AIQUN HOTEL Reviews
AIQUN HOTEL
No. 113 West Yanjiang Road, Yuexiu District, Guangzhou, Guangdong, 510120, ChinaView Hotel Details
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AIQUN HOTEL Guest Reviews
4/5
677 review
Verified reviewsLocation4.2
Amenities3.6
Service4.1
Cleanliness4.0
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All reviews(677)
Positive reviews(594)
Reviews with photos/video(165)
Easy to get around(49)
Great value for money(47)
Fantastic river view(44)
Average decor(20)
Friendly front desk staff(9)
Well designed(8)
Close to metro(7)
Amazing natural light(5)
Negative reviews(83)
Peter Paul Joseph
Deluxe Queen Suite
Stayed in Dec 2024
Couples
6 review
Posted on Jan 6, 2025
Nice stay in this historically significant building. Internally it’s a bit worn, scruffy and aged, but that is to be expected for the cheap price. Location is excellent on the banks of the Pearl River in easy walking distance to Shamien Island. Bed was clean and comfy and staff friendly. I enjoyed my stay and will come back and stay again. You may need Google translate if you cannot speak Cantonese or Mandarin!
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "attentive service", and we are actively discovering opportunities to provide you with services, offering you a more satisfactory and comfortable resting environment! Your satisfaction is our relentless pursuit!
Guest User
Standard Room (2 beds)
Stayed in Oct 2024
Solo travelers
1 review
Posted on Nov 21, 2024
Found three cockroaches in my room. Booked the room for 7 nights but left and checked out before sleeping for even a single night.
Response from Property: Dear guest: Hello! We apologize for not being able to provide you with a pleasant stay experience and failing to meet your expectations. Regarding the issue you raised, we have provided feedback to the relevant departments and will carefully study and solve it, striving to provide guests with a more comfortable and warm stay experience.
Guest User
Queen Room With River View
Stayed in Oct 2024
Solo travelers
5 review
Posted on Nov 12, 2024
Good location and view - next to river and historic area.
But room in poor state of repair - chipped paint and bathroom fixtures falling off.
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable feedback is very important to us, and we will inform the relevant departments to improve the quality of our services. If you come here next time, we hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Travel24
River-view Twin Room
Stayed in Jul 2024
Travel with friends
4 review
Outstanding
Posted on Aug 29, 2024
Great location, Room was clean and comfortable. However, it's time to change the shower tap as its cover was coming off. Peaceful sleep and front desk was very friendly/ helpful.
Response from Property: Dear guest: Hello! We are sorry that we were unable to provide you with a pleasant stay experience and have disappointed your expectations of us. Regarding the issue you raised, we have provided feedback to the relevant departments and will carefully study and solve it, striving to provide guests with a more comfortable and warm stay experience。thank you
Guest User
Deluxe Queen Suite
Stayed in Oct 2024
Family
3 review
Posted on Nov 11, 2024
the rooms offered after checked in does not match what is advertising on website and on trip.com. furniture are broken, dirty, bathroom are dirty, broken. and most important, very smelly with mold, smoke, and wet.
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable feedback is very important to us, and we will inform the relevant departments to improve the quality of our services. If you come here next time, we hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Standard Room (2 beds)
Stayed in Jun 2024
Solo travelers
2 review
Posted on Jul 24, 2024
Hotel requires upgrade. Things are dated not working properly.
Management is not flexible and accommodating.
However location is excellent.
Response from Property: Dear guest, your feedback is the best driving force for us to move forward. We will continuously improve the service awareness of our hotel staff and attach importance to the improvement of service quality. All hotel staff look forward to your next visit! Wishing you a happy life!
Bill
Standard Double Room
Stayed in Jun 2024
Business travelers
6 review
Posted on Jul 13, 2024
The location is good, the staff are friendly and helpful. The rooms haven't been redecorated for many years but are still OK.
Response from Property: Dear guest, your feedback is the best driving force for us to move forward. We will continuously improve the service awareness of our hotel staff and attach importance to the improvement of service quality. All hotel staff look forward to your next visit! Wishing you a happy life!
Guest User
Standard Room (2 beds)
Stayed in May 2024
Family
1 review
Amazing
Posted on Jun 10, 2024
Had a good time staying there. Even thought it is a historical hotel but some stuff needs to be updated such as door knobs faucet handels. Service is pretty good, had no complaint there.
Response from Property: Dear guests! Our goal is to provide guests with a comfortable living environment and the best service. Thank you very much for your valuable feedback. Your feedback and suggestions will help us continuously improve and maintain a high level of service, making our service increasingly perfect. We welcome you to visit again!
Guest User
River-view Twin Room
Stayed in Nov 2024
Family
4 review
Great
Posted on Jan 6, 2025
curtain severely mold. otherwise satisfied
Response from Property: Dear guest: Hello! Thank you for your valuable feedback! We must review our shortcomings and actively correct them.
Maxwell the Traveler
Standard Room (2 beds)
Stayed in Feb 2024
Solo travelers
68 review
Outstanding
Posted on Apr 8, 2024
Fantastic Landmark Hotel, with professional staff ) mainly Mr Otto) who assisted me with my daily requests about Metro, restaurants, taxi, maid service, etc 24/7, which massage my stay really memorable, specially with the view of the Park River, this hotel is truly an icon.
Prices are moderate, and looking to go back and stay there again. I highly recommend this hotel to all travelers.
Response from Property: Dear guest: Hello, thank you for your feedback! The hotel advocates "attentive service", and we are sincerely discovering opportunities to provide you with service, providing you with a more satisfactory and comfortable resting environment! Your satisfaction is our unremitting pursuit!
JUBIER
Standard Room (2 beds)
Stayed in Dec 2023
Business travelers
1 review
Very Good
Posted on Jan 21, 2024
Good, cole
Response from Property: Thank you for your evaluation. Wishing you a happy life.
KWEI YOONG ALVIN
Standard Double Room
Stayed in Mar 2024
Solo travelers
10 review
Very Good
Posted on Apr 13, 2024
Nice clean hotel even though the building is old..
Very old already..
Response from Property: Dear guest: Hello, thank you for your feedback! The hotel advocates "attentive service", and we are sincerely discovering opportunities to provide you with service, providing you with a more satisfactory and comfortable resting environment! Your satisfaction is our unremitting pursuit!
Maralmaa Tuvaan
Standard Double Room
Stayed in Mar 2024
Business travelers
23 review
Posted on Apr 15, 2024
The building is very old and the cleaning is very bad
Response from Property: Dear guest: Hello! We apologize for not being able to provide you with a wonderful stay experience, which has disappointed your expectations of us. Regarding the questions you raised, we have forwarded them to the relevant departments and will carefully study and solve them, striving to provide guests with a more comfortable and warm stay experience.
Guest User
Standard Double Room
Stayed in Feb 2023
Solo travelers
23 review
Posted on Mar 13, 2023
i was very disappointed in this hotel, it needs a bit of an ungrade, part of the garden hotel group, they should bring it bsck to it original glory. but aprt from that is very central.
Michael Zhuang
Standard Double Room
Stayed in Feb 2024
Couples
4 review
Posted on Mar 17, 2024
Could use some improvements in cleanliness.
Response from Property: Dear guest: Hello! Thank you for your valuable feedback! We must reflect on our shortcomings and actively make corrections. Do your best to achieve your satisfaction, welcome supervision! Thank you!