Borrman Hotel (Guangzhou Dongpu Tianhe City, Pazhou Exhibition Center) Reviews
Borrman Hotel (Guangzhou Dongpu Tianhe City, Pazhou Exhibition Center)
No. 443 Middle of Zhongshan Avenue, Tianhe District, Guangzhou, Guangdong, ChinaView Hotel Details
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Borrman Hotel (Guangzhou Dongpu Tianhe City, Pazhou Exhibition Center) Guest Reviews
4.7/5
Outstanding
665 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(665)
Positive reviews(643)
Reviews with photos/video(53)
Easy to get around(29)
Classy environment(25)
Convenient parking(24)
Friendly front desk staff(19)
Average sound insulation(18)
Delicious breakfast(14)
Perfect for business trips(7)
Stayed multiple times(4)
Negative reviews(22)
Baesangjin
Cinema King Room
Stayed in Oct 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Nov 1, 2024
It felt like it had been renovated and I thought it was very clean for the price. And although there weren't many types of food, it had an impactful composition and was delicious.
Response from Property: 真的很開薰能夠得到您的表揚啦,小曼會繼續加油噠~期待下一次相遇喔
Vero
Standard Queen Room
Stayed in Oct 2023
Business travelers
7 review
5.0/5
Outstanding
Posted on Nov 4, 2023
Perfect hotel! Very clean and well located. Shopping mall and many restaurants nearby. The attention of the receptionists wonderful, especially the girl who was there for the night I don't remember her name well, I think Allyss. She helped us every step of the way and was lovely. I would repeat again without a doubt, 100% recommended
Response from Property: Dear guests, thank you very much for your affirmation and praise. The store is located in the commercial centre of Dongpu, Tianhe District. It has delicious food, convenient transportation, and large shopping malls, which are very convenient, and there are countless delicacies in Yangcheng. Welcome to taste them one by one. Looking forward to your next arrival. I wish you a happy life!
Yakunj
Cozy Queen Room
Stayed in Oct 2024
Business travelers
12 review
4.0/5
Very Good
Posted on Oct 24, 2024
It’s good for this price range.
Response from Property: 沒能得到小主的全五分好評小曼好桑心,小曼期待與您的再次相遇,希望下次能得到小主的全五分鼓勵喲。
Anonymous User
Cozy Queen Room
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 29, 2024
Nice staff & Location ok
Response from Property: 尊敬的賓客,非常開心看到您對小曼五星好評。我們十分的感動,愛你麼麼噠,期待您的下次到來,我們一定會更加努力提供更好的服務。
Vikas
Stayed in Feb 2023
Business travelers
19 review
5.0/5
Outstanding
Posted on Feb 11, 2023
Too good
They went to every extent to let me feel at home
Response from Property: Dear guests, thank you very much for your affirmation and praise. The store is located in the Dongpu Business Center in Tianhe District, with delicious food, convenient transportation, and large shopping malls. It is very convenient. There are many delicious foods in Yangcheng. Welcome to taste them one by one, look forward to your next visit, and wish you a happy life!
Guest User
Cozy Queen Room
Stayed in Oct 2024
Couples
16 review
4.8/5
Amazing
Posted on Oct 13, 2024
The hotel has convenient transportation, good room facilities, and clean and tidy rooms
Unexpectedly, this hotel is very clean, the sheets and rooms are standardized, very clean and new! There are plenty of parking spaces! Very spacious too!
Moreover, the lady at the front desk is very beautiful, her service attitude is very professional and her attitude is good. Very patient when calling to ask questions and the service attitude is great!
The only thing is that the aunt in the breakfast kitchen has a bad attitude and is fierce. Because the kitchen was open, I thought I could order boiled noodles or something, so I asked at the window if I could order food? She stared at me with a fierce expression and said, "Where can I order food? Just the food next to it." In fact, if there is no, there is no, there is no need to be so impatient... After all, the breakfast is included in the room and I paid for it, so she said politely: "No." That would be fine if not 😔
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your stay and review~ Berman will continue to work hard and hope to get your five-star satisfaction. If you have any questions during your stay, you can contact the front desk 24 hours a day to handle it for you. Thank you again for your affirmation of Berman and look forward to your visit. See you again and wish you a pleasant journey!
Guest User
Standard Queen Room
Stayed in Jul 2024
Family
2 review
3.7/5
Posted on Jul 14, 2024
The room size is very small. I thought I would choose a more expensive room, but the more affordable one is even smaller. The hardest thing to accept is that there is no wardrobe in the whole room. There are only two small chests of drawers in the whole room, which are of no use at all. All clothes or things purchased during travel can only be put on the ground. There is only one seat to sit on. What's even more outrageous is that the wires are randomly placed under the wash basin in the toilet and are not placed in the cabinet at all. If there is a pile of wet towels next to it, there may be a risk of electric shock in minutes. It must be faced squarely. . (See attached picture)
The breakfast has not changed for many years, but you can't be too demanding because the price is low and the food is of a lower quality.
In addition, there is no hot water in the shower room in the morning and evening. Fortunately, the weather in Guangzhou is extremely hot. Men have no problem taking a bath, but for women, it obviously needs improvement. After about 9:30 in the evening, the water temperature slightly increased, but it was still difficult for women to accept. I hope it will improve...
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Business Queen Room
Stayed in Oct 2024
Business travelers
37 review
4.0/5
Very Good
Posted on Oct 21, 2024
The room is standard hotel standard. Prices are very expensive during the Canton Fair.
