment, clean and hygienic, cost-effective
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given Xiaobo a great encouragement and is also the driving force for Xiaobo's progress. Xiaobo will continue to maintain its enthusiasm and strive to make every guest feel at home. I look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Featured Smart Deluxe Room (Double bed)
Stayed in Apr 2024
Travel with friends
3 review
Outstanding
Posted on May 7, 2024
Stayed for ten days. The front desk lady upgraded the room type for free. The room aunt was very active in making the room. The room was large and clean.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and trust in Xiaobo. Xiaobo will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home when staying at Xiaobo. We look forward to your visit again to review Xiaobo's progress and wish you a happy day!
YU-LING
Smart Deluxe Room (Double Bed)
Stayed in Mar 2024
Business travelers
4 review
Outstanding
Posted on Apr 19, 2024
The hotel is clean, the service is good, and the location is excellent. There are many delicious local dishes nearby, which is very suitable for business trips. It is also very close to Chimelong Zoo, and family activities that want to travel can also be arranged. I will continue to stay here next time I go on a business trip. ^^
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and trust in Xiaobo. Xiaobo will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home when staying at Xiaobo. We look forward to your visit again to review Xiaobo's progress and wish you a happy day!
oooolenji
Smart Deluxe Room (Double Bed)
Stayed in Sep 2023
Solo travelers
5 review
Outstanding
Posted on Sep 12, 2023
This is my second time staying at this hotel. Although it is far from the subway station, it is convenient to take a taxi. The lady at the front desk and the lady cleaning the floor were very polite. The check-in time was 2 pm. When I arrived at 1 pm, I immediately asked the housekeeping department to check the room, and I was able to go to the room and rest soon.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, Xiaobo is really touched. Xiaobo will continue to work hard and be ready for you to come back at any time. I wish you a happy mood every day!
Anonymous User
Smart Elegant Room (Double bed)
Stayed in Oct 2023
Solo travelers
2 review
Posted on Oct 17, 2023
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Hygiene: Poor experience
Service: Good
Environment: Not bad
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your choice and comments. Next we will focus on strengthening training. Customer satisfaction is our greatest pursuit. All staff are looking forward to your visit again!!!
Lvxingzhe0007
Smart Elegant Room (Double bed)
Stayed in Feb 2024
Family
232 review
Outstanding
Posted on Mar 2, 2024
I have stayed here several times and I feel very comfortable. There is free parking, good hotel services, clean rooms, comfortable beds, and many places to eat nearby. I will continue to patronize next time!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and trust in Xiaobo. Xiaobo will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home when staying at Xiaobo. We look forward to your visit again to review Xiaobo's progress and wish you a happy day!
Guest User
Smart Elegant Room (Double bed)
Stayed in Aug 2023
Couples
2 review
Outstanding
Posted on Aug 14, 2023
The environment is quite comfortable. I can see the Guangzhou Tower from a distance when I open the window. The room is very clean and happy.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your trust in Xiaobo! Thank you for your generous praise and strong recommendation! It is your most beautiful and warmest home in Xiaobo. Remember to come back often when you have time!
Wing Chung
Smart Elegant Room (Double bed)
Stayed in Jan 2024
Business travelers
4 review
Posted on Jan 25, 2024
On the evening of January 23, the weather was very cold. The temperature outside was about 3 degrees. When I returned to the hotel to take a shower, there was no hot water. The warm water was fine for washing my feet. If I washed my body, it would definitely be cold.
On the morning of the next day, January 24, I washed my hair with hot water, but no water came out from the hot water.
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for the bad experience you had. Due to the temporary failure of the hot water system, it could not operate normally. The hotel maintenance technician came to the store for emergency repairs as soon as possible. Because the shop where the accessories needed to be purchased was not open in the early morning, there was a lack of accessories, so the hot water supply could not be restored immediately. The repair was restored early the next morning. Due to the large capacity of the water tank, it takes a certain amount of time for the water temperature to rise. We are deeply sorry for the inconvenience caused to you. It is really inconvenient not to be able to take a hot bath in such cold weather. Please pay more attention to keeping warm and drink more ginger tea to prevent colds. Next, we will definitely increase the frequency of inspections and maintenance of facilities and equipment. Customer satisfaction is our greatest pursuit. We value the feelings of every customer who comes to the store. All employees look forward to your visit again! ! !
Anonymous User
Smart Elegant Room (Double bed)
Stayed in Jun 2023
Other
5 review
Outstanding
Posted on Jun 18, 2023
The environment and hygiene are very good. The hotel arranged a non-smoking room according to the choice. The room is also designed with smart home, which is very convenient to use. Very considerate, and also sent snacks.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given Xiaobo a great encouragement and is also the driving force for Xiaobo's progress. Xiaobo will continue to maintain its enthusiasm and strive to make every guest feel at home. I look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
嚓嚓嚓
Smart Deluxe Room (Double Bed)
Stayed in Nov 2023
Business travelers
17 review
Amazing
Posted on Dec 1, 2023
There is a foot bath and massage shop on the 2nd and 3rd floors of the hotel. Although the elevator smells a bit smoky, luckily the room smells OK. The tea bags and biscuits provided in the room are good! The location is good. You can reach the shopping mall in 3 minutes' walk. The nearby Runxin Milk Dessert Shop is also delicious.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder to create a five-star standard. We look forward to your next trip, and we can create more perfect service for you.
Guest User
Smart Elegant Room (Double bed)
Stayed in Aug 2024
Business travelers
2 review
Outstanding
Posted on Aug 8, 2024
Nice environment and great experience!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your high praise. Your satisfaction is the greatest encouragement to Xiaobo. I am honored that Xiaobo's service has received such high praise from you. Xiaobo will continue to maintain this enthusiasm and sincerely serve our guests! Looking forward to your visit again!
Guest User
Smart Deluxe Room (Double Bed)
Stayed in Nov 2023
Business travelers
9 review
Outstanding
Posted on Nov 26, 2023
I booked this place for an exam. The front desk service was good and the cleaning lady was also very enthusiastic. Because I had an exam the next afternoon and needed to rest at noon, the front desk allowed me to check out late. I was very satisfied. The accommodation environment was also very good.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and trust in Xiaobo. Xiaobo will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home when staying at Xiaobo. We look forward to your visit again to review Xiaobo's progress and wish you a happy day!