Borrman Hotel (Guangzhou Tianhetang East Metro Station, Pazhou Convention and Exhibition Center)

Borrman Hotel (Guangzhou Tianhetang East Metro Station, Pazhou Convention and Exhibition Center) Reviews

Borrman Hotel (Guangzhou Tianhetang East Metro Station, Pazhou Convention and Exhibition Center)

Floor 12-16, Xiangsheng Plaza, No. 346 South Tangde Road, Tianhe District, Guangzhou, Guangdong, 510665, ChinaView Hotel Details
Borrman Hotel (Guangzhou Tianhetang East Metro Station, Pazhou Convention and Exhibition Center)
Borrman Hotel (Guangzhou Tianhetang East Metro Station, Pazhou Convention and Exhibition Center)Borrman Hotel (Guangzhou Tianhetang East Metro Station, Pazhou Convention and Exhibition Center)Borrman Hotel (Guangzhou Tianhetang East Metro Station, Pazhou Convention and Exhibition Center)
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Borrman Hotel (Guangzhou Tianhetang East Metro Station, Pazhou Convention and Exhibition Center) Guest Reviews

4.3/5
400 review
Verified reviews
Location4.3
Amenities4.3
Service4.4
Cleanliness4.3
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All reviews(400)
Positive reviews(371)
Reviews with photos/video(36)
Easy to get around(31)
Classy environment(25)
Large rooms(23)
Convenient parking(18)
Delicious breakfast(14)
Close to metro(14)
Friendly front desk staff(11)
Average decor(5)
Negative reviews(29)
Guest User
Standard Queen Room
Stayed in Jun 2024
Couples
2 review
4.7/5
Amazing
Posted on Jun 6, 2024
Location is good with many eateries around. Hotel is clean and people at service counter are helpful and pleasant.
Response from Property: Dear guest, hello! Thank you for your stay and comments. Berman will continue to work hard and hope to get your five-star satisfaction. If you have any questions during your stay, you can contact the front desk 24 hours a day to handle it for you. Thank you again for your affirmation of Berman. I look forward to your visit again and wish you a pleasant journey!
Guest User
Business 2-bed Room
Stayed in Mar 2024
Business travelers
41 review
2.5/5
Posted on Mar 29, 2024
Don’t stay this hotel more than one night
ADNAN SWIDAN
Cozy 2-bed Room
Stayed in Oct 2023
Business travelers
15 review
1.0/5
Posted on Oct 24, 2023
Real it’s very dirty. Condition anot clean bad location
Response from Property: Dear traveler, I am very sorry for what you encountered during your stay. Due to our inadequate work, we have caused you a lot of inconvenience. The room is cleaned every day. We will definitely respond to the problems you have reported. We will make serious rectifications and work hard to improve our quality and services so that all tourists like you can experience the enjoyment of travel! I wish you all the best and everything goes well!
Jelte
Standard Queen Room
Stayed in Jan 2022
Couples
36 review
5.0/5
Outstanding
Posted on Jan 30, 2022
Nice and cozy room, smooth checkin, some great restaurants nearby
Guest User
Standard Queen Room
Stayed in Aug 2024
Solo travelers
3 review
1.0/5
Posted on Aug 18, 2024
There are unknown blood stains on the bed. The TV is still noisy even when the screen is turned off. The sound is still there even when the power is off. The bathroom is not separated into wet and dry areas. The wind from the hair dryer is very small. The whole hotel's sanitary environment is decorated like a product of the last century. Friends who like retro style are welcome to experience it. It is highly recommended! Forget it. This hotel is really shabby and expensive. There is a KTV and foot bath downstairs. It will be very noisy at night. Flying insects will also be blessed if they come here.
Original TextTranslated by Google
Response from Property: Dear traveler, we are very sorry for the inconvenience you encountered during your stay. We will seriously rectify the problems you reported and strive to improve our quality and service so that all travelers like you can enjoy the travel! I wish you smooth sailing and everything goes well!
Guest User
Standard Queen Room
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 21, 2024
The room is nice and the price is affordable. I will come again next time
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your comments. Your satisfaction is our driving force. Berman will continue to work hard. Thank you again for your affirmation of Berman. We look forward to your visit again and wish you a pleasant journey!
Guest User
Standard Queen Room
Stayed in Mar 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Mar 20, 2024
The hotel is very good, not noisy at all. The service attitude of the front desk and cleaning staff is also very good. If you want a desk lamp, the staff will bring it to you immediately. The downstairs is also very convenient and has a lot of food.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review~ Your satisfaction is the driving force for our progress. Berman will continue to work hard. Thank you again for your affirmation of Berman. We look forward to your visit again. I wish you a happy journey!
Guest User
Standard Queen Room
Stayed in Mar 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Mar 7, 2024
The room is clean and tidy, the bedding is very comfortable, and the cleaning is done every day. The waiters are very nice, and the lady at the front desk is also very nice. There are many places to eat around, and it's just a few minutes away from the subway. It's suitable for business and family travel.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review~ Your satisfaction is the driving force for our progress. Berman will continue to work hard. Thank you again for your affirmation of Berman. We look forward to your visit again. I wish you a happy journey!
Eric Kao
Standard Queen Room
Stayed in Mar 2024
Business travelers
8 review
4.7/5
Amazing
Posted on Mar 9, 2024
