Guangdong Victory Hotel

Guangdong Victory Hotel Reviews

Guangdong Victory Hotel

No. 53 North Shamian Street, Liwan District, Guangzhou, Guangdong, 510130, ChinaView Hotel Details
Guangdong Victory Hotel
Guangdong Victory HotelGuangdong Victory HotelGuangdong Victory Hotel
Check available rooms for your travel dates
We Price Match
1 night

Guangdong Victory Hotel Guest Reviews

4.7/5
Outstanding
3202 review
Verified reviews
Location4.7
Amenities4.5
Service4.7
Cleanliness4.7
Filter by:
Sort by:
All reviews(3202)
Positive reviews(3128)
Reviews with photos/video(772)
Great location(579)
Classy environment(417)
Friendly front desk staff(355)
Easy to get around(165)
Loved the view(110)
Well designed(83)
Average sound insulation(65)
Great swimming pool(24)
Negative reviews(74)
Chico999
Superior Room (2 beds)
Stayed in fév. 2024
Couples
7 review
5.0/5
Outstanding
Posted on 24 fév. 2024
Clean and comfy, awesome service, large shower w/plenty of hot water, terrific restaurants and transportation nearby
Response from Property: Dear guest, welcome to Guangdong Victory hotel. The hotel has a long history and rich reception experience, the room is very clean, guests can rest assured to stay.The food in our restaurant is rich and diverse, which is enjoyed by foreign guests as well as locals.There is a new gym on the third floor of the hotel, we welcome you to experience! Wish you a pleasant trip!
SimoneMF
Deluxe Double Room
Stayed in déc. 2023
Family
27 review
3.0/5
Posted on 24 déc. 2023
Heritage Hotel from the 30’s. Very nice hall, with a old fashioned taste. We arrived late in the evening (about 24:00), no concierge available at that time. Worst thing the room was very cold (14 degrees) and the heating air conditioning system was not working! Response from the Hotel staff was slow, trying first to pretend that the heating was ok and then after a long waiting, proposing a down-graded room, with some excuses... Then, after about half an hour, they delivered us a portable heater. Breakfast in the morning was below expectations, not well displaced, dirty tables and the staff again inattentive. Location is good for a walk in the old fashioned Shamian Island.
Response from Property: Dear guest , Guangdong Victory hotel has a long history, built in 1895, is a very professional star hotel. At present, the heating system of the hotel has been maintained, and the heating has been restored. At present, there is no bellman in the hotel late at night, and the staff is reduced. We are very sorry for this. Thank you again for staying and have a nice trip
Guest User
Family Room
Stayed in juin 2024
Family
1 review
4.5/5
Great
Posted on 10 juin 2024
The location is perfect to discover the city for a long weekend. The kids enjoyed the swimming pool after a day of walk. Staff was very helpful to make our stay nice and easy, Scen was very patient to help me organise tours and find restaurant close to the hotel. They kindly provide a spare bed for our child. We definitely recommend this address!
Response from Property: Wishing you a happy and healthy Dragon Boat Festival! Thank you for your positive review and recommendation. We're delighted to hear that our location facilitated your exploration of the city and that the children enjoyed the swimming pool. It's great to know that our staff, especially Scen, were able to assist you with organizing tours and finding nearby restaurants, making your stay enjoyable and hassle-free. We appreciate your feedback and look forward to welcoming you and your family back for another memorable stay in the future.
CAT EST
Superior Room (2 beds)
Stayed in mai 2024
Travel with friends
1 review
3.7/5
Posted on 4 juill. 2024
A convenient hotel for a short stay on a glamorous, quiet island in the centre of Canton like Shamian. The staff are friendly and hard-working, but the hotel is simple and spartan. The advantage is the location and the walks along the floral avenues with tall trees by the river. Meals were taken in the many sophisticated restaurants with beautiful terraces next door.
Response from Property: Thank you for your feedback on the Guangdong Victory Hotel. We are delighted to hear that you found our location convenient for a short stay, appreciating the glamorous and quiet environment of Shamian Island. We are also pleased that you acknowledged the friendliness and hard work of our staff. Your comments about the simplicity of the hotel and the spartan accommodations have been noted, and we continuously strive to improve our services and facilities to enhance our guests' experiences. We are glad that you enjoyed the advantage of our location, the pleasant walks along the floral avenues, and the availability of sophisticated restaurants with beautiful terraces nearby. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for another visit in the future.
