Atour X Hotel, Baiyunshan Airport Road, Guangzhou

Atour X Hotel, Baiyunshan Airport Road, Guangzhou Reviews

Atour X Hotel, Baiyunshan Airport Road, Guangzhou

1438 Qifu Road, Baiyun District, Guangzhou, Guangdong, 510410, ChinaView Hotel Details
Atour X Hotel, Baiyunshan Airport Road, Guangzhou
Atour X Hotel, Baiyunshan Airport Road, GuangzhouAtour X Hotel, Baiyunshan Airport Road, GuangzhouAtour X Hotel, Baiyunshan Airport Road, Guangzhou
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Atour X Hotel, Baiyunshan Airport Road, Guangzhou Guest Reviews

4.8/5
Excellent
3054 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(3054)
Positive reviews(3007)
Reviews with photos/video(178)
Friendly front desk staff(266)
Delicious breakfast(236)
Quiet & comfortable(166)
Large rooms(117)
Perfect for business trips(79)
Convenient parking(79)
Close to airport(21)
Nice elevator(16)
Negative reviews(47)
TBK
Superior Room (2 Beds)
Stayed in Oct 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Nov 5, 2024
The staffs are friendly. They help me alot. The room ií very comfortable. Thanks.
Response from Property: Everything that belongs to this season is just right, just as you are satisfied with our service with a five-point praise, this unremitting pursuit of quality and persistent pursuit of behind, we only do the leader! Satisfaction is just the starting point, next time you come back, we will surprise you!
Guest User
Elegant Double Bed Room (Cozy Comfort + Deep Sleep Bedding)
Stayed in Nov 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Dec 29, 2024
The staff are very helpful and friendly. The room is spacious, clean and the shower is very nice.
Response from Property: Dear Duoyou, thank you for your praise. I look forward to seeing your five little stars next time. We will continue to maintain high-quality service and look forward to the next beautiful encounter with you. Atour has been waiting for you on the road.
Squidy
Superior Room (2 Beds)
Stayed in Sep 2024
Travel with friends
1 review
4.5/5
Great
Posted on Dec 19, 2024
Hotel room is clean but location abit far from town. And not really near airport😅but overall of hotel is good.
Response from Property: Thank you for your recognition of Dole, service is our basic requirement, standing in your shoes, considering your needs, giving you the best staying is Dole's motivation to move forward, looking forward to your next stay, next time we hope Dole can get your 5-star review
Guest User
Elegant Double Bed Room (Cozy Comfort + Deep Sleep Bedding)
Stayed in Feb 2024
Couples
2 review
5.0/5
Outstanding
Posted on Apr 1, 2024
Staffs provides good customer services and take care about our requirements. It has wonderful memory.
Response from Property: 一些人喜歡熱烈,而我偏愛沉靜;一些人喜歡聊夢想,而我衹是堅持初心;一些人努力讓人生充滿驚喜,而我努力衹想讓我的人生看起來自然而然,就像河流一樣,自然流淌。謝謝小主的五分好評,願您每天都充盈着小確幸
Guest User
Superior Double Room
Stayed in Nov 2023
Other
2 review
3.2/5
Posted on Jan 2, 2024
It's very noisy and annoying since there is a construction site outside the hotel! Check-in procedure is complicated!! No mini-bar / small fridge even a so call "Superior Double Room"!!
Response from Property: Hello dear friends, I am Yan Che, the general manager of the hotel, and I am very sorry for the bad experience I have had. At present, only a few wooden room types are equipped with Xiaoice boxes. For the problem of repairing the subway around the hotel, the hotel is also very distressed, the noise brought by the daily knocking sound seriously affects the experience of our guests, and it is very inconvenient for our guests and the surrounding crowd, the subway is the convenience of transportation provided by the municipal government, but the process is really painful, our front desk partner did not make room arrangements for you at the first time, which brings you a bad feeling, I sincerely apologize to you on behalf of the hotel front desk partner, in the future we will focus on the construction time of the subway every day, if there is a construction situation at night, We will complain to the municipal administration, and pay attention to the feelings of every guest, in the case of sufficient rooms, try to help customers arrange a quiet room facing the interior, and after the end of the municipal project, you are very welcome to visit our store again to experience the new transportation benefits and continuous improvement of hotel services, thank you.
Shao loong
Elegant Double Bed Room (Cozy Comfort + Deep Sleep Bedding)
Stayed in Apr 2023
Business travelers
44 review
4.5/5
Great
Posted on May 27, 2023
Very helpful staff, many eateries around the area! The bed was by far one of the best I have slept in a hotel.
Response from Property: Thank you Duo friends praise, see duo friends this full score comments, Duoer heart is particularly excited, and when I was a child got a hundred as happy. Warm, efficient, intimate service is what we should do, Duoer will continue to work hard ~谢谢朵友的夸奖,看到朵友这条的点评,朵儿内心特别激动,就和小时候得到了一百分一样高兴。热情,高效,贴心的服务是我们应该做的,朵儿会继续努力哒~
