Orange Hotel (Guangzhou North Station Branch)

Orange Hotel (Guangzhou North Station Branch) Reviews

Orange Hotel (Guangzhou North Station Branch)

No. 34 Zhanqian Road, Huadu District, Guangzhou, Guangdong, 510800, ChinaView Hotel Details
Orange Hotel (Guangzhou North Station Branch)
Orange Hotel (Guangzhou North Station Branch)Orange Hotel (Guangzhou North Station Branch)Orange Hotel (Guangzhou North Station Branch)
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Orange Hotel (Guangzhou North Station Branch) Guest Reviews

4.7/5
Outstanding
753 review
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(753)
Positive reviews(739)
Reviews with photos/video(83)
Delicious breakfast(68)
Friendly front desk staff(68)
Classy environment(58)
Quiet & comfortable(31)
Easy to get around(28)
Perfect for business trips(14)
Close to train station(10)
Stayed multiple times(7)
Negative reviews(14)
PIERRE PAUL THIERRY
Superior Double Room
Stayed in Oct 2024
Business travelers
31 review
4.5/5
Great
Posted on Dec 1, 2024
Close to Guangzhou north station, clean and comfortable room. Need a mini-program to check-in, but the staff helped. Light switch system not intuitive, as always in hotels in China.
Response from Property: Dear guest, thank you for your perfect review. Your support and encouragement are the biggest driving force for Xiaoju to move forward. Xiaoju strives to create a warm and comfortable environment for guests and meet the needs of different guests with the highest cost-effectiveness. We look forward to your next stay and wish you a happy life~
Chow Fah
Parent-child Room
Stayed in Mar 2024
Solo travelers
3 review
4.7/5
Amazing
Posted on Apr 12, 2024
Friendly and room well equipped Food moderate with chinese cuisine
Response from Property: Dear guest, thank you for your review. Your support and encouragement are the biggest driving force for Xiaoju to move forward. Xiaoju strives to create a warm and comfortable environment for guests and meet the needs of different guests with the highest cost-effectiveness. We look forward to your next stay and wish you a happy life~
Guest User
Parent-child Room
Stayed in Mar 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Apr 17, 2024
It is very nice Hotel. People also support Good also nice but people don’t know English improve the English language. The customer also not suffer but try to more best service.
Response from Property: Dear guest, thank you for your perfect review. Your support and encouragement are the biggest driving force for Xiaoju to move forward. Xiaoju strives to create a warm and comfortable environment for guests and meet the needs of different guests with the highest cost-effectiveness. We look forward to your next stay and wish you a happy life~
Helena娜娜
2-bed Room
Stayed in Mar 2024
Travel with friends
4 review
4.5/5
Great
Posted on Apr 14, 2024
Close to Guangzhou north train station but inconvenient for getting to central area
Response from Property: Dear guest, thank you for your review. Your support and encouragement are the biggest driving force for Xiaoju to move forward. Xiaoju strives to create a warm and comfortable environment for guests and meet the needs of different guests with the highest cost-effectiveness. We look forward to your next stay and wish you a happy life~
Nohmaan
2-bed Room
Stayed in May 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Sep 27, 2024
Great Experience, friendly staff
Response from Property: 尊敬的賓客!您好!感謝您對酒店房間的評價,有什問題可以及時告訴小桔給您解決喲,我們努力做到讓您滿意拿到五顆小星星的,小桔會努力加油的!!!
heiney
Superior Double Room
Stayed in Aug 2023
Business travelers
32 review
3.0/5
Posted on Nov 9, 2023
Nice location and very close to our factory . Breakfast is okay and there is a lot of choice .
Response from Property: Dear Guest! Hello! Thank you for your evaluation of the hotel room. If you have any problems, you can tell Xiaoju in time to solve them for you. We will work hard to make you satisfied and get five stars. Xiaoju will work hard! ! !
Guest User
Superior Double Room
Stayed in Sep 2023
Other
19 review
5.0/5
Outstanding
Posted on Oct 15, 2023
Aaaaaaa
Response from Property: Dear guest, thank you for your perfect review. Your support and encouragement are the biggest motivation for Xiaoju to move forward. Xiaoju strives to continuously create a warm and comfortable environment for guests and meet the needs of different guests with the highest cost performance. We look forward to your next stay and wish you a happy life~
Guest User
Superior Double Room
Stayed in Dec 2024
Family
1 review
1.3/5
Posted on Jan 13, 2025
I have lived in Orange Hotel for several years. This one in Guangzhou is the worst. I am still scared and feel that my safety is not guaranteed. I was awakened by a strange noise at the door at around 1:00 in the middle of the night. I was so scared that I quickly put the 2 bedside tables in the room against the door. There were irregular beeping sounds for the next few minutes, ten minutes, and twenty minutes, which sounded a bit like the sound of entering a password. I called the front desk but there was no dial number on the landline. After finding the order, I found the hotel phone number. The front desk said to wait for 5 minutes to come and check. After 5 minutes, no one came, so I called again and they were on the way. When they came, they said they had some problems and closed the door forcefully once. She also heard the sound outside the door. I said that if it rang again, I would change rooms. I waited for a few minutes and there was