Guangzhou Ramada Encore Hotel (Jiangnanxi Subway Station R&F Haizhu City Branch)

Guangzhou Ramada Encore Hotel (Jiangnanxi Subway Station R&F Haizhu City Branch) Reviews

Guangzhou Ramada Encore Hotel (Jiangnanxi Subway Station R&F Haizhu City Branch)

No.111-113, Jiangnan West Road, Haizhu District, Guangzhou, Guangdong, ChinaView Hotel Details
Guangzhou Ramada Encore Hotel (Jiangnanxi Subway Station R&F Haizhu City Branch)
Guangzhou Ramada Encore Hotel (Jiangnanxi Subway Station R&F Haizhu City Branch)Guangzhou Ramada Encore Hotel (Jiangnanxi Subway Station R&F Haizhu City Branch)Guangzhou Ramada Encore Hotel (Jiangnanxi Subway Station R&F Haizhu City Branch)
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Guangzhou Ramada Encore Hotel (Jiangnanxi Subway Station R&F Haizhu City Branch) Guest Reviews

4.4/5
2254 review
Verified reviews
Location4.4
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(2254)
Positive reviews(2131)
Reviews with photos/video(252)
Friendly front desk staff(237)
Easy to get around(140)
Many dining options(130)
Convenient for shopping(63)
Well designed(34)
Close to metro(30)
Negative reviews(123)
Anonymous User
Anke Business Twin Room
Stayed in Jul 2024
Solo travelers
7 review
3.2/5
Posted on Jul 16, 2024
There were cockroaches in the room! I killed one at the toilet and later I found another one near the TV ! There was also other small flies in the room .
6/8
Response from Property: Dear, seeing your review, we are very sad that we could not give the guest officer a satisfactory stay, which is our biggest regret. We look forward to your visit again, will definitely give you a better and more satisfactory stay experience, will let you feel our sincerity, and will also let you see that we are constantly working hard to improve. We will always welcome every guest with better service, and finally wish you a happy life, thank you for your sincere evaluation, and sincerely hope that you can stay again to feel our progress.
waynechan5522
Guestroom (2 beds)
Stayed in Jan 2024
Family
7 review
3.7/5
Posted on Apr 27, 2024
Convenience location with shops and mall nearby. Some shops open until late too. Like the coffee and soya machine in lobby very much. Staff is polite and helpful. However, the bathroom floor looks not too clean and with a bit bad smell.
Response from Property: Dear, seeing your comments, we are very sad that we have not been able to give you a satisfactory experience, which is our biggest regret. We look forward to your visit again, will give you a better and more satisfactory stay experience, will make you feel our sincerity, and will also let you see that we are constantly working hard to improve. We will always greet every guest with better service, and finally wish you a happy life, thank you for your sincere evaluation, and sincerely hope that you can stay again to feel our progress!
seanhsl
Anke Business Twin Room
Stayed in Jan 2024
Couples
17 review
3.2/5
Posted on Feb 2, 2024
Huge room and huge beds... but floor was dirty. Looked like it wasnt cleaned well. Looked for hotel slippers when we got into our room but could not find it. Called the counter downstairs, and the hotel staff was being rude. He thought that we could not find the slippers. The house keeping must have forgot about it. They did not even check the room b4 giving it to customers. At least the check out time was 2pm. Making our trip comfortable.
Response from Property: Dear, seeing your comments, we are very sad that we have not been able to give you a satisfactory experience, which is our biggest regret. We look forward to your visit again, we will definitely give you a better and more satisfactory experience, will make you feel our sincerity, and will also let you see that we are constantly working hard to make progress. We will always greet every guest with better service, and finally wish you a happy life, thank you for your sincere evaluation, and sincerely hope that you can stay again to feel our progress.
Kevxia
Guestroom (2 beds)
Stayed in Jul 2024
Family
1 review
3.0/5
Posted on Jul 31, 2024
It's a twenty something floor business building that the hotel only rented floor 6-9 as the hotel. I booked 2 non smoking rooms. The front desk told me that all non smoking room were occupied while checking in! Unbelievable. It seems that Trip.com didn't have control of it. I got to the room, it stinks! I had to call room services to treat it. There was no bell services when I was checking out. A girl came with the cart that she looks so weak that I was afraid that she may get injurer by lifting my heavy luggage. Overall, the hotel is located in the great location but everything else were bad. I will not going back there.
Response from Property: Dear, seeing your review, we are very sad that we could not give the guest officer a satisfactory stay, which is our biggest regret. We look forward to your visit again, will definitely give you a better and more satisfactory stay experience, will let you feel our sincerity, and will also let you see that we are constantly working hard to improve. We will always welcome every guest with better service, and finally wish you a happy life, thank you for your sincere evaluation, and sincerely hope that you can stay again to feel our progress.
Guest User
Anke Business Double Bed Room
Stayed in Apr 2024
Business travelers
1 review
3.7/5
Posted on Apr 24, 2024
I asked for western breakfast they told have I paid For 3 days but I couldn’t find anything for eating without eggs and apple All staff are can not talk English without Chinese They wanna help but by translation not enough communication
