Echarm Hotel(Guangzhou Sunac Resort Longzhu Road)

Echarm Hotel(Guangzhou Sunac Resort Longzhu Road) Reviews

Echarm Hotel(Guangzhou Sunac Resort Longzhu Road)

No.21 Longzhu Road, Huadu District, Guangzhou, Guangdong, ChinaView Hotel Details
Echarm Hotel(Guangzhou Sunac Resort Longzhu Road)
Echarm Hotel(Guangzhou Sunac Resort Longzhu Road)Echarm Hotel(Guangzhou Sunac Resort Longzhu Road)Echarm Hotel(Guangzhou Sunac Resort Longzhu Road)
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Echarm Hotel(Guangzhou Sunac Resort Longzhu Road) Guest Reviews

4.8/5
Excellent
750 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(750)
Positive reviews(740)
Reviews with photos/video(95)
Classy environment(65)
Friendly front desk staff(53)
Delicious breakfast(36)
Convenient parking(32)
Stayed multiple times(7)
Tasty coffee(6)
Close to amusement park(5)
Perfect for honeymoons(2)
Negative reviews(10)
Roberta Chan
Deluxe Family Room
Stayed in Dec 2023
Family
9 review
3.0/5
Posted on Jan 6, 2024
We stayed in the family room, very big and spacious. There are three tv projectors and two bathrooms. Excellent room. However the location is quite inconvenient and definitely not close to the Guangzhou centre. It took us 1.5 hours by taxi to go to city center of Guangzhou. But frankly this hotel Is close to the indoor ski place that's why we picked it. For ski families this hotel is a perfect and good choice.
Response from Property: Hello dear guests! Thank you very much for choosing to stay at our Yishang Hotel (Huadu Longzhu Road Branch) ~ and sharing your stay experience! I am very sorry that this stay has brought you a bad experience, thank you for your valuable opinions! Guests who encounter relevant problems during their stay can report it to the front desk in time. The hotel is on duty 24 hours a day. We will try our best to help you solve the problem as soon as possible. We hope that you can feel our progress and improvement when you check in next time ~ Hotel Free parking is provided. Our hotel is located at the intersection of Yingbin Avenue and Shuguang Avenue in the center of Huadu, with convenient transportation. It is only a 5-minute drive from Huadu Square Station of Metro Line 9. It is surrounded by large-scale shopping malls such as Junyi Wanbang, RT-Mart, Laiyoulai, and Guangbai Department Store. The shopping center is very convenient for eating, drinking and having fun~ Looking forward to your next visit!
heiney
Standard Queen Room
Stayed in Sep 2023
Business travelers
32 review
4.0/5
Very Good
Posted on Nov 9, 2023
Nice location and very close to our factory . Breakfast is okay and there is a lot of choice .
Guest User
Standard Queen Room
Stayed in Aug 2023
Friends
31 review
5.0/5
Outstanding
Posted on Aug 22, 2023
设施:OK 环境:OK 服务:OK
Guest User
Deluxe Family Room
Stayed in Aug 2024
Friends
13 review
5.0/5
Outstanding
Posted on Aug 18, 2024
10 points for a good hotel. There is a mahjong table in the room and two toilets. ** can also be delivered directly to the door of the room. The front desk teller service is good. 10 points for recommendation
Original TextTranslated by Google
Response from Property: Thank you for choosing our Yishang Hotel (Huadu Square Sunac Cultural Tourism City Branch)~ We are honored to serve you! The hotel has prepared a variety of room types with different layouts for different guests to choose from. The whole hotel is covered by WIFI, 24-hour hot water, and free parking spaces are provided~ It is a quality choice for your business travel, travel and leisure! I hope that our sincere service can bring you a more comfortable experience. All the staff of the hotel sincerely look forward to your visit again!
