Fengyejijie
August 7, 2022
Before booking a stay on the Ctrip platform, call Baosangyuan; the staff described themselves as a company that is very strict in epidemic prevention. They said that the platform’s check-in reminder is that residents in the city only need to be green🐴 to avoid nucleic acid testing, and residents outside the city must be within 48 You must have nucleic acid and green 🐴 to check in. Before checking in, you should also go for a test according to Baosangyuan's instructions, and check in with 24-hour nucleic acid. As a result, the person on duty at the door control asked me to scan the code and clock in when I checked in, but did not remind me of any nucleic acid test at all. I felt that they were perfunctory and wasted time in queuing up at the hospital to check before coming over to check in.
Tickets are 70 yuan, and discount tickets are 35 yuan. It's a sky-high ticket price for me. There's nothing in it, it's all a lie! There is an automatic bubble machine fountain on the Ctrip platform. When you enter, you will see that it is a small pool with dry water and is not open to children. There are also charges for small trains, grinding soybean milk and other three to five items. The 70 yuan ticket can only dig sand and appreciate the mulberry leaves. There is a free half-court basketball court with your own ball, a free pool table and a place to play chess; there is no sense of experience. Totally not worth the price.
What makes tourists most disgusted, irritated and disgusted is the staff at the ticket office of the tourist center. Their status is better than that of tourists. Tourists pay to come here for vacation, not because of you. Check-in is also slow. Ask them why they charge tourists' deposits. , I have never been charged a deposit for booking on the Ctrip platform for many years. Do you charge a deposit? As a service industry, even a hello! Excuse me! They don't know how to talk, they are completely untrained. That kind of attitude indirectly scolds tourists, saying that my company has such a working process, what and what, and the attitude is terrible and blunt! I never expected that the few of them who were selling tickets and checking in at the visitor center represented the image and appearance of Baosang Garden!
The breakfast was average. The Ctrip platform showed that children were exempted from one meal, but they were not exempted! Because the flow of tourists is small, dinner service is not provided, so we can only eat out.
The room that costs close to 700 yuan per night doesn't even impress you, even the TV. There is no hot water in the shower room during the day, and the air conditioner leaks! It is not difficult to imagine that if you take a shower late at night, there may be no hot water, so the supply is limited to save resources!
When I checked out, the staff at the visitor center also had a bad attitude. It was hard not to queue up. They asked me two or three times if I had any drinks in the room. I answered three times that I didn't. I asked her to return the deposit and ask for the bus. She Just say that their staff hasn't finished checking the room yet, and they haven't confirmed it yet, so they have to wait. I reported to her that as an old customer of Ctrip, this is the first time I have encountered such distrust of guests in the service industry? When she finally refunded the deposit, I asked her, "The money hasn't arrived yet?" This staff member was not polite at all. He turned his back to me, backed away, and turned around to leave. Speechless to you! I am angry with you for giving money! Very poor check-in experience!
Original TextTranslation provided by Google