Hilton Guangzhou Science City Reviews
Hilton Guangzhou Science City
No. 28 Ningcai Road, Huangpu District, Guangzhou, Guangdong, 510663, ChinaView Hotel Details
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1 night
Hilton Guangzhou Science City Guest Reviews
4.7/5
Outstanding
2799 review
Verified reviewsLocation4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(2799)
Positive reviews(2751)
Reviews with photos/video(480)
Great swimming pool(143)
Perfect for kids(140)
Delicious buffet(72)
Tasty dinner(30)
Clean pool(19)
Has play area for children(16)
Family activities available(14)
Negative reviews(48)
Corto Cinese
Accessible Room (2 beds)
Stayed in Dec 2024
Business travelers
6 review
Outstanding
Posted on Dec 16, 2024
It's your average Hilton, a bit old, but overall very nice. The room was really big and it had a big balcony (a chair or table on the balcony would have been appreciated). The only thing I didn't like was the breakfast, the freshly made chinese food was ok, below average in taste, and all the baked goods were at least one day old, very very dry.
The gym was also very good and well equipped, the swimming pool is closed at evenings but it looked very nice. The room was extremely clean and the front desk accepted all my extra requests (extend check-out, more beauty product, etc)
Response from Property: Dear guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Hilton Guangzhou Science City. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!
Fırat Nuri Fodul paneristi78
Premium King Room
Stayed in Jun 2024
Travel with friends
1 review
Outstanding
Posted on Jun 6, 2024
Amazing. Really hotel personals so good,helpfull persons. Room clean and wonderful. Pool and other activities also perfect. And one more nice thing about here, is very quite,silence and peacefull. 👍🏼👍🏼👍🏼
Response from Property: Dear guest,Thank you for taking the time to share your feedback regarding your recent stay with us at Hilton Guangzhou Science City. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!
SoloTraveling
Deluxe King Room (With Balcony)
Stayed in Nov 2024
Business travelers
7 review
Amazing
Posted on Nov 17, 2024
We arrived late. The reception staff were welcoming. I thought it was very kind to have a complimentary upgrade.
Response from Property: Dear guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Hilton Guangzhou Science City. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!
299792458m
Deluxe Twin Room (With balcony)
Stayed in Aug 2024
Family
6 review
Outstanding
Posted on Aug 31, 2024
I recently stayed at Hotel and had a wonderful experience. The rooms were spacious, clean, and well-equipped with modern amenities. The staff were incredibly friendly and attentive, always ready to assist with any needs. The location was perfect, within walking distance to many attractions and restaurants. The breakfast buffet offered a wide variety of delicious options. Overall, I highly recommend this Hilton for anyone looking for a comfortable and enjoyable stay.
Response from Property: Thank you for choosing Hilton Guangzhou Science City. We are glad to receive your recognition for our services. Adjacent to Jianfengling Park, Hilton Guangzhou Jade Hotel offers picturesque scenery, making it a pleasant experience for guests to stroll, camp or ride in their spare time. The hotel is conveniently located near Guangzhou Baoneng Qoros Cultural Center, Guangzhou Olympic Sports Center, Yushu Park, Nangang River Amusement Park, Luogang Children's Park and other attractions. At the same time, the hotel also has a buffet restaurant and Xiangxue Lou Chinese restaurant, so that guests can enjoy a variety of food during their stay. We sincerely look forward to your visit again, thank you!
MBV
Guestroom (2 beds) (Balcony)
Stayed in Oct 2024
Business travelers
5 review
Amazing
Posted on Oct 18, 2024
Excellent service, kind and sympatric staffs .
My short stay was very good!
Response from Property: Thank you very much for staying at Hilton Guangzhou Science City and sharing your experience with us. Our hotel is widely favored by our guests for its lush and quiet expansive gardens and hospitable services, and we are honored to receive your affirmation of the hotel's service staff. Located in the heart of Science City with its own children's playground, 2,200 square meters of outdoor green lawn, 1,000 square meters of indoor and outdoor swimming pools, hot springs soaking pools and spa, and adjacent to the picturesque Jianfengling Park, and close to the Guangzhou Bao Neng Guanzhi Performing Arts Center, Jade Tree Park, Nangang River Joyful Park, and Luogang Children's Park, our hotel is the ideal choice for a relaxing vacation. We sincerely look forward to meeting you again and wish you a happy life!
Elisa Sellam
Guestroom (2 beds) (Balcony)
Stayed in Jun 2024
Couples
9 review
Posted on Jul 3, 2024
The stay was pleasant. The district where the hotel is located is not very good in the sense that there are no shopping malls around or anything. However the hotel provides all the amenities so we stayed in the hotel during our entire 3 days stay.
Response from Property: Dear Guest,Our sincerest apologies that your expectations were not met during your recent visit to Hilton Guangzhou Science City. At the heart of Science City surrounded by mountains and forests, we’re only 45-minute drive away from Baiyun International Airport, and 25-minute drive from CBD. Metro Line 21 and Line 6 stations, scenic parks and shopping malls are 5-minute walk away. Should you require any assistance during you stay, please do not hesitate to contact our team members.Along with the further improvements in the city's infrastructure, science city would become increasingly popular.We hope to have the pleasure of welcoming you back to Hilton Guangzhou Science City in the future where we are sure you will have a better experience. Thank you!
Guest User
Guestroom (2 beds) (Balcony)
Stayed in Jun 2024
Couples
1 review
Outstanding
Posted on Jun 30, 2024
My girlfriend and I had a wonderful stay at the Hilton Guangzhou Science City. The service was impeccable and I highly recommend the great value for money at the Executive Lounge and the excellent service and attention to detail received from Yvonne, Carmen, Alaia! They were all so very friendly and attentive to our needs during our stay. Thank you very much indeed, ladies!