Guest User
Delight Double Bed Room (Coconut Fiber Mattress, Comfortable Chaise Longue)
Stayed in Jul 2024
Other
1 review
5.0/5
Outstanding
Posted on Jul 10, 2024
The overall service of the hotel is very good, the attitude of the front desk staff is very enthusiastic, the service is very good, the room is very clean, parking is very convenient, transportation around is convenient, the price is very favorable, it is only a dozen minutes' drive to Sunac, the children like it very much, and it is very close to the North Station!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at our Yishang Hotel (Guangzhou Huadu Square Sunac Cultural Tourism City) ~ and share your stay experience! Guests can report related problems during their stay to the front desk in time. The hotel is on duty 24 hours a day. We will help you solve the problem as soon as possible. The hotel is located at No. 21 Longzhu Road, the center of Huadu, with convenient transportation. Our hotel is only a 15-minute drive from Sunac Park ~ Metro Line 9 Huadu Square Station is only a 5-minute drive away. There are large shopping malls such as Junyi Wanbang, RT-Mart, Laiyoulai, and Guangbai Department Store around! Our branch is committed to providing you with a cordial and thoughtful stay experience, and sincerely look forward to your visit again~
Guest User
Delight Double Bed Room (Coconut Fiber Mattress, Comfortable Chaise Longue)
Stayed in Jul 2024
Family
6 review
5.0/5
Outstanding
Posted on Jul 4, 2024
The room is very comfortable and spacious, the hotel staff has a good service attitude, high cost performance, worth recommending
Original TextTranslated by Google
Response from Property: Thank you for choosing our Yishang Hotel (Huadu Square Sunac Cultural Tourism City Branch)~ We are honored to serve you! The hotel has prepared a variety of room types with different layouts for different guests to choose from. The whole hotel is covered by WIFI, 24-hour hot water, and free parking spaces are provided~ It is a quality choice for your business travel, travel and leisure! I hope that our sincere service can bring you a more comfortable experience. All the staff of the hotel sincerely look forward to your visit again!
Guest User
Delight Double Bed Room (Coconut Fiber Mattress, Comfortable Chaise Longue)
Stayed in Jul 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Aug 4, 2024
Good environment, easy location, clean room, good breakfast, worth recommending
Original TextTranslated by Google
Response from Property: Thank you for choosing our Yishang Hotel (Huadu Square Sunac Cultural Tourism City Branch)~ We are honored to serve you! The hotel has prepared a variety of room types with different layouts for different guests to choose from. The whole hotel is covered by WIFI, 24-hour hot water, and free parking spaces are provided~ It is a quality choice for your business travel, travel and leisure! I hope that our sincere service can bring you a more comfortable experience. All the staff of the hotel sincerely look forward to your visit again!
Guest User
Standard Queen Room
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 29, 2024
It's good. The service of the ladies at the front desk is also very good. They are very patient and handle things in a timely manner. If you need any advice, just contact the front desk directly.
Original TextTranslated by Google
Response from Property: Thank you for choosing our Yishang Hotel (Huadu Square Sunac Cultural Tourism City Branch)~ We are honored to serve you! The hotel has prepared a variety of room types with different layouts for different guests to choose from. The whole hotel is covered by WIFI, 24-hour hot water, and free parking spaces are provided~ It is a quality choice for your business travel, travel and leisure! I hope that our sincere service can bring you a more comfortable experience. All the staff of the hotel sincerely look forward to your visit again!
Anonymous User
Delight Double Bed Room (Coconut Fiber Mattress, Comfortable Chaise Longue)
Stayed in Jun 2024
Couples
43 review
3.7/5
Posted on Jun 21, 2024
The room facilities were okay, but the faucet at the washbasin was too noisy. I forgot to put toilet paper in the toilet, so I ran out of paper towels and had to find someone to deliver them. The male waiter at the front desk was not concentrating on his work and had no time to record the parking for me. He asked me to drive to the intersection and drove directly for me. I waited for a long time and there was no response to the horn. Then I still had to get out of the car to ask him to let me go.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to share your experience at the hotel. We apologize for the problems you encountered during your stay. We have also communicated with the relevant departments and thoroughly investigated the incident. The hotel will conduct retraining and ensure that similar problems will not occur again. We will continue to work hard to improve every detail and look forward to your next visit
Anonymous User
Delight Double Bed Room (Coconut Fiber Mattress, Comfortable Chaise Longue)
Stayed in Jun 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Jun 16, 2024
The hotel is conveniently located and the service is very good. It is very welcoming and clean. It is close to the city, with convenient parking and access. It is very comfortable overall and suitable for summer vacation. It is also close to Sunac Land and Guangzhou North Station.
