LERA HOTEL Reviews
LERA HOTEL
No.213 Jianshe North Road, Huadu District, Guangzhou, Guangdong, 510800, ChinaView Hotel Details
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1 night
LERA HOTEL Guest Reviews
4.7/5
Outstanding
433 review
Verified reviewsLocation4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(433)
Positive reviews(416)
Reviews with photos/video(69)
Classy environment(45)
Delicious breakfast(34)
Friendly front desk staff(27)
Large rooms(22)
Convenient parking(11)
Tasty restaurant(10)
Well decorated(7)
Perfect for business trips(5)
Negative reviews(17)
Guest User
Deluxe Double Room
Stayed in Apr 2024
Travel with friends
4 review
Outstanding
Posted on Apr 28, 2024
Good!!
Guest User
Deluxe Double Room
Stayed in Feb 2024
Business travelers
42 review
Outstanding
Posted on Feb 29, 2024
The hotel environment is good, there are free snacks in the room, the front desk staff is friendly, the breakfast is on the 22nd floor, in a circular shape, you can overlook the city at 360°C, and have an unobstructed view.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Guangzhou Wenyue Lihua Hotel. We are very happy that you are very satisfied with your stay. Your recognition is the most precious compliment to us! We look forward to your visit again! Sincere gratitude !
Guest User
Deluxe Double Room
Stayed in Feb 2024
Family
1 review
Outstanding
Posted on Feb 5, 2024
The room is very clean, there are many supermarkets nearby, the Sunac Circus is beautiful, and the service is good!
Facilities: quite new
Hygiene: clean
Environment: Quiet
Service: Very good attitude, worth going again, thumbs up! ! ! !
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Guangzhou Wenyue Lihua Hotel. We are very happy that you are very satisfied with your stay. Your recognition is the most precious compliment to us! We look forward to your visit again! Sincere gratitude !
Guest User
Presidential Suite
Stayed in Feb 2024
Family
4 review
Outstanding
Posted on Feb 3, 2024
Awesome! The whole space is large, the service attitude is very good, it is quiet, and the location is also very good! There is also a free pick-up service. I’m really sorry that the plane was delayed for a long time, but the master has been waiting patiently. Good, good!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Guangzhou Wenyue Lihua Hotel. We are very happy that you are very satisfied with your stay. Your recognition is the most precious compliment to us! We look forward to your visit again! Sincere gratitude !
Guest User
Guestroom (Double bed)
Stayed in Nov 2023
Travel with friends
1 review
Outstanding
Posted on Nov 21, 2023
Environment: The hotel is very clean and tidy, and the lobby and corridors are spacious and bright.
Hygiene: The hygiene of the room is good, very new and clean, and it also has a smart toilet, which is convenient for lazy people👍🏻👍🏻
Facilities: The transportation is very convenient. There is a bus station nearby. Free parking is available at the accommodation. The parking lot is large and there are many locations. You definitely don’t have to worry about parking when traveling by car!
Service: The hotel service staff have a very good attitude and can meet any needs.
Facilities: There is also a teahouse in the lobby downstairs, which is convenient for trying Guangzhou’s tea drinking culture; there is also a coffee shop, I tried it and it tasted pretty good👍🏻
Original TextTranslated by Google
6/12
Response from Property: Dear guest, thank you for staying at Guangzhou Wenyue Lihua Hotel. We are very happy that you are very satisfied with your stay. Your recognition is the most precious compliment to us! We look forward to your visit again! Sincere gratitude !
Lijinyu
Guestroom (Double bed)
Stayed in Dec 2023
Business travelers
1 review
Outstanding
Posted on Dec 9, 2023
The hotel is fully equipped and newly renovated. The rooms are well soundproofed. There are restaurants around. There is also a Chinese restaurant on the first floor of the hotel. There are supermarkets and fruit shops nearby. It is very convenient. The parking lot is large and free. The hotel price is very affordable in Guangzhou. Very cost-effective and very close to the airport. It takes more than 20 minutes to take a taxi. The breakfast restaurant has a great view and a lot of variety.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Guangzhou Wenyue Lihua Hotel. We are very happy that you are very satisfied with your stay. Your recognition is the most precious compliment to us! We look forward to your visit again! Sincere gratitude !
Guest User
Executive Queen Room
Stayed in Dec 2023
Travel with friends
1 review
Outstanding
Posted on Dec 5, 2023
Overall I am still very satisfied! Let’s talk about the location first. It’s near Sunac Rexue Miracle. The hotel is 22 stories high, so it’s pretty quiet! The point is that it’s not far from the indoor ski resort. Let's talk about the room, it's clean and comfortable, and the room has enough space. Recommended! I will consider it first when I come to Huadu next time! By the way, free parking and plenty of space! give it a like! Breakfast is also good!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Guangzhou Wenyue Lihua Hotel. We are very happy that you are very satisfied with your stay. Your recognition is the most precious compliment to us! We look forward to your visit again! Sincere gratitude !
