NEYA Hotel (Guangzhou Baiyun International Airport,Renhe Metro Station)

NEYA Hotel (Guangzhou Baiyun International Airport,Renhe Metro Station) Reviews

NEYA Hotel (Guangzhou Baiyun International Airport,Renhe Metro Station)

27 commercial street, Renhe Town, Baiyun District, Guangzhou, Guangdong, ChinaView Hotel Details
NEYA Hotel (Guangzhou Baiyun International Airport,Renhe Metro Station)
NEYA Hotel (Guangzhou Baiyun International Airport,Renhe Metro Station)NEYA Hotel (Guangzhou Baiyun International Airport,Renhe Metro Station)NEYA Hotel (Guangzhou Baiyun International Airport,Renhe Metro Station)
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NEYA Hotel (Guangzhou Baiyun International Airport,Renhe Metro Station) Guest Reviews

4.7/5
Outstanding
3056 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(3056)
Positive reviews(3011)
Reviews with photos/video(308)
Offers pick-up/drop-offs(613)
Classy environment(262)
Close to airport(260)
Easy to get around(193)
Friendly front desk staff(188)
Quiet & comfortable(142)
Comfortable bed(59)
Stayed multiple times(29)
Negative reviews(45)
Guest User
Elegant Double Room
Stayed in Nov 2024
Couples
4 review
5.0/5
Outstanding
Posted on Nov 5, 2024
Picked us up from 人和地铁🚇 and sent us to the airport at 1am. Perfect for late flights or early arrival. Basic but sufficient amenities. Clean. Communication through WeChat and trip platform was also smooth.
Anonymous User
Elegant Double Room
Stayed in Oct 2024
Solo travelers
15 review
4.5/5
Great
Posted on Oct 20, 2024
Clean and nice hotel, stayed there one night, friendly staff, looks close from the airport but it took time to get there from the airport, a bit noisy because of the plains.
6/10
Anonymous User
Imaginative Interconnecting Room
Stayed in Oct 2024
Family
4 review
4.7/5
Amazing
Posted on Oct 29, 2024
location is near to airport. free pickup from airport and drop off at airport/nearest metro. close to 2 very good food locations, recommended by redbook app. bed was super comfortable. aircon was powerful. stray cats walk in and out of hotel lobby. will rec others.
Anonymous User
Family Room
Stayed in Oct 2024
Family
1 review
4.7/5
Amazing
Posted on Nov 2, 2024
Location is further from the city, have to travel abit but everything is good.
Benedict Reyes
Supreme Suite (Tub + Spacious)
Stayed in Sep 2024
Travel with friends
20 review
4.7/5
Amazing
Posted on Sep 21, 2024
The room we got is the same as in the picture. It is very spacious and relaxing. It was really nice. We got picked up from the airport for free. Breakfast is not a lot, though. Overall, it was a nice stay.
Response from Property: Dear friend, thank you very much for your stay. It is the care and supervision of friends like you that enables us to find problems in our work, correct them and make continuous progress. From your message, we are sorry to see that this stay did not meet your expectations. We are deeply sorry for the inconvenience caused to you. Your tolerance and understanding are encouragement and support for our work. We sincerely invite you to stay again and feel our progress. I wish you good luck in your work~
Guest User
Light Enjoy Twin Room
Stayed in Sep 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 12, 2024
Good location, near airport. Hotel provides shuttle service to airport and Renhe station. Value for money. Will definitely consider returning to NEYA on next Guangzhou visit.
Response from Property: There is a smile on the face, warmth in the heart, and joy in the eyes! It is said that the best journey in life is to harvest a long-lost touch in a strange place. It is a great honor to travel with you. I hope Naiya can always be with you. Thank you again for your support and affirmation. Naiya looks forward to seeing you next time~!
MD JAHIDUL
Elegant Double Room
Stayed in Jul 2024
Family
5 review
5.0/5
Outstanding
Posted on Jul 14, 2024
It was an amazing experience in the hotel Neya for 2 nights, very comfortable and clean, as well as, nice behaviors from the reception to the workers, they provided all the facilities such as, pick up service and dropping service from hotel to Subway and vice versa, also from Hotel to airport. I highly recommended this hotel, it deserves more than 5 stars 🤩.
Response from Property: Seeing the warmest comments from our dearest friends, the friends at Naiya are very excited! We are working hard every moment to win the trust and love of our customers. Meeting is fate. When we meet again next time, I hope Naiya can stay with you for a little longer.