ghostofk2
Superior Double Room
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 17, 2024
No complain
Response from Property: 嗨~親愛的客官,能夠陪您度過一段愉悦的差旅時光,朵兒感到非常的榮幸和喜悦!“鄰里”是我們的服務理念,期待您的回來 ——好客的朵兒
Guest User
Superior Suite (Tranquil Comfort + Smart Bathroom)
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 21, 2024
Good hahahaha
Response from Property: 嗨~親愛的客官,能夠陪您度過一段愉悦的差旅時光,朵兒感到非常的榮幸和喜悦!“鄰里”是我們的服務理念,期待您的回來 ——好客的朵兒
Guest User
Superior Room (2 Beds)
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 31, 2024
Amazing
Response from Property: 親愛的朵友,你好呀!非常感謝您的五分點評,看到您的五顆小星星,朵朵好開心,朵兒會繼續努力做好服務的~白茶清歡無別事,我在亞朵等風也等您
Guest User
Superior Double Room
Stayed in Apr 2023
Business travelers
9 review
4.7/5
Amazing
Posted on May 28, 2023
Good 👍🏻
Response from Property: Thank you for your support and love for Ya Duo, the vast sea of people just meet with you, have to say that this is a kind of fate, so fate this thing can not meet. Met is a lifetime, thank you for becoming a pink.感谢您对亚朵的支持与厚爱,茫茫人海就偏偏与您相遇,不得不说这是一种缘分,所以缘分这东西可遇不可求。遇见了就是一生,感谢您成为朵粉。
Yunbaobiqi
Elegant Double Bed Room (Cozy Comfort + Deep Sleep Bedding)
Stayed in Jan 2025
Family
4 review
5.0/5
Outstanding
Posted on Feb 5, 2025
The service is very thoughtful and considerate, the location is easy to find, the overall stay experience is five stars, Atour's bedding is very comfortable and can remove the fatigue of travel.
Original TextTranslated by Google
Response from Property: Wow~ I'm very glad that you had a wonderful time in the hotel and shared and gave feedback on your happiness. We will continue to work hard to continuously improve the hotel's supporting facilities. Thank you for your trust and love for our hotel. Looking forward to your visit again~ Manual comparison ❤
Yiyangyaoguangxiao
Elegant Double Bed Room (Cozy Comfort + Deep Sleep Bedding)
Stayed in Dec 2024
Couples
26 review
1.0/5
Posted on Jan 6, 2025
The hotel has difficulty in parking. The parking lot staff is arrogant and rude. The hotel front desk service is also average. It is clearly a smart toilet option, but you have to upgrade to a suite to get it. The bedside charger is broken. They also keep pushing Atour membership. Will consumers join this kind of service? In the end, it was Ctrip that solved the problem for me. Thank you 🙏 Ctrip is the most trustworthy hotel booking software.
Original TextTranslated by Google
Response from Property: 親愛的朵友,十分抱歉讓您入住期間產生了如此尷尬的事情,小朵很愧疚!很遺憾沒能讓您滿意而歸,這不僅僅給酒店帶來了損失,也給您帶來了諸多不便。請相信我們會進步的,也期待客人您下次入住,一起見證亞朵的成長!
Guest User
Superior Room (2 Beds)
Stayed in Nov 2024
Business travelers
30 review
5.0/5
Outstanding
Posted on Jan 23, 2025
The room was very comfortable to rest in, the room was clean and tidy, the YOYO staff at the front desk were polite, and it was also close to the attractions. Window of the World, Coast City, and MixC were directly accessible by subway. The subway was also very close. Recommended [strong]
Original TextTranslated by Google
Response from Property: Dear friends of Atour, thank you for your praise and recognition. We are very happy. Hotels are our foundation and service is our basis. Atour has a humanistic style, a warm feeling and a comfortable experience. When we go out, we just want to relax our mind and enrich our spirit in the city. This is Atour. Atour started from a hotel, but it is more than a hotel. We look forward to your next wonderful encounter. Atour is always waiting for you on the road.
Anonymous User
Executive Twin Room (2 Beds)
Stayed in Nov 2024
Family
14 review
5.0/5
Outstanding
Posted on Dec 24, 2024
This is my second time staying at Atour Hotel. The hotel is clean, fresh, and the bedding is comfortable. It is not far from Baixin Plaza, and you can reach it in a short walk. There is also a late-night porridge self-service snack in the evening, which is very warm and nice.
Original TextTranslated by Google
Response from Property: It takes thousands of glances in the previous life to get to know each other in this life. Thank you for your affirmation of Duoer. I hope you can continue to choose Duoer. ♥
Guest User
Elegant Double Bed Room (Cozy Comfort + Deep Sleep Bedding)
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 15, 2024
The service was very good. They thoughtfully prepared fragrances, which made the whole room fragrant. Because I am particularly afraid of cold weather and Guangzhou is experiencing a temperature drop, they specially brought an electric heater and thoughtfully helped me turn on the air conditioner in the room in advance. As soon as I entered the room, it was warm as spring.
Original TextTranslated by Google
Response from Property: The people who wander around us may just be waiting for a kind of understanding, waiting to meet at the right time. When the time is right and the place is right, you will fall in love with him. But fortunately, you still meet in this life. Welcome home next time~