Nok.Richy
Executive 2-bed Room
Stayed in juill. 2024
Business travelers
14 review
4.2/5
Very Good
Posted on 9 août 2024
Overall of room are good. Location in good area, easy to find restaurant and etc.
Response from Property: Thank you very much for your positive feedback on the Guangdong Victory Hotel. We are proud to have such a friendly and helpful team. Your satisfaction is our greatest motivation, and we will continue to maintain this enthusiasm and professionalism to provide you with even better service. We look forward to your next visit and the opportunity to serve you again!
Guest User
Superior Room (2 beds)
Stayed in mai 2024
Family
4 review
2.2/5
Posted on 16 mai 2024
Lack of training and of skills defines staff working in most Chinese hotels -and I have been in over 20 cities in the country- but this hotel is really the worse that I visited in years. Staff are just clueless about everything you may need or ask and they have no manners at all...they are even unable to use the map that they give at the reception!. I was lucky to know Guangzhou quite well so I managed alone, but I was wondering how other visitors of the city can find their way around... After travelling to over 50 countries I would suggest hotel managers and big chains to take this aspect really seriously because it really damages the image of the country
Response from Property: Dear Guest,We are apologize to hear about your disappointing experience at our hotel. Your feedback is extremely important to us, and we take it very seriously. We understand the issues you've raised regarding staff training and skills, as well as the manners and knowledge of our team members. This is not the standard of service we strive to provide, and we apologize for any inconvenience this may have caused you.We are committed to addressing these issues immediately and will be reviewing our training procedures to ensure that all staff are equipped with the necessary skills and knowledge to provide our guests with a positive and helpful experience.Thank you for bringing these matters to our attention. We hope to have the opportunity to improve and to show you that we can provide a much better service in the future.Sincerely,GuangDong Victory hotel team.
Guest User
Superior Room (2 beds)
Stayed in avr. 2024
Business travelers
2 review
4.2/5
Very Good
Posted on 1 mai 2024
Hotel location is very good for business travelers as well as family. We go for Canton Fair and hotel provide free shuttle service. All hotel staff is always helpful.
Response from Property: Dear guest,We are pleased to hear that you find our Victory hotel location suitable for both business travellers and families. We are always committed to providing convenience to our guests attending the Canton Fair, and the free shuttle service is precisely to ensure that your trip is more relaxed and enjoyable.We take the experience of every guest very seriously and strive to ensure that our staff can provide the friendliest and most helpful service possible. Your affirmation is the greatest encouragement to our work.Thank you again for your feedback and we look forward to serving you again on your future business or family trips.Wish you a pleasant trip!
w
Superior Room (2 beds)
Stayed in avr. 2024
Travel with friends
39 review
5.0/5
Outstanding
Posted on 22 avr. 2024
The location is located on shamian island which is wonderful. The hotel room is smaller because the hotel is one of the oldest hotels on the island. I loved walking around the island and colonial buildings are wonderful.
Response from Property: Dear guest, I'm glad you like Guangdong Victory hotel. We have a history of more than 100 years, and the hotel has a museum to record many stories. Our location is also very convenient for guests going to Pazhou Convention and Exhibition Center and Tianhe CBD, with nearby subway and bus stops. Wish you a pleasant trip!
Boci
Superior Room (2 beds)
Stayed in avr. 2024
Travel with friends
84 review
4.7/5
Amazing
Posted on 21 avr. 2024
the location is amazing,the rooms are clean,just the swimming pool was closed,because of the bad weather.