Response from Property: Dear Guest: Thank you very much for staying at Hilton Guangzhou Science City and sharing your experience with us. Our hotel is widely favored by our guests for its lush and quiet expansive gardens and hospitable services, and we are honored to receive your affirmation of the hotel's service staff. Located in the heart of Science City with its own children's playground, 2,200 square meters of outdoor green lawn, 1,000 square meters of indoor and outdoor swimming pools, hot springs soaking pools and spa, and adjacent to the picturesque Jianfengling Park, and close to the Guangzhou Bao Neng Guanzhi Performing Arts Center, Jade Tree Park, Nangang River Joyful Park, and Luogang Children's Park, our hotel is the ideal choice for a relaxing vacation. We sincerely look forward to meeting you again and wish you a happy life!
Michael
Accessible Room (2 beds)
Stayed in Jun 2024
Family
3 review
Posted on Jun 12, 2024
At check in show my booking email told me my booking wasn’t paid ask me to pay again higher price I paid went to the room only one bed I booked two beds went down again tbey found my booking won’t refund my payment said will settle at check out. I refused finally they did. Bad service I am a Hilton Honor member will complain when I get home. Won’t come back to this location.
Response from Property: Dear guest,Thank you for taking the time to share your feedback regarding your recent stay with us at Hilton Guangzhou Science City. We’re very sorry to learn that your experience failed to meet your expectation. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. As we would like to respond to you personally regarding your stay, please let us know when you are available. Thank you again for your feedback and we look forward to welcoming you back in the near future. Thank you!
Guest User
King Guest Room With Balcony
Stayed in May 2024
Business travelers
2 review
Very Good
Posted on May 22, 2024
This hotel is great if you are attending an event at AISG Science Park Campus. The service from the front desk and the room cleaning was excellent. Breakfast had great options, and the dining service was attentive and pleasant. If not for the awful weather, it would have been a perfect stay.
Response from Property: Dear guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Hilton Guangzhou Science City. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!
tingting
King Guest Room With Balcony
Stayed in Feb 2024
Family
1 review
Amazing
Posted on Feb 14, 2024
It was a very good staying. Service is good, room is clean, we loved the swimming pools and hot springs. Staff are very friendly and helpful.
Response from Property: Dear Guest: Thank you very much for staying at Hilton Guangzhou Emerald and sharing your experience with us. We are honored to receive your positive feedback on our hotel's lush and tranquil landscaped gardens and warm hospitality. Located in the heart of Science City, the hotel is an ideal choice for a relaxing vacation with its 2,200 square meters of outdoor green lawn, 1,000 square meters of indoor and outdoor swimming pools, fountains and spas, and the picturesque scenery of Jianfengling Park, as well as its close proximity to the Huangpu ***** New Year's Flower Market, the Guangzhou Bao Neng Guanzhi Performing Arts Center, the Guangzhou Olympic Sports Center, the Jade Tree Park, Nangang River Joyful Park, and Luogang Children's Park, etc. We look forward to seeing you again. We sincerely look forward to meeting you again and wish you a happy Chinese New Year!
Anonymous User
Guestroom (2 beds) (Balcony)
Stayed in Oct 2023
Other
6 review
Very Good
Posted on Oct 25, 2023
Nice quiet hotel peaceful surroundings. Good for relaxing.
Response from Property: Dear guest,Thank you for taking the time to share your feedback regarding your recent stay with us at Hilton Guangzhou Science City. We are very glad to know that you had enjoyed your time here. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!
Jean_Santana
Accessible Room (2 beds)
Stayed in Jun 2023
Family
2 review
Posted on Jul 6, 2023
POOR QUALITY SERVICE, A STAYED FOR A NIGHT AND WAS REALLY BAD, THE SERVICE IN THE LOBBY BAR IS SUPER SLOW, I WAITED 1 HOUR FOR A HAMBURGER, AND THE HOTEL WASN’T FULL.
Response from Property: Thank you for choosing Hilton Guangzhou Science City as your place to stay. We regret that we did not give you a pleasant experience on this trip, Your question about the slow service at the lobby bar has been recorded. and we are grateful for your comments and suggestions. We hold a special meeting for the problems involved in this review to avoid the occurrence of similar situations. We look forward to serving you again in the near future.
BAYEMI
King Guest Room With Balcony
Stayed in Sep 2024
Travel with friends
8 review
Outstanding
Posted on Sep 19, 2024
Candy service good. Nice hotel
Response from Property: Thank you for taking our Hotel as you stayed, and leave your precious time. Thank you for your high praise of the FO staff, we will share your comments with all the team members of the hotel, your recognition is our motivation to continuously optimize and improve. We sincerely look forward to your visit again, thank you!
Ayrix
Executive Suite
Stayed in Jul 2024
Business travelers
3 review
Outstanding
Posted on Jul 22, 2024
VERY GOOD, THANKS FOR STAFF ANGELA
Response from Property: Dear guest,Thank you for taking the time to share your feedback regarding your recent stay with us at Hilton Guangzhou Science City. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!
Benjamin
Accessible Room (2 beds)
Stayed in Jul 2024
Family
1 review
Very Good
Posted on Jul 10, 2024
Good check in and check out service
Response from Property: Dear guest,Thank you for taking the time to share your feedback regarding your recent stay with us at Hilton Guangzhou Science City. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!