Vienna Hotel Guangzhou Baiyun International Airport Reviews
Vienna Hotel Guangzhou Baiyun International Airport
No. 189 Helong 6th Road, Renhe Town, Guangzhou, ChinaView Hotel Details
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Vienna Hotel Guangzhou Baiyun International Airport Guest Reviews
4.6/5
Great
902 review
Verified reviewsLocation4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All Reviews(902)
Positive reviews(864)
Reviews with photos/video(84)
Easy to get around(166)
Convenient location(132)
Offers pick-up/drop-offs(73)
Close to airport(73)
Friendly front desk staff(68)
Delicious breakfast(32)
Perfect for business trips(17)
Stayed multiple times(10)
Negative reviews(38)
RashidMd Harun or
Superior Room (Double bed)
Stayed in Apr 2024
Business travelers
6 review
Posted on Apr 20, 2024
They don't know English it's problem for foreigner.and also their behavior is not good.
Response from Property: Dear guests: Thank you for staying at the Vienna Hotel, we are very sorry for the disappointment of this stay, we apologize for this, we will strengthen the training of the service quality of the front desk staff for the problems you mentioned, and actively rectify them, we hope to provide you with a satisfactory experience when you stay in the next place, and hope that our hotel will become your first choice in Renhe.
Kiah In
Superior Room (Double bed)
Stayed in Apr 2024
Solo travelers
5 review
Posted on Apr 16, 2024
Breakfast was good with rice porridge, hard boiled eggs, juice , soy bean milk. & noodles
Response from Property: Dear, thank you very much for choosing Guangzhou Airport Renhe Subway Station Store and taking the time out of your busy schedule to comment on our store. Your satisfaction is our pursuit. If you are satisfied next time, please give us a 5-point praise. We look forward to your visit again and wish you a happy life!
YEOW LEONG
Superior Room (Double bed)
Stayed in Mar 2024
Solo travelers
5 review
Posted on Mar 20, 2024
near train station and baiyun international airport. many foods stalls around the area.
Response from Property: Dear guest, thank you for taking the precious time out of your busy schedule to leave a review for our hotel. We are deeply sorry for your experience during your stay at the hotel. The issues you reported have been forwarded to the relevant departments and rectified. If you come here next time, I hope you can book this hotel again and give us a chance to improve. We look forward to visiting again.
SHAHEEN QURESHI
Standard Single Room
Stayed in Oct 2023
Business travelers
1 review
Outstanding
Posted on Nov 6, 2023
Really it was good enough all the way.
Guest User
Superior 2-bed Room
Stayed in Apr 2024
Business travelers
4 review
Posted on Apr 22, 2024
a bit rundown but service was good need to up keep the room.
Response from Property: Dear guests, thank you for taking the time out of your busy schedule to review our hotel, and we regret your experience with the hotel. Regarding the problems you feedback, it has been fed back to the relevant departments and rectified. If you come here next time, I hope to book our hotel again and give us a chance to make a difference, and we look forward to coming back again
Edrian
Superior Room (Double bed)
Stayed in Apr 2024
Business travelers
10 review
Very Good
Posted on Apr 19, 2024
good enough for the price, but not the best you can find.
Response from Property: Dear guests, thank you for taking the time out of your busy schedule to review our hotel, and we regret your experience with the hotel. Regarding the problems you feedback, it has been fed back to the relevant departments and rectified. If you come here next time, I hope to book our hotel again and give us a chance to make a difference, and we look forward to coming back again
Guest User
Superior Room (Double bed)
Stayed in Nov 2023
Business travelers
2 review
Very Good
Posted on Nov 18, 2023
I had a no smoking room but it smelt of smoke and there was a ashtray in the room. People smoked in the lobby too. It is a cheap business hotel so I did expect it and the smell wasn't so bad. The rooms are nice, the beds comfortable and the location great with a free courtesy bus service to the airport. I would stay again.
Response from Property: Dear distinguished guest, thank you for taking the precious time out of your busy schedule to leave a review for our hotel. Your satisfaction is our pursuit. The hotel provides airport drop-off service, starting at 5 am. If necessary, make an appointment with the front desk in advance. The hotel is located at Exit C1 of Guangzhou Metro Line 3 and is a 15-minute drive from Guangzhou Baiyun International Airport. There are commercial streets nearby and the transportation is very convenient. Finally, thank you again for your review. We look forward to your next visit and provide you with more satisfactory services. I wish you a happy life!
n r m h
Deluxe Queen Room
Stayed in Apr 2024
Business travelers
3 review
Very Good
Posted on May 4, 2024
The hotel near the airport very convenient
Response from Property: Dear, thank you very much for choosing Guangzhou Airport and Subway Station store, and taking time out of your busy schedule to review our store, your satisfaction is our pursuit, please give us 5 points of praise next time, looking forward to your visit again, I wish you a happy life!