Response from Property: Dear guest, Our location is very good, we are close to the subway station, bus stop. It is very convenient for guests going to Pazhou International Convention and Exhibition Center, Tianhe CBD and Guangzhou Railway Station. The swimming pool will be closed for the safety of guests during heavy rain. But guests can try our new gym on the third floor! Wish you a pleasant trip!
BryGuy
Superior Double Room
Stayed in avr. 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on 23 avr. 2024
My Boss booked this room for me and what a great hotel on Shamien Island, so close to the Metro line, shopping street and just great vibes on this little historic Island. The included breakfast was simple but good...very clean and very good feeling in this hotel. Sleep was peaceful, since not many cars in the area.
Response from Property: Dear guest, Guangdong Victory Hotel is situated in a beautiful environment close to the metro station. Conveniently accessible to Tianhe CBD, Pazhou Convention and Exhibition Center and airport. The hospitality of the hotel staff is very friendly to foreign visitors. We hope you will stay with us again. Wish you a pleasant trip!
Guest User
Executive 2-bed Room
Stayed in avr. 2024
Family
1 review
4.7/5
Amazing
Posted on 15 avr. 2024
Overall, this is a very good hotel in GZ. The service is friendly, helpful, and professional. It makes my trip to GZ comfortable and relaxing.
Response from Property: Dear guest, Guangdong Victory hotel is a century-old hotel, our staff is very professional and friendly, happy to provide foreign friends with necessary help. We are glad you enjoyed your trip and hope you can choose us again next time! Thank you!
Bill Louey
Superior Room (2 beds)
Stayed in avr. 2024
Couples
2 review
5.0/5
Outstanding
Posted on 1 mai 2024
All good. It's a great place to stay in a great location. Niki provides excellent service.
Response from Property: Dear guest,We are pleased to know that you find our hotel well located and that Niki, the front desk staff, provided you with excellent service.We know that both the comfortable accommodation and the professional service of our staff are key factors in ensuring guest satisfaction. Niki's hospitality and professionalism exemplify our hospitality and your recognition will inspire all our staff to continue to strive to provide even more attentive service.We look forward to serving you again on your future trips and are committed to continuing to maintain our service quality and environmental standards to meet your expectations.Thank you again for your support, I wish you a happy life and smooth work!
Rob
Deluxe Room (2 beds)
Stayed in mars 2024
Solo travelers
2 review
4.2/5
Very Good
Posted on 24 mars 2024
First time in Guangzhou and the hotel was recommended. It was very interesting to learn about the history of the area.
Response from Property: Dear guest, we are glad that you like Guangdong Victory Hotel. Guangdong Victory Hotel is the only star-rated hotel in Guangzhou that preserves the classical architecture style of Western Europe. The interior of the hotel is luxuriously decorated and full of rich artistic atmosphere. The museum in the hotel has various exhibits for guests to enjoy. We look forward to your coming again and introducing our hotel to your friends. Thank you!
Niger
Superior Double Room
Stayed in mars 2024
Family
6 review
4.0/5
Very Good
Posted on 21 mars 2024
Nice location situated near the river with good views of the city skyline. Has a european vibe due to the architecture of the buildings around the location. Room was decent with appropriate service
Response from Property: Dear guest, Guangdong Victory Hotel is located in the Shamian Island tourist area, where in the last century was the consulate area of European and American countries and the settlement of foreign businessmen, under the efforts of the government, to retain a lot of European ancient buildings. Including our hotel also has a long history, and we have a professional level of service to bring warmth to your stay! Wish you a pleasant trip!
Guest User
Executive Queen Room
Stayed in juill. 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on 27 août 2024
Well-situated, clean, spacious rooms. Very helpful front desk.
Response from Property: Dear Guest:Thank you for your positive feedback on the Guangdong Victory Hotel. We're delighted to hear that you found our location convenient, the rooms clean and spacious, and our front desk staff very helpful. Your satisfaction is our top priority, and we look forward to welcoming you back in the future.——GuangDong Victory hotel