It is close to the subway station and there are many restaurants and snacks nearby. It is very convenient whether taking a bus or eating. The hotel service is good and the reservation is safe. It's a very pleasant stay.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review~ Your satisfaction is the driving force for our progress. Berman will continue to work hard. Thank you again for your affirmation of Berman. We look forward to your visit again. I wish you a happy journey!
Guest User
Standard Queen Room
Stayed in Aug 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Aug 21, 2024
The room is large and clean. The service is warm and there are cooling drinks at the front desk. It is satisfactory. Parking is also convenient for travel.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your comments. Your satisfaction is our driving force. Berman will continue to work hard. Thank you again for your affirmation of Berman. We look forward to your visit again and wish you a pleasant journey!
Anonymous User
Cozy 2-bed Room
Stayed in Feb 2024
Other
2 review
1.0/5
Posted on Feb 19, 2024
1. The hotel is in an old village. I chose this hotel to participate in activities nearby. When I called the front desk to make a reservation, I felt that the service was poor from the tone of the front desk staff. I wanted to book a room in Xiangyang, but the communication process was cold, blunt, and the service awareness was weak. 2. The lobby is poorly managed, and there are advertisements for various massages (vulgar marketing) on ​​the first floor. The carpets in the corridors of the floor where I live are extremely dirty, as shown in the picture. 3. The room is generally old, as shown in the photo of the bathroom. 4. There are two qualities for breakfast. The *** with a ferocious appearance and a ferocious expression actually placed raw eggs and cooked eggs very close to each other. As a result, the wrong eggs were taken and the eggs were broken and scattered everywhere. The two evil women also The roaring continued. The worst hotel I have ever stayed in, bar none. Facilities: dilapidated. Cleanliness: dirty and poor. Environment: Old. Service: negative score! ! ! ! From midnight to very late, there was extremely loud KTV music on the 4th floor.
Original TextTranslated by Google
Response from Property: Dear traveler, we are very sorry for what happened during your stay. Due to our inadequate work, we have caused you a lot of inconvenience. We will seriously rectify the problems you reported and we will work hard to improve our quality and service. Let all tourists like you who come here to experience the enjoyment of traveling! I wish you all the best and everything goes well!
Guest User
Business Queen Room
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 20, 2024
The room is clean and tidy, the service is good, there are cool drinks to drink, and it is close to the subway entrance for convenient travel! Satisfied
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your comments. Your satisfaction is our driving force. Berman will continue to work hard. Thank you again for your affirmation of Berman. We look forward to your visit again and wish you a pleasant journey!
Heiseyuanwei
Deluxe Queen Room
Stayed in Jun 2024
Other
7 review
5.0/5
Outstanding
Posted on Jun 18, 2024
The hotel is in a great location, with all kinds of small restaurants downstairs and free parking. I stayed here just to eat some spicy noodles from my hometown, which is very convenient. The room is also quite spacious. There was only one breakfast, but one was given for free. Five-star praise! !
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your comments. Your satisfaction is our driving force. Berman will continue to work hard. Thank you again for your affirmation of Berman. We look forward to your visit again and wish you a pleasant journey!
Guest User
Standard Queen Room
Stayed in Dec 2023
Family
2 review
1.7/5
Posted on Dec 17, 2023
I rarely write reviews. When I booked the Berman Hotel on Ctrip, I chose to upgrade the room type. When I arrived, the front desk receptionist said that the room type could not be upgraded when the room was full. This didn't matter, after all, I was staying for one night. When I entered the room, I won't comment on the facilities. There were three air conditioners installed under the window sill. The sound was as loud as a large passenger plane taking off. I couldn't sleep all night, let alone open the window. I negotiated with the hotel front desk to change rooms at night. The same answer was given that the room was full and they could not be replaced, and they were told that the air conditioners in other rooms could not be turned off. I took some photos the next morning and found that there were three outdoor air conditioners outside the window sill of the room on the same side. The room I was staying in The number is Deluxe King Room 1216. If you choose this room type in the future, please be careful. I hope this helps everyone avoid pitfalls.
Original TextTranslated by Google
Response from Property: Dear traveler, we are very sorry for what happened during your stay. Due to our inadequate work, we have caused you a lot of inconvenience. We will seriously rectify the problems you reported and we will work hard to improve our quality and service. Let all tourists like you who come here to experience the enjoyment of traveling! I wish you all the best and everything goes well!
Guest User
Business Queen Room
Stayed in Nov 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on Dec 1, 2023
The room is quite big and comfortable. It feels clean. The lady at the front desk is also very welcoming. I will consider staying here again next time I come here.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review~ Your satisfaction is the driving force for our progress. Berman will continue to work hard. Thank you again for your affirmation of Berman. We look forward to your visit again. I wish you a pleasant journey!