The hotel breakfast is average.
The room is upstairs in Diandude, and there are good businesses around.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your stay and review~ Berman will continue to work hard and hope to get your five-star satisfaction. If you have any questions during your stay, you can contact the front desk 24 hours a day to handle it for you. Thank you again for your affirmation of Berman and look forward to your visit. See you again and wish you a pleasant journey!
Xiaocaiyihui(anlichanpindaili)
Business Queen Room
Stayed in Oct 2024
Travel with friends
90 review
5.0/5
Outstanding
Posted on Oct 7, 2024
Checked in again. The waiters were very friendly and the room was clean. The surrounding environment was good. There was everything to eat, drink and have fun. Downstairs was Diandude, Chenji Beef, and Teemall shopping was convenient. There were also a lot of food upstairs, which was convenient for traveling.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your affirmation and praise. The store is located in Dongpu Commercial Center, Tianhe District. It has delicious food, convenient transportation, and a large shopping mall. It is very convenient. There are countless delicacies in Yangcheng. Welcome. Once you taste it, I look forward to your next visit and wish you a happy life!
Guest User
Cozy Queen Room
Stayed in Mar 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Mar 5, 2024
The room is OK, relatively clean and fresh. The surrounding environment is very good, the transportation is convenient, and there is Tianhe City next to it, which is also very convenient for shopping. There are many places to eat, drink and play nearby...
Original TextTranslated by Google
Response from Property: Dear, your satisfaction is the best evaluation of Xiaoman. Xiaoman will continue to improve herself. Please come and see Xiaoman getting better. Muah
Guest User
Cozy Queen Room
Stayed in Feb 2024
Business travelers
3 review
1.0/5
Posted on Feb 28, 2024
The conditioner was empty just after I checked in, and my hands were cut and bleeding🩸
Original TextTranslated by Google
Response from Property: Dear customer, we are very sorry that due to our unprofessionalism, we were unable to solve your problem in time and your check-in experience did not meet your expectations. We are deeply sorry and thank you for your feedback, because it gives us the opportunity to correct our mistakes and improve our performance. services. Hope we can bring you a better experience in the near future.
Guest User
Deluxe 2-bed Room
Stayed in Aug 2024
Business travelers
16 review
3.5/5
Posted on Oct 7, 2024
I stayed here mainly to have breakfast at the Diandu De on the third and fourth floors.
Original TextTranslated by Google
Response from Property: Hello, dear guest! Thank you for your review. We are deeply sorry that we could not give you a perfect stay experience. These few words are so sad. Please correct me if there are any deficiencies. We will definitely work hard to improve based on your valuable opinions. Welcome to visit us next time! Wish you a happy life!
Ayla的自由人生
Cozy Queen Room
Stayed in Dec 2023
Travel with friends
6 review
2.7/5
Posted on Dec 26, 2023
The biggest advantage of this hotel is that the location is very convenient. There is the Tianyin Tianhe City Department Store downstairs. There is a Dongpu Avenue nearby. There are many small shops selling clothes on the street. I spent an afternoon shopping there and bought some. There are a lot of things and it’s very easy to shop. There are also many delicious restaurants around, including Shantou beef hot pot, Cantonese restaurants, Western food, etc.
It is also very convenient to take a taxi to Tianhe Sports West from this intersection.
The hotel itself is not very old, but the lobby downstairs has many diners waiting for a table at the door. It is very noisy and dirty, with cigarette butts all over the floor. Our room was on the 6th floor, and we could hear the voices of diners, and the sound insulation was very poor. The room was not clean enough and the floor was not mopped. The soles of my feet are dirty after walking a few steps.
The restaurant is small and doesn't have much food. Convenient location for two nights.
Original TextTranslated by Google
Response from Property: Hello, dear guest! Thank you for your review. I'm sorry that I couldn't give you a good stay experience. Because our hotel is located in a comprehensive property building, the 2nd to 4th floors are catering businesses. When the restaurant business is good, there are many people queuing in the lobby. We are deeply sorry for the inconvenience caused to you. For problems in the lobby, we will contact relevant departments for communication and coordination, and strive to maintain a good welcoming environment. At the same time, thank you very much for your valuable opinions. We will contact the relevant departments to make improvements. We apologize again for causing you an unpleasant stay experience. If there is any problem with the room, please call the front desk in time to report it to us. We will try our best to help you solve the problem. We are happy to serve you! Finally, I hope you can stay at our hotel again and give us a chance to sincerely apologize to you. Welcome to your next visit! wish you a happy life!
Joe720
Deluxe 2-bed Room
Stayed in May 2024
Business travelers
45 review
2.7/5
Posted on Jul 19, 2024
There are little cockroaches in the carpeted room, that alone makes me dizzy! Hotel management is requested to pay close attention to hygiene issues
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Business Queen Room
Stayed in Oct 2023
Business travelers
21 review
5.0/5
Outstanding
Posted on Jan 4, 2024
The price is higher than usual when traveling during the exhibition.
As an ordinary business hotel, the requirements should not be too high, after all, the usual price is there.
Fortunately, the surrounding area is very lively and it is very convenient to eat.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your affirmation and praise. The store is located in the Dongpu Commercial Center of Tianhe District. It has delicious food, convenient transportation, and a large shopping mall. It is very convenient. There are innumerable delicacies in Guangzhou. You are welcome to taste them one by one. We look forward to your next visit and wish you a happy life!