Guest User
Superior Room (Double bed)
Stayed in Sep 2022
Business travelers
5 review
Outstanding
Posted on Sep 14, 2022
Perfect location. Metro station at just 10 steps away. Very helpful reception people. Very good room. No disturbance. So many food options at just walking distance. Perfect location for airport. Just one station in between. 10 minutes by taxi to airport. I have fixed this hotel whenever I go to Guangzhou.
Response from Property: Dear guest, thank you for taking the time out of your busy schedule to comment on our hotel. Your satisfaction is our pursuit. The hotel has a drop-off service starting at 5:00 in the morning. If necessary, make an appointment with the front desk in advance. The hotel is located at the Renhe C1 Exit of Guangzhou Metro Line 3, a 15-minute drive from Guangzhou Baiyun International Airport. There are commercial streets nearby, and the transportation is very convenient. Finally, thank you again for your review. We look forward to your next visit and provide you with more satisfactory service. I wish you a happy life!
kabilan
Deluxe Queen Room
Stayed in Feb 2023
Business travelers
2 review
Very Good
Posted on Feb 27, 2023
It's is very close to airport. Nothing around. They will give packed breakfast while you check-in. Only for night stay near airport this is good option.
Response from Property: Dear dear, thank you very much for choosing Guangzhou Airport Renhe Subway Station Store, and taking time out of your busy schedule to comment on our store. Your satisfaction is our pursuit. Please give us a 5-point praise next time if you are satisfied. I look forward to seeing you Come again, I wish you a happy life!
Safe
Standard Single Room
Stayed in Jan 2023
Friends
26 review
Outstanding
Posted on Jan 14, 2023
The hotel location is really convenient, the hotel room was super clean and the staff was very friendly. Definitely coming back soon!!😊😊
Response from Property: Dear guest, thank you for taking the time out of your busy schedule to comment on our hotel. Your satisfaction is our pursuit. The hotel has a drop-off service starting at 5:00 in the morning. If necessary, make an appointment with the front desk in advance. The hotel is located at the Renhe C1 Exit of Guangzhou Metro Line 3, a 15-minute drive from Guangzhou Baiyun International Airport. There are commercial streets nearby, and the transportation is very convenient. Finally, thank you again for your review. We look forward to your next visit and provide you with more satisfactory service. I wish you a happy life!
Guest User
Superior 2-bed Room
Stayed in Dec 2023
Couples
39 review
Amazing
Posted on Jan 3, 2024
Very good and comfortable
Ana Decrepito
Business 2-bed Room
Stayed in Aug 2023
Business travelers
9 review
Outstanding
Posted on Aug 17, 2023
GREAT LOCATION AND VERY ACCOMODATING
Response from Property: Dear distinguished guest, thank you for taking the precious time out of your busy schedule to leave a review for our hotel. Your satisfaction is our pursuit. The hotel provides airport drop-off service, starting at 5 am. If necessary, make an appointment with the front desk in advance. The hotel is located at Exit C1 of Guangzhou Metro Line 3 and is a 15-minute drive from Guangzhou Baiyun International Airport. There are commercial streets nearby and the transportation is very convenient. Finally, thank you again for your review. We look forward to your next visit and provide you with more satisfactory services. I wish you a happy life!
Pemika
Superior Room (Double bed)
Stayed in Feb 2023
Solo travelers
2 review
Very Good
Posted on Feb 16, 2023
The location is very convenient near to the airport, room is clean
Guest User
Superior 2-bed Room
Stayed in Mar 2023
Friends
14 review
Great
Posted on Mar 4, 2023
This hotel near to airport,strategic location for transit.
Response from Property: Dear guest, thank you for taking the time out of your busy schedule to comment on our hotel. Your satisfaction is our pursuit. The hotel has a drop-off service starting at 5:00 in the morning. If necessary, make an appointment with the front desk in advance. The hotel is located at the Renhe C1 Exit of Guangzhou Metro Line 3, a 15-minute drive from Guangzhou Baiyun International Airport. There are commercial streets nearby, and the transportation is very convenient. Finally, thank you again for your review. We look forward to your next visit and provide you with more satisfactory service. I wish you a happy life!