To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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Negative reviews(118)
PAPONPAT
Xi'An Business Twin Room
Stayed in Jul 2024
Family
27 review
5.0/5
Outstanding
Posted on Oct 26, 2024
NICE CLEAN HOTEL, BEST PRICES HOTEL
Response from Property: 尊敬的客人您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位客人享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
Guest User
Linglong Queen Room
Stayed in Feb 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Apr 5, 2024
Great location. Very close to the shopping centre and public transport.
Response from Property: Hello dear guest! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Kevin
Xi'An Business Twin Room
Stayed in Nov 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Dec 26, 2023
Nice location and modern rooms. Near a lot of shopping but still with the mainland China feel
Response from Property: Hello dear guest! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Serch 9
Xi'An Business Double Bed Room
Stayed in Feb 2023
Business travelers
43 review
5.0/5
Outstanding
Posted on Mar 28, 2023
Very convenient location, friendly and committed staff, average/standard price, clean and well maintained... I recommend this hotel 🏨 👌 😌
Response from Property: Dear guests, thank you very much for your support and trust in us. We will continue to provide you with meticulous service to feel the warmth of home in the Sports Center of Xana Hotel. We look forward to seeing you again and wish you health and happiness every day. ^_^
Yury Kotov
Xi'An Superior Double Bed Room
Stayed in Sep 2023
Business travelers
23 review
3.7/5
Posted on Nov 21, 2023
I was saying before that this is a good location, but inside the office building.
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Guest User
Linglong Queen Room
Stayed in Jul 2023
Family
39 review
4.2/5
Very Good
Posted on Aug 13, 2023
Hotel it’s okay , but they no have tickets for the parking car. One day 120 yuan . Room small , but it’s okay , hotel but normal .
Response from Property: 尊敬的賓客您好!非常感謝您選擇入住我們酒店並分享您的入住感受!酒店致力於為您提供親切周到的入住體驗!真誠期待您的再次光臨!希望下次能得到親親的五星好評哦
Guest User
Xi'An Superior Double Bed Room
Stayed in Sep 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 4, 2023
Early check in and late check out arranged by the staff. Excellent service
Response from Property: 尊敬的客人您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位客人享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
Anonymous User
Xi'An Superior Double Bed Room
Stayed in Apr 2023
Travel with friends
24 review
4.2/5
Very Good
Posted on May 14, 2023
The staff were polite and welcoming. Quick check-in. Rooms are small but clean and have all you need for a comfortable stay. I would stay again next time
Response from Property: 尊敬的賓客您好!非常感謝您選擇入住我們酒店並分享您的入住感受!酒店致力於為您提供親切周到的入住體驗!真誠期待您的再次光臨!希望下次能得到親親的五星好評哦
Guest User
Xi'An Superior Double Bed Room
Stayed in Mar 2023
Business travelers
3 review
3.2/5
Posted on Apr 27, 2023
The walls need soundproofing as the plumbing pipes in different rooms make very noticeable nose every time someone is bathing or flashing the toilet. Cleanliness is up to standards except the used linen left on the hallways all the time. The staff needs to have someone senior to monitor as the junior team lacks a lot of decision making on enquiries...There is need of producing professional invoices for customer records...overally located at a very convenient place but not as per expectations based on the web designs.
Response from Property: 尊敬的客户,十分感謝您與我們分享您的入住體驗,很遺憾未能達到您的期望,請您接受我們誠摯地歉意。酒店會對房間以及其他各種設施進行定期維護,完善每一個細節,來提供您完美的入住享受。並且在不同時期都會有各種促銷活動及特價,如您確定好行程,請提前訂房將享受更多優惠。真誠期待您的再次光臨!
Alex008hk
Xi'An Superior Double Bed Room
Stayed in Jun 2023
Solo travelers
4 review
3.7/5
Posted on Jul 30, 2023
not bad at all, the room service is good
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Jimi|hangzhou
Xi'An Business Twin Room
Stayed in Dec 2024
Business travelers
100 review
5.0/5
Outstanding
Posted on Jan 9, 2025
The room is very good, the service is also very good, warm and thoughtful.
The disposable items were automatically replenished after staying for two days.
The location is very good! There are many delicious foods around!
However, the breakfast is very average, it is not recommended to buy it.
Original TextTranslated by Google
Response from Property: 尊敬的客人您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位客人享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
Guest User
Xi'An Superior Double Bed Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 30, 2024
This time I came to Guangzhou on a business trip, and I chose a hotel close to the conference venue. The hotel has good facilities and services, is clean, has robots delivering items, has a rich breakfast, and is surrounded by business districts.
Original TextTranslated by Google
Response from Property: Even the cold winter can't resist Xiaoxi's burning enthusiasm, let alone Xiaoxi's excitement and tears when she saw the 5-point excellent review you took your precious time to give me. Thank you very, very much for this ( Xi'an Hotel Sports Center Branch), Xiaoxi will become stronger with your support. We look forward to your visit again. At the same time, I also wish you a happy life and happiness every day.
Jiushijiulitingkouzhun
Elegant Room
Stayed in Oct 2024
Travel with friends
3 review
3.5/5
Posted on Nov 24, 2024
There is a parking lot downstairs, but it is not very noisy. The walls are not soundproof. The people in the next room talking and watching TV are so loud that I can't fall asleep. The air conditioner is not clean and has a peculiar smell. The audio player at the bedside has a hissing sound all the time. There are multiple air conditioner outdoor units hanging by the window, which is quite noisy. The front desk service attitude is OK, and breakfast coupons are given. The room hygiene is also good.
Original TextTranslated by Google
6/15
Response from Property: Hello dear guests! Thank you very much for choosing to stay at our hotel and sharing your stay experience! The hotel is committed to providing you with a friendly and thoughtful stay experience! Sincerely look forward to your visit again! I hope I can get five-star praise from Qinqin next time.
Weila66
Linglong Queen Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 29, 2024
My daughter and son-in-law came back from abroad to travel to Guangzhou and booked this hotel. The hotel has a good location. At first, we chose the Linglong King Room, but the double bed was only 1m5 wide. Because my son-in-law is a foreigner and taller, the hotel upgraded him to a superior king room for free. Both my daughter and son-in-law were very satisfied.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Guest User
Xi'An Superior Double Bed Room
Stayed in Nov 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Dec 25, 2024
The room is clean and tidy, with all the necessary facilities. It is in a good location and very quiet at night. Overall, it is very good.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!