No.750 Hebin North Road, Conghua District, Guangzhou (Qianxin Luxury Hotel), Conghua District, Guangzhou, Guangdong, ChinaView Hotel Details
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QIANXIN LUXURY HOTEL Guest Reviews
4.7/5
Outstanding
1116 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1116)
Positive reviews(1086)
Reviews with photos/video(183)
Classy environment(132)
Delicious breakfast(71)
Convenient parking(66)
Friendly front desk staff(58)
Loved the view(56)
Stayed multiple times(14)
Nice bathtub(14)
Negative reviews(30)
Guest User
Deluxe 2-bed Room
Stayed in Aug 2024
Family
15 review
5.0/5
Outstanding
Posted on Sep 1, 2024
The room is very clean and new, with a reasonable layout. The whole room is bright and comfortable. I like the location of the window sill the most. The scenery is beautiful. There are two small sofas and a small table, so you can relax. The bedding is comfortable. The bathroom has a bathtub and a shower room. The children have a good time. I'm happy. There is a swimming pool on the 17th floor. The group purchase meal at the restaurant on the first floor of the hotel is very cost-effective. There are also teas. The hotel breakfast also has many varieties and tastes good. There is Conghua Children's Park next to the hotel, where there is a small train and a carousel for free. Overall, I am very satisfied. ! Looking forward to coming back next winter!
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6/13
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at Qianxin Supreme Hotel. It is a great honor for you to like the hotel. With sincere service and enthusiastic smiles, we always welcome you with warm and considerate hospitality. We are willing to create a warm and comfortable stay atmosphere for you. Your support is the driving force for our progress. We will continue to work hard to serve all guests. We will bring you a better service experience and look forward to your visit again. I wish you a happy life!
Anonymous User
Deluxe Queen Room
Stayed in Jul 2024
Business travelers
7 review
2.5/5
Posted on Aug 23, 2024
The quilt and linen in the room were very ordinary and not very comfortable to sleep on. Overall it's just average, nothing outstanding. The service of the girl at the front desk is just so-so and numb.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at Qianxin Supreme Hotel. We apologize for not being able to give you a satisfactory stay experience. We take the situation you mentioned very seriously and will provide feedback to relevant departments for rectification and improvement. We hope you can feel our sincerity and give us a chance to make amends. We sincerely look forward to your visit again and wish you a happy life!
Anonymous User
Deluxe Queen Room
Stayed in Jun 2024
Solo travelers
3 review
2.6/5
Posted on Jun 13, 2024
1. My legs and arms were very itchy when I was sleeping. I woke up several times during this period. This was not the case in other hotels. I don’t know if it was because it was very unclean or because there were insect bites.
2. The bath water is hot and cold, making it impossible to take a good bath. This has been the case for two consecutive nights.
3. The sound insulation is very average. Someone passing by in the corridor outside can be heard clearly.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at Qianxin Supreme Hotel. We are deeply sorry for not being able to give you a satisfactory stay experience. We have always attached great importance to hygiene issues and strictly carry out cleaning and sanitation and disinfection work in accordance with high standards. Regarding the bug problem you mentioned, we have immediately checked all rooms after receiving your review, and no bug problem was found. It may be It is discomfort caused by skin sensitivity caused by weather. Regarding the hot water issue mentioned, we will definitely check it carefully and improve it. There have been many positive comments about the sound insulation effect of our hotel. If you have any questions during your stay, you can contact the staff for coordination, and we will definitely take immediate measures to improve it. We will definitely continue to improve the hotel's facilities and equipment in the future and strive to enhance each guest's stay experience. At the same time, we sincerely look forward to your visit again and giving us a chance to improve. I wish you a happy life!
Dongfangzhizhu
Deluxe 2-bed Room
Stayed in May 2023
Travel with friends
34 review
5.0/5
Outstanding
Posted on Jun 9, 2023
The room is tidy, no smell, very clean, well-equipped, with bathtub facilities. Breakfast options are plentiful. Plenty of parking spaces in front of the hotel, but noisy dog-releasers at night.
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6/8
Response from Property: Hello, dear guests! Thank you very much for choosing to stay in our hotel. Your satisfaction is our best affirmation and encouragement. We sincerely look forward to your coming again!
Philyang21
Parent-child Administrative 2-bed Room
Stayed in Nov 2023
Family
12 review
1.0/5
Posted on Nov 19, 2023
The parent-child room booked by two adults and two small guests only contained two bottles of water. I was embarrassed to charge for extra bottles of water. The attitude at the front desk was extremely bad. They were tougher than me. I have to go to Conghua once or twice a week. I stayed there before and after. I've been to your hotel so many times, but I haven't tried anything like this yet. What's wrong? Now that business is good, we don’t need regular customers anymore? Okay~ Then we’ll never see you again!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at our hotel. We are very sorry that we could not give you a satisfactory stay experience. Normally, hotel rooms come with 2 bottles of free mineral water as standard. We are sorry that the staff could not explain this to you clearly. In the future, we will definitely strengthen staff training and strive to improve guests' stay experience. We sincerely look forward to your visit again!
Anonymous User
Deluxe Queen Room
Stayed in Oct 2023
Solo travelers
2 review
2.5/5
Posted on Oct 2, 2023
In the past, we were arranged to stay on the 15th floor or above. Now it is not directly on the lower floor. It is not convenient to enter and exit. You have to report your license plate to the front desk every time.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for choosing to stay in our hotel. The highest hotel rooms are on the 15th floor. If you have floor requirements, please inform the front desk staff before check-in and we will try our best to arrange it. Free parking is available for hotel guests. When leaving the hotel, you need to enter your license plate into the parking system to enjoy free parking. Your satisfaction is the best affirmation and motivation for us. We sincerely look forward to your visit again!
Queenie
Deluxe Queen Room
Stayed in Mar 2023
Family
29 review
4.0/5
Very Good
Posted on May 13, 2023
Simple and leisurely weekend trip in person, next to the shop is Conghua Children's Park, which is super convenient for children to relax. Burn fireworks at the embankment at night 🎆
The restaurant is equipped with a bathtub, and children also love bubble baths
But the room is too small, a little bigger would be perfect. The breakfast here is rich, the taste of Cantonese, worth it! The second is not to go to the hot spring ♨️ and it is very close! !
Original TextTranslated by Google
Response from Property: Hello, dear guests! Thank you very much for choosing to stay in our hotel. The room you booked covers an area of about 35 square meters, which is the size of a standard room. The hotel also has other room types with larger rooms to choose from. Your satisfaction is our best Good affirmation and encouragement, sincerely look forward to your coming again!
Guest User
Deluxe Queen Room
Stayed in Mar 2023
Family
2 review
5.0/5
Outstanding
Posted on Mar 14, 2023
The hotel is clean and comfortable. There is a children's park next to it. The location is convenient. There are many restaurants on the first floor. I ate at the hotel for two days. I ate seafood at noon on the first day of my stay. The prawns were very big. I had tea in the evening and the shrimp dumplings were delicious , I ate seafood again at noon the next day... quite satisfied. The equipment is new, and the complimentary sauna is also good👍.
Original TextTranslated by Google
Response from Property: Hello, dear guests! Thank you very much for choosing to stay in our hotel and for your praise! Your satisfaction is our best affirmation and encouragement, sincerely look forward to your coming again!