Carat Hotels - Guangzhou

Carat Hotels - Guangzhou Reviews

Carat Hotels - Guangzhou

No. 388 Middle Guangyuan Road, Baiyun District, Guangzhou, Guangdong, 510405, ChinaView Hotel Details
Carat Hotels - Guangzhou
Carat Hotels - GuangzhouCarat Hotels - GuangzhouCarat Hotels - Guangzhou
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Carat Hotels - Guangzhou Guest Reviews

3.6/5
289 review
Verified reviews
Location3.7
Amenities3.6
Service3.5
Cleanliness3.7
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All reviews(289)
Positive reviews(241)
Reviews with photos/video(42)
Classy environment(30)
Convenient location(16)
Great value for money(15)
Quiet & comfortable(14)
Large rooms(12)
Friendly front desk staff(9)
Strange smell in room(8)
Convenient parking(5)
Negative reviews(48)
LUXESHOPPER
Standard Twin Room (No window)
Stayed in Sep 2023
Solo travelers
25 review
5.0/5
Outstanding
Posted on Sep 15, 2023
They upgraded me to a bigger room free of charge . A perfect place to be
Vera mafuri
Superior Double Room
Stayed in Dec 2023
Business travelers
6 review
3.2/5
Posted on Dec 11, 2023
The hotel is luxury at affordable prices.. Staff don’t speak English so it’s hard to communicate with them. The breakfast is mostly Chinese food. Location is not far from most markets.
Guest User
Standard Twin Room (No window)
Stayed in Aug 2024
Business travelers
1 review
3.5/5
Posted on Sep 12, 2024
Good Service And good facilities
Comradeice
Superior Room (2 beds)
Stayed in May 2023
Business travelers
2 review
4.0/5
Very Good
Posted on May 4, 2023
Very good choice and good customer service support.
Guest User
Superior Room (2 beds)
Stayed in Sep 2023
Travel with friends
10 review
5.0/5
Outstanding
Posted on Sep 18, 2023
The service was very good and i like the room very much thanks
Anonymous User
Superior Room (2 beds)
Stayed in Mar 2023
Business travelers
3 review
2.0/5
Posted on Jun 23, 2023
The place used to be very nice and relaxing. But now, the place is a little run down. Breakfast is bad, hard to get transport. Furthermore, the receptionist not very friendly. Need renovation asap!
Mathieu
Superior Double Room
Stayed in Apr 2023
Business travelers
2 review
4.2/5
Very Good
Posted on May 3, 2023
Nice room and clean. Missing hot water in morning. Breafast isvery good.
Guest User
Standard Twin Room (No window)
Stayed in Sep 2023
Solo travelers
33 review
5.0/5
Outstanding
Posted on Sep 12, 2023
The hotel is so clean and comfortable
THANAWAT
Deluxe Room (Double bed) (Bathtub)
Stayed in May 2024
Business travelers
23 review
5.0/5
Outstanding
Posted on May 28, 2024
Nice Hotel
Response from Property: Hello! I'm very glad that you chose to stay at the Kaili Hotel. Your comments made the hotel staff immediately glow with great enthusiasm for work! At the same time, we are glad that we can provide you with products and services that provide you with a wonderful experience. Our hotel is conveniently located, bustling and quiet, making it a safe haven for business travelers. The hotel has always strived to provide guests with considerate and warm services. We hope that we can become your home away from home. We sincerely look forward to your next return home! I wish you happiness every day and everything goes well!
ali
Standard Twin Room (No window)
Stayed in Jun 2023
Business travelers
46 review
5.0/5
Outstanding
Posted on Jun 29, 2023
good hotel
Guest User
Superior Room (2 beds)
Stayed in Apr 2023
Business travelers
6 review
4.5/5
Great
Posted on Apr 18, 2023
Good luck
Anonymous User
Superior Double Room
Stayed in Jun 2024
Business travelers
29 review
3.0/5
Posted on Jun 30, 2024
There are small cockroaches under the pillow, and cockroaches were found in the bathroom. I hope the hygiene can be improved. The shower equipment is also broken, and the water is hot and cold. The room is damp and smelly. I hope it can be improved.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and review! Thank you for your valuable opinion! During your stay, there will be many tourists in the room, so we apologize for the inconvenience caused to you! We will immediately strengthen the improvement of the hotel's software and hardware facilities and service quality. Kali Hotel has a complete set of guest room maintenance and repair standards. We will maintain and update the room environment and equipment according to the maintenance plan. The hotel is located in the core business district, with very convenient shopping and transportation. It also offers nutritious breakfast and value-added services, striving to give every guest a more comfortable and convenient experience. We hope that you will have a very good stay next time. Satisfactory experience and feelings, sincerely look forward to your coming again! Wish you all the best!
Heijiang
Superior Double Room
Stayed in Apr 2024
Business travelers
9 review
3.2/5
Posted on Apr 21, 2024
The service is average, it doesn't feel like a hotel, there are many foreigners
Original TextTranslated by Google
Response from Property: Hello! Thank you for your trust in Kali Hotel! Sincerely thank you for taking time out of your busy schedule to praise and recommend! We will continue to maintain our attentive and dedicated service and wholeheartedly provide every guest with a home away from home experience! We are really happy to see your satisfaction and recognition, and sincerely look forward to your visit again! I wish you success in your work and a happy life! Remember to come back often when you have time!
Guest User
Superior Double Room
Stayed in Aug 2024
Couples
2 review
0.8/5
Posted on Aug 23, 2024
It's really bad!!! When I ordered takeout, the deliveryman didn't deliver it upstairs. There wasn't even a robot. I had to go downstairs to get the takeout!!! The worst thing was the hair dryer. The wind was so low that my hair was still wet after half an hour of use.
Original TextTranslated by Google
Guest User
Superior Room (2 beds)
Stayed in Feb 2024
Travel with friends
28 review
5.0/5
Outstanding
Posted on Mar 17, 2024
Not enough air conditioning. Everything else is better. The hotel's teahouse is delicious. Near Yuntai Park
Original TextTranslated by Google
6/9