Guest User
March 27, 2025
Some time ago, I went on a cruise for five days. Now that I have just returned, I have a lot of things to deal with. I want to go to the bank to do some business, but I am not familiar with the surrounding environment. I don't know the bank's working hours at all, and I don't know how to get there. I asked for help from the hotel, and the lady at the hotel front desk came. She was very enthusiastic. She first helped me check the bank's working hours on her mobile phone, and then carefully wrote down the route for me, fearing that I couldn't find it. I was carrying a lot of luggage on my back, and the lady saw this and immediately took the luggage to help me carry it.
Because I wanted to send some specialties back from the five-day cruise trip, I didn't have enough money to pay for the courier. When I was worried, the lady at the front desk took the initiative to help me pay for the courier. I was really touched at the time, and I didn't know what to say.
The lady really helped me a lot. Her attentiveness and enthusiasm made me, a foreigner, feel warm. I think this is the charm of the service industry, which can give people a sense of home😍. If I have the opportunity in the future, I will choose this hotel again, and I will remember the goodness of the lady in my heart and spread it out. ✌✌
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