CityNote Xinuo Light Hotel(Guangzhou Tiyu Xilu Metro Station Store Reviews
CityNote Xinuo Light Hotel(Guangzhou Tiyu Xilu Metro Station Store
6F, Hongdun Building, No.57 Tiyu West Road, Tianhe District, Guangzhou, Guangdong, ChinaView Hotel Details
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CityNote Xinuo Light Hotel(Guangzhou Tiyu Xilu Metro Station Store Guest Reviews
4.4/5
2562 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.5
Cleanliness4.4
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All reviews(2562)
Positive reviews(2443)
Reviews with photos/video(341)
Easy to get around(452)
Convenient location(334)
Friendly front desk staff(273)
Close to metro(255)
Delicious breakfast(137)
Average sound insulation(68)
Tasty coffee(29)
Negative reviews(119)
KKOoi
Standerd Queen Bed
Stayed in Nov 2024
Family
9 review
3.7/5
Posted on Jan 4, 2025
The bath room without hook to hang clothes, and the toilet without door which will be smelly when some some one is using it.
Response from Property: Dear guest, Xiaoxi would like to thank you very much for your comments! It is inevitable that there will be some shortcomings in the growth of the hotel. We know that only more criticism and opinions can make us grow further! We will record your opinions one by one, improve the facilities and services little by little! I hope that when you walk into Xiaoxi again, you will have a brand new experience! Welcome to visit again!
Guest User
CityNote Twin Room
Stayed in Nov 2024
Family
2 review
4.0/5
Very Good
Posted on Dec 28, 2024
room is clean and good, staff are nice.
breakfast is fine for this price,
but you can hear next room use water tap, ha ha.
Bath room have water seepage issue and make floor wet.
Response from Property: Dear guest: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Sino Hotel will always stand in this city, waiting for your arrival! See you there! Wish you always smile^_^!
H.G.H
Deluxe Queen Bedroom
Stayed in Oct 2024
Business travelers
56 review
5.0/5
Outstanding
Posted on Nov 30, 2024
Good hotel and friendly stuffs helpful specially xiao Lin And xiao xi thanks for the great hospitality I had a good stay
Response from Property: Dear guest: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Sino Hotel will always stand in this city, waiting for your arrival! See you there! Wish you always smile^_^!
Kee Tat
CityNote Twin Room
Stayed in Oct 2024
Family
3 review
5.0/5
Outstanding
Posted on Nov 28, 2024
小希 Staff were extremely helpful, pleasant and quick to respond to any issues raised. The hotel provides breakfast and even simple supper options. Best of all, there is self served laundry on-site. Highly recommend!
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞 !很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨 !歡迎您再回來體驗,祝生活愉快!
Nichjos
Family Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 26, 2024
Check in was easy, room was nice and clean. The bathroom was a bit strange with not much privacy (floor to ceiling window) but we were able to close the curtain halfway. Would stay again and the receptionists both spoke good English 👍
Response from Property: Dear guest: Hello! Thank you for your trust in Sino Hotel! Thank you for your generous praise and strong recommendation! It is really hard to leave Sino Hotel. Sino Hotel is your most beautiful and warmest home in Guangzhou. Please remember to come back often when you have time!
Guest User
CityNote Queen Bedroom
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 14, 2024
Nice area, near metro
I'm relaxing with early check-in and late check-out. I'd like to come back next time.:)
Response from Property: Dear guest: Hello! Thank you for staying at Sino Hotel. I am glad to see your good comments on the hotel's location, hygiene and service quality. The hotel is adjacent to Grandview Plaza, Parc Central, Tee Mall, Taikoo Hui, and is also close to Canton Tower. Many business districts are available. Welcome to come and experience it next time.
Anonymous User
Guestroom - Double Occupancy (Double bed)
Stayed in Sep 2024
Business travelers
24 review
2.7/5
Posted on Oct 29, 2024
Hotel location is good. But it’s not clean (shower head is disgusting, floor has marks, hot water has no pressure) and not comfortable due to construction in the building. Not sure it’s worth the money to be honest. Also wifi is extremely slow. I definitely won’t stay there again
Response from Property: Dear guest, thank you for choosing to stay and giving us feedback. We are deeply sorry for the unpleasant experience you had. We are sorry that this stay did not fully meet your expectations. During your stay at the hotel, if you have any problems with the facilities and equipment in the room, you can call the waiter at any time. We are on call 24 hours a day to solve your problems. We always strive to create a perfect stay experience for our guests. We believe that you will have a brand new experience when you stay next time. We sincerely invite you to come again.