no sound, so I left. After more than ten minutes, I was about to fall asleep and I couldn't hear the end. It rang again. I thought I should just endure it in the middle of the night. I would not hear it when I fell asleep. It kept ringing irregularly for a few minutes, ten minutes, or twenty minutes. I was really annoyed. I went to the front desk again. It was already past three o'clock when I changed the room. I endured it for several hours and was scared for several hours. The light switch in the room was designed by **. You can see what it means from the picture. Finally, I advise everyone not to stay in 903. The corner room is irregular. At the edge, there is a utility room in front of the right, and the door is open. There are no rooms next to it. I was scared with a child. I don't know if Room 3 on other floors is the same. Don't stay there. The gentleman who checked us in was a bit bullying to the lady and arranged the worst room for us. There were other similar rooms, but we were arranged in the worst one.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Guest User
Parent-child Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 8, 2024
The room is very good, the bathroom is separated into dry and wet areas, the windows are ventilated, and there are no mosquitoes. I recommend it. The TV is large and can be projected. There is also a sofa to put things, and the toiletries are also complete.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your perfect review. Your support and encouragement are the biggest driving force for Xiaoju to move forward. Xiaoju strives to create a warm and comfortable environment for guests and meet the needs of different guests with the highest cost-effectiveness. We look forward to your next stay and wish you a happy life~
Lanlanlanmeimei
Superior Double Room
Stayed in Sep 2024
Travel with friends
29 review
5.0/5
Outstanding
Posted on Oct 14, 2024
The room was relatively clean and the service was friendly. It was still more than ten minutes away from the North Station. The room upgrade voucher I used didn't seem to be upgraded. Both of us were gold members and no extra breakfast was provided. It didn't matter because I was only staying for one night.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Guest User
Guestroom - Double Occupancy
Stayed in Aug 2024
Business travelers
35 review
4.7/5
Amazing
Posted on Sep 14, 2024
The front desk staff was friendly and polite. The hotel room was clean and tidy, but the room was a bit stuffy and smelled a bit. The air conditioner had to be turned on all the time. There were quite a lot of choices for breakfast. There were not many options for dinner around.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you for pointing out our shortcomings. We have notified the relevant departments to follow up and make improvements. We look forward to visiting you again and wish you a happy journey!
Guest User
Superior Double Room
Stayed in Jul 2024
Couples
9 review
5.0/5
Outstanding
Posted on Aug 20, 2024
Super, super satisfied, very good, very comfortable stay, the front desk service is very good, I like it very much.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your perfect review. Your support and encouragement are the biggest motivation for Xiaoju to move forward. Xiaoju strives to continuously create a warm and comfortable environment for guests and meet the needs of different guests with the highest cost performance. We look forward to your next stay and wish you a happy life~
Guest User
2-bed Room
Stayed in Jun 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Jul 28, 2024
The room was clean and tidy, with no particularly obvious stains. I give a thumbs up to the cleaning lady. The front desk was also very good. Seeing that we arrived late, they arranged a high floor for us. We could see the high-speed rail view, which was very good. At 1 a.m., my companion had insomnia because of the noise of the air conditioner, so he had no choice but to call the front desk to ask if there were earplugs. The front desk also answered the phone quickly, which deserves a five-star praise.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your perfect review. Your support and encouragement are the biggest driving force for Xiaoju to move forward. Xiaoju strives to create a warm and comfortable environment for guests and meet the needs of different guests with the highest cost-effectiveness. We look forward to your next stay and wish you a happy life~
Guest User
Superior Double Room
Stayed in Nov 2024
Other
12 review
4.2/5
Very Good
Posted on Dec 6, 2024
The service is average. I told the front desk to arrange a room not facing the road, but the front desk still arranged 3 rooms facing the road for us, so it was quite noisy. I was too lazy to change it, so I arranged a triangular irregular room, which was not very comfortable to live in. I will not stay here again.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Anonymous User
Guestroom - Double Occupancy
Stayed in Jun 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Jul 29, 2024
Not bad, I like Huazhu Club! I hope it will get better and better!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your perfect review. Your support and encouragement are the biggest driving force for Xiaoju to move forward. Xiaoju strives to create a warm and comfortable environment for guests and meet the needs of different guests with the highest cost-effectiveness. We look forward to your next stay and wish you a happy life~