Response from Property: Dear, seeing your comments, we are very sad that we have not been able to give you a satisfactory experience, which is our biggest regret. We look forward to your visit again, will give you a better and more satisfactory stay experience, will make you feel our sincerity, and will also let you see that we are constantly working hard to improve. We will always greet every guest with better service, and finally wish you a happy life, thank you for your sincere evaluation, and sincerely hope that you can stay again to feel our progress!
Guest User
Anke Business Twin Room
Stayed in May 2024
Family
1 review
4.2/5
Very Good
Posted on May 27, 2024
Convenient location. Although did not enjoy the facilities, overall experience is good.
Response from Property: Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home when staying at Encore. We look forward to your visit again to review our progress and wish you a happy day!
Nina89
Guestroom (2 beds)
Stayed in Apr 2024
Family
5 review
5.0/5
Outstanding
Posted on Apr 8, 2024
Everything is fine for that money. Only if you're not a fan of Chinese food, you'll be in trouble because they don't have a western program. Only Chinese food. The good thing is that across the street there is a mall where there is a western market and you can get something to eat there.
Response from Property: Thank you for staying at Ramada Encore Gangnam. We are honored to receive your encouragement. As a young brand under Wyndham Hotel Group, we have always adhered to the group's brand philosophy and provided high-quality service to our guests. Our hotel room facilities are novel, the environment is elegant and clean, the service staff is professional and caring, and actively creates a home-like atmosphere for guests. We sincerely look forward to your arrival again and wish you a happy life!
Zhenxidaluye
Anke Superior Double Bed Room
Stayed in May 2023
Travel with friends
4 review
5.0/5
Outstanding
Posted on May 12, 2023
This time is our 3rd time to leave The hotel still feel good But lobby the coffee machine is terrible
Response from Property: Hello, dear customer! Thank you very much for your support to our hotel. We always believe that a good word of mouth must be recommended from the most sincere satisfaction of the guests. At the same time, we are honored to provide you with the best service. You are very welcome to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your next stay!
Joeymama
Guestroom (2 beds)
Stayed in Apr 2023
Family
7 review
2.7/5
Posted on Apr 23, 2023
The hotel is not near the train station, room size is ok but with lot of dust. There is marks on the towel and shower holder is broken, guess they not bother to fix it. There is free soy milk and coffee right next to the check in counter which is tasty. Many restaurants and shop near by. I won't book this hotel again. Not up to standard for usd130.
Response from Property: Dear, seeing your review, we are very sad that we could not give the guest officer a satisfactory stay, which is our biggest regret. We look forward to your visit again, will definitely give you a better and more satisfactory stay experience, will let you feel our sincerity, and will also let you see that we are constantly working hard to improve. We will always welcome every guest with better service, and finally wish you a happy life, thank you for your sincere evaluation, and sincerely hope that you can stay again to feel our progress.
Guest User
Guestroom (2 beds)
Stayed in Oct 2023
Family
7 review
5.0/5
Outstanding
Posted on Oct 14, 2023
Great location close to food and shopping. Easy transport options, hotel clean and tidy.
junrong oh
Anke Business Twin Room
Stayed in Apr 2023
Business travelers
8 review
3.5/5
Posted on Jul 13, 2023
Location is quite far from the nearby subway station and the design of the hotel is not really good
Guest User
Guestroom (2 beds)
Stayed in Mar 2023
Family
2 review
3.5/5
Posted on Mar 20, 2023
I booked a family room with two double beds for three adults. However, to our disappointment that it was only good for people of the same sex because of its too open design. There was no separate bathroom. The partitions for the shower compartment and the toilet compartment were all made of transparent glasses which allow no privacy. Besides, there was no changing space in the compact open bathroom and you have to walk naked to access the towels in a shelf and get dressed outside the "bathroom" - embarrassed.
Wing Chun
Standard Room (Queen Bed)
Stayed in Mar 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 21, 2023
Clean and safe room, nice front-desk staff.
Response from Property: Hello, dear guest! Thank you for staying at Ramada Encore Jiangnan West. We are honored to receive your full score and encouragement. As a young brand under Wyndham Hotel Group, we always adhere to the group's brand philosophy and provide guests with quality services attentively. Our hotel room facilities are novel, the environment is elegant and clean, and the service staff are professional and considerate, actively creating a home away from home atmosphere for guests. We sincerely look forward to your coming again and wish you a happy life!
Eddie Ronald
Anke Superior Double Bed Room
Stayed in Mar 2023
Solo travelers
47 review
2.2/5
Posted on Mar 13, 2023
Ok for a 1 night stay
Response from Property: Dear, after seeing your review, we are very sad that we failed to give you a satisfactory stay experience. This is our biggest regret. We look forward to your coming again, and we will definitely give you a better and more satisfactory stay experience, let you feel our sincerity, and let you see that we are constantly striving to improve in the hotel. We in the hotel will always welcome every guest with better service, and finally wish you a happy life, thank you for your sincere evaluation, and sincerely hope that you can stay again to feel our progress.
Maia1802
270 ° Scenic Audio-Visual Suite
Stayed in May 2023
Travel with friends
9 review
5.0/5
Outstanding
Posted on May 24, 2023
Good !!