JERRY NANo
Elegant Double Room
Stayed in Jul 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Jul 9, 2024
I recently spent four nights at this hotel, and altogether, I had a good experience. This hotel's close proximity to the airport is one of its main benefits; it's quite handy for those with early or late flights. I was happy to discover that the hotel provides a dependable pickup service, which made my arrival stress-free even though arrived late at night. Room is very clean, hotel’s inside very interesting and look attractive, and has button service that is convenient for foreigners who is not able the Chinese. And beside the station has a lot local food and fruit.
Response from Property: Thank you for sharing your stay. I am very happy that our thoughtful service has been recognized by you. Naiya is a little disappointed that we didn't win your full praise, but we will not be discouraged. We will actively improve on the areas where we did not do well. I look forward to your next stay to review Naiya's progress.
Kabesh
Light Enjoy Twin Room
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 16, 2024
"Outstanding service! The staff was attentive and helpful, making my experience exceptional.
Harry Dr
Elegant Double Room
Stayed in Jul 2024
Couples
17 review
4.7/5
Amazing
Posted on Jul 4, 2024
I recently stayed at this hotel for one night and found it to be a satisfactory experience overall. One of the major advantages of this hotel is its proximity to the airport, which is incredibly convenient for travelers with early or late flights. Despite arriving late at night, I was pleased to find that the hotel offers a reliable pickup service, making my arrival stress-free. The room I stayed in was a bit small, but it was reasonably comfortable for a one-night stay. It had all the essential amenities I needed, and the bed was cozy enough to ensure a good night's sleep. In summary, while the room size might not be ideal for an extended stay, it is perfectly adequate for a short visit. The hotel's location and pickup service are definite highlights. I would consider staying here again for a quick layover or a short trip.
Response from Property: There is no need to use too many words to express my recognition of Naiyya, and there is no need to use too many words to express the gratitude of Naiyya’s friends to me. I look forward to my full praise, and we will continue to work hard~
Guest User
Elegant Double Room
Stayed in Oct 2024
Solo travelers
2 review
4.2/5
Very Good
Posted on Nov 3, 2024
good but i recommend that
Zelia
Light Enjoy Twin Room
Stayed in Jun 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jun 16, 2024
Very convenient if you are traveling to or from the airport as they provide free pickup and drop off service. Exceptional customer service from the staff. Very punctual reply whenever we WeChat them. Breakfast was served at another hotel nearby but was delicious with a good spread. Room was clean and surprisingly quiet even though it was near the airport. Room was a bit small but does the job for a short stay.
Response from Property: Be grateful, everything you encounter is wonderful. Naiya is so lucky to receive such detailed evaluation from her. Naiya’s growth cannot be separated from her support and trust, just like a small tree cannot live without sunshine and water. Thank you dear. My dear, I wish you success~
hardy the traveller
Light Enjoy Twin Room
Stayed in Jun 2024
Travel with friends
3 review
4.2/5
Very Good
Posted on Jun 14, 2024
Nice staying in hotel... Location is not so great... For the late night travellers from airport it is good option
Response from Property: There is no need to use too many words to express my recognition of Naiyya, and there is no need to use too many words to express the gratitude of Naiyya’s friends to me. I look forward to my full praise, and we will continue to work hard~
mandee
Light Enjoy Twin Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 14, 2024
Good hotel near the airport and provide free transfer to the airport
Response from Property: Deep affection is not as good as long-term companionship, deep love needs no words, Nai Ya will work non-stop and work hard to do the best, looking forward to meeting you again~
Guest User
Elegant Double Room
Stayed in Oct 2024
Other
1 review
5.0/5
Outstanding
Posted on Oct 20, 2024
See you again