Darren
December 4, 2024
summarize into one paragraph
My experience at this hotel was nothing short of disastrous. Upon entering the room, I was immediately struck by its deplorable condition, which was a far cry from the advertised images. The space was filthy, with visible cracks on the walls and floor, and permeated by a disgusting odor that made it nearly uninhabitable. When I complained, the alternative room offered was equally unsuitable, reeking of smoke and resembling a LAN shop more than a hotel room. The stark contrast between expectation and reality was so severe that I couldn't bring myself to stay even a single night. Within a mere 10 minutes, I made the decision to leave and book another hotel, as the thought of spending any time in such unacceptable conditions was out of the question. This experience was not only disappointing but also resulted in additional costs and inconvenience. Would want a refund for the night I did not use