No. 69 North Fenghuang Road, Huadu District, Guangzhou, Guangdong, ChinaView Hotel Details
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Sunac Mauve Hill Hotel Guangzhou Guest Reviews
4.6/5
Very Good
2867 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(2867)
Positive reviews(2787)
Reviews with photos/video(758)
Friendly front desk staff(221)
Close to amusement park(191)
Delicious breakfast(179)
Secluded lake view(117)
Offers pick-up/drop-offs(94)
Delicious buffet(50)
Awesome gym(16)
Negative reviews(77)
Guest User
Deluxe Lake-view Twin Room
Stayed in Sep 2024
Family
2 review
3.2/5
Posted on Oct 7, 2024
Very close to Sunac Snow Park, the hotel will arrange for shuttle to go and come back. Breakfast spread was good. Not sure if it was low season when we went, but we had to take a buggy to another affiliate hotel nearby for breakfast because our hotel restaurant did not open. Unfortunately, the room we were given had bed bugs! Everyone woke up with bites. We informed the front desk, and the manager was apologetic and applied antiseptic and medicine to my daughter's bites. They changed our room and thankfully no more bites.
Response from Property: Thank you for sharing your detailed review. I'm sorry that this stay did not fully meet your expectations. Regarding every valuable suggestion you mentioned, we will share it with the hotel management to find the shortcomings in the subtleties, maintain the good aspects, and improve the shortcomings. We always pursue to create a perfect stay experience for our guests. We believe that you will have a new experience next time you stay, and we sincerely invite you to come again.
MOJITO WONG
Deluxe Lake-view Queen Room
Stayed in Sep 2024
Couples
8 review
3.5/5
Posted on Sep 13, 2024
There are many choices for breakfast, I will go there again next time ! ( 另 購 買 了 一枝 red wine 返 香港 )
Anonymous User
Superior City-view Twin Room
Stayed in Aug 2024
Family
4 review
4.2/5
Very Good
Posted on Sep 3, 2024
Frontline Staff at reception, concierge and even the maid for housekeeping are very helpful. Overall service level exceed our expectation.
Suilina
Superior City-view Double Room
Stayed in Aug 2024
Family
5 review
5.0/5
Outstanding
Posted on Sep 3, 2024
I recently stayed at this hotel and had a fantastic experience! The staff were incredibly friendly and attentive, making me feel welcome from the moment I arrived. The room was spacious, clean, and beautifully decorated. The amenities were top-notch, and the location was perfect for exploring the city. Highly recommended!
Guest User
Superior Lake-view Queen Room
Stayed in Aug 2024
Family
3 review
4.0/5
Very Good
Posted on Aug 28, 2024
The room is big and nice. The scene is spectacular. The sevice is so good.
Guest User
Superior Lake-view Queen Room
Stayed in Nov 2024
Family
3 review
4.7/5
Amazing
Posted on Nov 3, 2024
Great breakfast and service
Sami
Superior Lake-view Twin Room
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 7, 2024
I booked this hotel because my family and friends were going to Sunac Resort Land for a few days. The hotel was very clean and the staff were very helpful and friendly. I enjoyed my stay at the hotel, the rooms were spacious and clean. I also loved the view from my balcony which leads into the back of the hotel towards the lake and the surrounding hotels. Would love to come back and stay in this hotel next time I go to Huadu District in Guangzhou.
AL the frequent traveler
Superior City-view Double Room
Stayed in Jun 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Jun 24, 2024
I recently stayed one night at the Sunac Mauve Hill Hotel in Guangzhou and had a very pleasant experience.
Location
The hotel's proximity to the indoor ski facility is a major plus. It's incredibly convenient with a free shuttle bus service that takes only 3 minutes to get there, making it perfect for those looking to hit the slopes without any hassle.
Service
The staff were exceptionally friendly and accommodating. Their warm hospitality made the stay even more enjoyable.
Room
The room was modern and clean, providing a comfortable and relaxing environment. It was well-maintained and equipped with all the necessary amenities.
Overall, I highly recommend the Sunac Mauve Hill Hotel for a short stay, especially if you're planning to visit the indoor ski. The combination of excellent service, prime location, and well-appointed rooms makes it a great choice.
Guest User
Superior Lake-view Queen Room
Stayed in Oct 2024
Couples
6 review
4.7/5
Amazing
Posted on Oct 20, 2024
The hotel is new and clean. True to the picture. Our room is lake front with balcony. No noise from construction site. The service from the staff is excellent. A bit new menu update for the breakfast for our 2 days stay.
Locationwise, it is off of everything, and takes about 10 mins walk to the mall.
Generally it’s very valued for money.
Peter
Superior Lake-view Queen Room
Stayed in Oct 2024
Business travelers
4 review
3.0/5
Posted on Oct 13, 2024
Paid for the buffet separately, went to the gym and came back to find it closed at 10.50.
Which is fine, but when assisted i said some perrier water or noodles would be ok. Maybe a coffee
They all, as usual in china, gather around you like they care. Offered me a sandwich! Then they follow you all apologetic. Lol
Sigh. Left empty handed which is all good. But stingy place.
Constance Y
Executive City-view Twin Room
Stayed in Mar 2024
Travel with friends
21 review
4.7/5
Amazing
Posted on May 2, 2024
This is my third times to stay this hotel. I come here for slking and it's close to the mall. Convenient to have eating, shopping and activities (water world or skiing world).
Liu
Superior City-view Double Room
Stayed in Feb 2024
Couples
8 review
5.0/5
Outstanding
Posted on Mar 3, 2024
Very convenient, a 6 minswalk to Sunac Mall, and room are clean and comfortable, I like indoor swimming pool that I can swim during winter
Guest User
Superior City-view Double Room
Stayed in Aug 2024
Family
10 review
5.0/5
Outstanding
Posted on Aug 12, 2024
Amazing hotel with affordable price. We spent two nights there and definitely would come back next time!! Breakfast is good with good choices of food.
Meow neko
Superior City-view Twin Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 18, 2024
highly recommended! Nice place with welcoming service especially Lucas! Thank you 😊
Guest User
Superior City-view Double Room
Stayed in Jul 2024
Couples
4 review
4.0/5
Very Good
Posted on Jul 19, 2024
This is the great hotel & convenience to everywhere. I will suggest to upgrade the fridge as no cool.