Original TextTranslated by Google
Response from Property: Thank you for choosing our Yishang Hotel (Guangzhou Huadu Square Sunac Cultural Tourism City Branch)~ We are honored to serve you! The hotel has prepared a variety of room types with different layouts for different guests to choose from. The whole hotel is covered by WIFI, 24-hour hot water, and free parking spaces are provided~ It is a quality choice for your business travel, travel and leisure! I hope that our sincere service can bring you a more comfortable experience. All the staff of the hotel sincerely look forward to your visit again!
Guest User
Deluxe 2-bed Room
Stayed in Jun 2024
Friends
18 review
4.0/5
Very Good
Posted on Aug 13, 2024
The room was clean and tidy, but there were many fruits falling in the parking lot. The room was clean and tidy overall, which was a good experience. The hotel room was clean and hygienic, and it was comfortable to live in. In general, the overall room quality was good, but the problem of fruits in the parking lot deserves improvement. The hotel can pay attention to this and make the accommodation experience more perfect.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for staying with us and taking the time to share your experience with us. We are sorry for giving you a bad experience during your stay. The hotel is constantly developing and the facilities you see will continue to improve. At the same time, we will strengthen the management of the hotel parking lot and strive to bring you better service. Please believe that we want to do more for our guests. Yishang Hotel welcomes you to stay again!
Guest User
Delight Double Bed Room (Coconut Fiber Mattress, Comfortable Chaise Longue)
Stayed in May 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 25, 2024
I recently stayed in a very comfortable hotel, suitable for couples. There is free coffee in the lobby, the room is clean and tidy, and the service is also very good. If you are traveling around, I recommend this hotel [Rose]
Original TextTranslated by Google
Response from Property: Thank you for choosing our Yishang Hotel (Guangzhou Huadu Square Sunac Cultural Tourism City Branch)~ We are honored to serve you! The hotel has prepared a variety of room types with different layouts for different guests to choose from. The whole hotel is covered by WIFI, 24-hour hot water, and free parking spaces are provided~ It is a quality choice for your business travel, travel and leisure! I hope that our sincere service can bring you a more comfortable experience. All the staff of the hotel sincerely look forward to your visit again!
Guest User
Delightful Twin Room (Coconut Blended Mattress + Business Desk)
Stayed in May 2024
Business travelers
2 review
2.2/5
Posted on May 19, 2024
The room was dimly lit, the TV didn't project, the internet was unstable and disconnected every 3-2 minutes. I don't know if there were mosquitoes in the room or something, but I got bitten all over. Netizens, please be careful.
Original TextTranslated by Google
Guest User
Standard Double Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 22, 2024
Except for the problem with the TV signal in the room at the beginning, which was finally repaired, everything else was fine and clean. There will be room service in the afternoon of the next day to ask if any refills are needed.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for choosing us and for your support and love for the hotel. How satisfied are you with the hotel facilities and services? The motivation of all hotel staff to make every guest feel at home is the ultimate goal of our service mark. The hotel rooms are warmly decorated and equipped with free high-speed WIFI, making them the best choice for your travels. It is our honor to serve you, and all the hotel staff look forward to your next visit!
ywee16
Standard Queen Room
Stayed in Mar 2024
Friends
4 review
5.0/5
Outstanding
Posted on Mar 15, 2024
The front desk and environment are very good There is tea and coffee in the lobby It’s also very convenient to store luggage Only guests in the lobby often smoke indoors Influence those who are waiting beside us Need to put up slogans and promote more
Original TextTranslated by Google
Response from Property: Thank you for choosing our Yishang Hotel (Guangzhou North Railway Station Cultural Tourism City Branch) ~ We are extremely honored to serve you! The hotel has prepared a variety of room types with different layouts for different guests to choose from. The hotel has WIFI coverage, 24-hour hot water, and free parking spaces. It is a quality choice for your business travel, tourism and leisure! We hope that our sincere service can bring you a more pleasant experience. All the hotel staff sincerely look forward to your visit again!