Foong Yeo
Family Room
Stayed in Sep 2024
Family
3 review
4.0/5
Very Good
Posted on Oct 28, 2024
Very good location. Has free laundry service. The staffs are friendly.
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Anonymous User
Deluxe Twin Bedroom
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 8, 2024
Nice hotel to stay, free laundry and nice location near to tube & mall.
Response from Property: 尊敬的賓客: 您好!非常感謝您對我們酒店如此的青睞和喜愛 !前進的腳步永不停歇,為了您的信賴,我們將更加堅持不懈,希諾酒店永遠屹立於這個城市,等候您的來臨 !不見不散哦!祝:笑口常開^_^ !
Ka Yau
Standard Projector Queen Bed
Stayed in Dec 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 10, 2025
Had a room that had bad smell but changed by Xiaolin immediately after I mentioned. Generally good with everything
Response from Property: 尊敬的客官:您好!感謝您5分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而又温馨的回憶,希望希諾酒店會是您回憶裏最温馨最獨特的那個 !常回來看看哦,祝:安好!
Joan Poh
Standerd Queen Bed
Stayed in Nov 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Jan 4, 2025
Hotel was really pleasant and comfortable, plus simple breakfast was served. Would stay again if the price is reasonable again. Totally loved the experience.
Response from Property: 尊敬的賓客:您好! 感謝您對希諾酒店的信賴! 更感謝您的不吝誇獎與強烈推薦!真是愛在希諾難以離開,希諾酒店是您在廣州最美、最温暖的家,您也記得有時間常回來看看喲 !
LuLu Lock
Guestroom - Double Occupancy (Double bed)
Stayed in Nov 2024
Couples
1 review
4.7/5
Amazing
Posted on Dec 26, 2024
1) The hotel lobby is inconveniently on the 6th floor, requiring guest to bring all the luggage upstairs to check in. The hotel is part of a mixed-use development with offices, so need to wait some time for the lift.
2) After flushing the toilet, need to wait sometime for the water tank to refill before being able to flush a 2nd time.
3) Dining area is very small and dark. Hotel corridor is also dim. The road outside the hotel lacks sufficient street lighting along the pedestrian path, making the hotel appear eerie at night.
4) No restaurant in the building
5) Location is excellent, immediately just next to Tiyu Xi Metro station. 天河城 Tianhe City and Parc Central are just across the road
6) Hotel room is spacious and clean
Response from Property: 親愛的客官,小希在此萬分感謝您的點評! 酒店在成長中難免會有某些不足,知道唯有更多的批評與意見才能讓我們更為成長! 我們一一記錄您的意見,一點一點的完善設施,完善服務! 期待當您再次走進小希,會有一個全新的體驗! 歡迎您再次光臨!
syafiqMohd
Standerd Queen Bed
Stayed in Nov 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on Dec 9, 2024
In the mid town area, everything is near with subway metro station, shopping mall, and restaurant
Response from Property: 尊敬的賓客:您好!很高興您選擇入住希諾酒店,看到您的評價小希頓時呆懵了!酒店地處繁華地段,有着都市的熱鬧和方便,酒店自助早餐品種豐盛,美味可口!家,是避風的港灣,是温馨的小窩,是温暖身心的一隅。有愛才是家,小希一直希望能用自己的貼心和暖心,成為您心中的那個家外之家,期盼您的下次回家!
Lyndy_11
Standerd Queen Bed
Stayed in Oct 2024
Couples
16 review
5.0/5
Outstanding
Posted on Nov 23, 2024
Very good service and we had to check out early and they even contact us to get a refund from trip. Very convenient location at Tianhe area. Good customer assistance from 小李。
Response from Property: 尊敬的賓客: 您好!非常感謝您對小希的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。
ELNOUEHI MAHMOUD
CityNote Tatami Room
Stayed in Oct 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Nov 11, 2024
Really I always stay in this hotel room is clean and the staff is helpful specially XIUAOWANG , XIAOHUANG , XIAOXI really I appreciate there warming even they can’t speak very well English but they do there best to arrange everything for me
Response from Property: 尊敬的客官:您好!感謝您5分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而又温馨的回憶,希望希諾酒店會是您回憶裏最温馨最獨特的那個 !常回來看看哦,祝:安好!