Guest User
Deluxe Double Room
Stayed in Feb 2024
Business travelers
1 review
Outstanding
Posted on Feb 23, 2024
The hotel environment is very good, the rooms are spacious and bright, the health condition is also very good, the facilities are complete and the layout is warm, the location is easy to find, there is a large parking lot, and what I like most is the thoughtful service and good attitude. I will come again if I have the opportunity! ! !
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Guangzhou Wenyue Lihua Hotel. We are very happy that you are very satisfied with your stay. Your recognition is the most precious compliment to us! We look forward to your visit again! Sincere gratitude !
Wei.mo
Deluxe Double Room
Stayed in Sep 2023
Travel with friends
209 review
Posted on Sep 8, 2023
It was extremely bad. The toilet was clogged and the shower room was leaking. I was not willing to change rooms. Many snacks in the breakfast were cold. Ctrip recommended this hotel as a huge disappointment. Ctrip Hotels is extremely irresponsible to its members regarding hotel cooperation inspections.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Guangzhou Wenyue Lihua Hotel. We are very sorry to bring you an unpleasant experience. Thank you for your valuable opinion. Our hotel provides butler service. You can contact our butler directly for your next stay. We will do our best to solve the problem for you and we will also strengthen management. We look forward to your visit again! Sincere gratitude !
Guest User
Superior Double Room
Stayed in Dec 2023
Business travelers
13 review
Posted on Mar 16, 2024
The room is pretty good, but the soundproofing is not very good.
Original TextTranslated by Google
Response from Property: Dear customer friends, hello, thank you for your stay and review. We will definitely pay attention to the problems you mentioned and make corrections in time to provide you with a better experience next time. We look forward to your visit again.
Guest User
Deluxe Double Room
Stayed in Dec 2023
Solo travelers
10 review
Posted on Feb 17, 2024
Not delivering takeout upstairs and not improving service
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Guangzhou Wenyue Lihua Hotel. We are very sorry for bringing you an unpleasant experience during your stay. Your opinion about not being able to deliver takeout upstairs is taken very seriously. We will definitely work hard to improve and come up with new solutions as soon as possible to welcome guests with better quality. We look forward to seeing you again. Come!
Guest User
Deluxe Double Room
Stayed in Feb 2024
Family
5 review
Posted on Mar 24, 2024
The facilities are old. Average hygiene
Original TextTranslated by Google
Response from Property: Dear customer, we regret that your check-in experience this time was not perfect, which made us realize the shortcomings. We are not afraid of criticism and opinions, and will continue to surpass and improve through attentive service, so that guests can feel our progress every day! We look forward to your visit again! .
Anonymous User
Superior Double Room
Stayed in May 2022
Other
5 review
Outstanding
Posted on Jun 1, 2022
Very good, clean and tidy. If you have something to do and you don't have time to check out, you can extend the check out time for free.
Original TextTranslated by Google
Response from Property: Hello, we are sincerely happy to hear your praise. Every time we receive a favorable recommendation, our hearts will be warmed. Thank you very much for your support of our hotel. We look forward to providing you with a satisfactory stay experience as always. Looking forward to your visit again
Guest User
Deluxe Double Room
Stayed in Mar 2022
Travel with friends
1 review
Outstanding
Posted on Mar 13, 2022
Living on a high floor, the room has a wide view, unique layout, and ample parking spaces.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for becoming our family. The hotel is decorated in a modern, simple, literary style. The rooms are equipped with leisure sofas and free snacks and drinks, making every traveling friend feel like home. We will continue to maintain high-quality services and excellent customer service, and strive to create a comfortable and warm stay environment for every guest. Thank you again for your review and we sincerely look forward to your visit again!
Shenyeshitangge
Deluxe Double Room
Stayed in Oct 2021
Business travelers
49 review
Posted on Oct 31, 2021
The worst hotel I have ever stayed in on Ctrip, bar none! ! !
The service attitude is poor. When checking in, the room card deposit was collected. This was the first time I met them. Why? Of course the front desk said that Ctrip only paid the room fee and not the deposit!
The breakfast was even worse, worse than the previous day, and the staff did not wear masks, nor did they require other guests to wear masks when choosing their meals!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us and we will distribute them to relevant departments to improve service quality. If you come here next time, I hope you can book this hotel again and give us a chance to apologize to you. Looking forward to your visit again!