Duo'erman International Hotel (Guangzhou South Railway Station) Reviews
Duo'erman International Hotel (Guangzhou South Railway Station)
No.19 Zhongpingcha Road, Panyu District, Guangzhou, Guangdong, ChinaView Hotel Details
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Duo'erman International Hotel (Guangzhou South Railway Station) Guest Reviews
4.2/5
965 review
Verified reviewsLocation4.2
Amenities4.1
Service4.3
Cleanliness4.1
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All reviews(965)
Positive reviews(905)
Reviews with photos/video(234)
Convenient parking(53)
Friendly front desk staff(38)
Easy to get around(22)
Well designed(7)
Many amenities(7)
Well decorated(4)
Amazing natural light(2)
Negative reviews(60)
Elo50
Japanese-Style Couples'Themed Room (Double Bed)
Stayed in 2024年6月
Business travelers
8 review
Posted on 2024年7月1日
Was okay but just avoid hotels like this with soke permitted rooms, they air is disgusting if you are a non smoker. And the mattress was on the floor, I cannot remember being in any hotel like this in my life
Response from Property: Dear Guest,Hello,First of all, thank you for choosing our hotel and taking the time to share your experience. We highly value your feedback and apologize for any inconvenience you may have encountered.Regarding the smoking environment you mentioned, we fully understand your concern. We strive to provide all guests with a comfortable, clean, and non-smoking accommodation. In response to your feedback on air quality, we will immediately investigate and take appropriate measures to improve it, including but not limited to enhancing room ventilation, replacing air purification equipment, and increasing cleaning frequency, to ensure that every guest can breathe fresh air.Additionally, regarding the mattress placement, we apologize for the inconvenience and discomfort it may have caused. We will promptly rearrange the room to ensure the mattress is in the appropriate position and provide you with a more comfortable stay.Your opinions and suggestions are crucial to us as they help us continuously improve our service quality. To express our apology, we are willing to offer you compensation measures such as a discount or free room upgrade for your next stay. We also encourage you to contact us anytime with your specific needs and suggestions, and we will do our utmost to meet your expectations.Once again, thank you for your feedback and support. We look forward to providing you with even better service and a more comfortable accommodation experience in the future.
Nchang Victory
Japanese-Style Couples'Themed Room (Double Bed)
Stayed in 2023年6月
Solo travelers
14 review
Posted on 2023年8月12日
The room was a little bit smelly. The location of the hotel was good.
Response from Property: Dear guest, hello! Sorry to bring you bad feelings, next time you find a problem, please give feedback to our service staff as soon as possible, we will help you solve it! Thank you again for your review, we look forward to your coming again, thank you!
YounesYouri
Japanese-Style Couples'Themed Room (Double Bed)
Stayed in 2024年4月
Solo travelers
4 review
Posted on 2024年4月14日
It smells really bad
Juliana
Business Double Room
Stayed in 2022年11月
Solo travelers
2 review
Great
Posted on 2022年11月29日
Pretty decent stay. The only thing I thing is that I thought the hotel corridors were really dark.
Guest User
Discount Double Room
Stayed in 2022年8月
Travel with friends
20 review
Outstanding
Posted on 2022年9月19日
Friendly staff, clean room and a good location. Would definitely stay again.
Isaac Ayer 艾耶尔 Stafford
Business Room (2 beds)
Stayed in 2021年9月
Other
6 review
Posted on 2021年9月28日
The bed is uncomfortable and since we are staying a while it seems they don't vaccum the room. Actually we have not seen the cleaning staff with a vaccum at all. Occasionally the room next to us is rented and we hear people talking and the TV through the wall. It is a subpar hotel and the photo of the eating area and the buffet area you expect for the food is actually the restaurant next door. This hotel order the same take away food each day and dumps it in some bins downstairs in the lobby to eat. There is never any vegetables or fruit.
pumliam
Business Suite
Stayed in 2023年3月
Business travelers
6 review
Outstanding
Posted on 2023年3月23日
Best hotel
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Japanese-Style Couples'Themed Room (Double Bed)
Stayed in 2024年7月
Business travelers
2 review
Outstanding
Posted on 2024年7月27日
The room is nice and the service of the guy at the front desk is also very good. I’ll come back next time.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
522149884
Business Suite
Stayed in 2024年7月
Business travelers
6 review
Outstanding
Posted on 2024年7月27日
The hotel front desk service is very good and the location is easy to find
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Japanese-Style Couples'Themed Room (Double Bed)
Stayed in 2024年6月
Business travelers
4 review
Outstanding
Posted on 2024年6月11日
Very satisfied with the stay experience, the price is affordable, there is free parking, and the service attitude is very good
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Discount Double Room
Stayed in 2024年5月
Other
1 review
Outstanding
Posted on 2024年5月30日
Very good, especially thanks to Comrade Xiao Peng, the service is excellent!
Original TextTranslated by Google
M. jg
Business Room (2 beds)
Stayed in 2024年7月
Business travelers
6 review
Outstanding
Posted on 2024年7月28日
Very nice, clean and tidy
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Laiang
Japanese-Style Couples'Themed Room (Double Bed)
Stayed in 2024年7月
Business travelers
21 review
Outstanding
Posted on 2024年7月31日
Good service and clean
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Japanese-Style Couples'Themed Room (Double Bed)
Stayed in 2024年3月
Business travelers
1 review
Outstanding
Posted on 2024年4月6日
It's pretty good. It's very convenient to find it, just by the road. There are only two or three types of breakfast. It's not bad. It's also convenient to eat around. I hope Kawaii can do better.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Business Double Room
Stayed in 2024年4月
Business travelers
3 review
Outstanding
Posted on 2024年4月28日
The hotel is very good, and the front desk service attitude is very good.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!