Guest User
February 27, 2022
It can only be said that if you mind an apartment hotel managed by a private landlord, it is not recommended to book this hotel. [The use of hot spring water] The one with "Golden Leaf" written on it is not necessarily owned by the Golden Leaf Hotel. This time I stayed in Building 2, which is an apartment that the owner did not authorize the Country Garden Golden Leaf Hotel to manage. At the entrance and exit of the same apartment area, after passing Building 1, I saw a reception desk, so I went down to inquire about the check-in procedures. The lady asked me to contact the contact number in the order after reading the hotel name. After the communication, the landlord added WeChat, sent the unlock code, and checked in by himself. There are no more instructions in the room, so I turned on two of the three taps in the hot spring pool, one for hot water and one for cold water. I thought I was happy to put the hot spring water. When I changed my clothes, I found that both taps were there. out cold water. At this time, seeing the landlord's message, you need to contact the housekeeper for the hot spring water. I contacted the housekeeper and said that I wanted to release water. After waiting for 20 minutes after answering the answer, there was still no water. After calling the housekeeper again, the water finally came. After finally waiting for the water to be put out, the water was not hot at all, and it was cooler after soaking. There was really no way to soak it, so I wanted to take a bath, only to find that the water from the two faucets at the beginning turned out to be the water in the storage water heater, and there is no hot water reserve at present. In extreme crashes, cold water solved the problem. [Problem of sound insulation] Just as I was about to have a good rest, the sound of the TV in the next room kept coming, and the sound insulation was too poor. [Other services] Because there was no one at the front desk of Building 2 (there was no one at the time of check-in, and no one registered ID card and temperature measurement), I went to Building 1 to ask if there was a Golden Leaf Hot Spring ticket discount when staying in the hotel, and the little brother said clearly Only the guests staying in his hotel have the discount, the original price of Building 2. [Summary] The price is not cheap on weekends. It is a little more than 200 on weekdays, and it is close to 500 on weekends. It is really disappointing that you can't enjoy the due service. The name of the hotel displayed on Ctrip could not be found on site. The "official direct management" made me lose my trust in Ctrip. Both the hotel and Ctrip disappointed me!
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