Victoria Hotel(Guangzhou South Railway Station) Reviews
Victoria Hotel(Guangzhou South Railway Station)
1F, East Tower, Aoyuanyue Times Plaza, No.283 West of Hanxi Avenue, Panyu District, Guangzhou, Guangdong, ChinaView Hotel Details
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Victoria Hotel(Guangzhou South Railway Station) Guest Reviews
4.2/5
3077 review
Verified reviewsLocation4.2
Amenities4.2
Service4.3
Cleanliness4.2
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Large rooms(235)
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Many amenities(105)
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Negative reviews(362)
Guest User
Special Queen Room
Stayed in Oct 2024
Family
1 review
Amazing
Posted on Oct 5, 2024
gooood
Guest User
Special Queen Room
Stayed in Aug 2024
Business travelers
1 review
Posted on Aug 28, 2024
The location is close to Guangzho East Station but that's about it's only good quality. The building and rooms are dated but adequate for a quick stay.
Anonymous User
Duplex 2-bed Room
Stayed in Aug 2024
Travel with friends
1 review
Posted on Aug 20, 2024
The location was good - it was close to train station. The room was spacious, but rundown. Also, the place was dirty with long strands hair in the clean towels and on the bathroom floor. There was no tap water at night. Not recommended.
Response from Property: The hotel is only 900 meters away from the Guangzhou South Railway Station and can be reached in 10 minutes on foot. The transportation is very convenient! The hotel is decorated according to four-star standards. The rooms are comfortable, clean and hygienic, the space is large and spacious, and the price-performance ratio is extremely high. It is the best choice for you to take the high-speed rail to Guangzhou South Station! We are very sorry for the inconvenience caused to you during this trip. Our hotel management attaches great importance to the issues you mentioned and has made serious investigations and timely rectifications. We will take your comments and suggestions seriously. Listening, we will also face up to the problems and shortcomings in our work. At the same time, relevant departments will strengthen quality inspection and business skills training, and continuously improve the quality of their own services. Your tolerance and understanding are encouragement and support for our work! thank you! I wish you a safe journey and all the best!
Guest User
Special Queen Room
Stayed in Jan 2024
Travel with friends
1 review
Very Good
Posted on Jan 30, 2024
We arrived quite late but it wasn’t a problem for them as they were prepared to welcome us.
Room was very huge and nice. Unfortunately it took very long to make the room warm since the AC wasn’t as powerful as we hoped it would be. Shower didn’t get warm at all.
Bed was very comfortable 👍
Maybe next time I come back in summer so it is a bit warmer and a cold shower would be a good thing.
Location is perfect if you come from 广州南 station. There is still a lot of construction going on in the area. I wouldn’t recommend to walk to the hotel. Take a Taxi for 5 CN¥ and skip the trouble.
(Photo shows the view from our room)
Guest User
Duplex Queen Room
Stayed in Jun 2024
Couples
1 review
Posted on Jun 20, 2024
The hotel is situated in a cluster of hotels and apartments that basically shared the 2 buildings. Hence it was rather difficult to find the hotel entrance as it is not conspicuous compared to other hotel. The room was large though, however it also look and feel a bit rundown.
Response from Property: Hello, we are on the first floor of the East Tower. The big signboard is easy to find. Maybe you are a foreigner and can't read Chinese. I'm really sorry! The rooms are all taken from real photos, with dark red floors and gray wallpaper style with Chinese elements. They are not old. The hotel is only 900 meters away from Guangzhou South Railway Station and can be reached in 10 minutes on foot. It is the best place for guests to transfer to South Railway Station. choose! Welcome to visit us next time!
Guest User
Special Queen Room
Stayed in Jun 2024
Travel with friends
4 review
Posted on Jul 10, 2024
Just across the station but walking not convenient due to the street conditions.
Response from Property: Dear guest, thank you for your compliment! The hotel is only 900 meters away from the Guangzhou South Railway Station and can be reached in 10 minutes on foot. The transportation is very convenient! The hotel is decorated according to four-star standards. The rooms are comfortable, clean and hygienic, the space is large and spacious, and the price-performance ratio is extremely high. It is the best choice for you to take the high-speed rail to Guangzhou South Station! Welcome to visit us next time!
Rebbi
Special Queen Room
Stayed in Oct 2023
Business travelers
9 review
Posted on Nov 1, 2023
I would never recommend!
We are living in China for over a decade, traveling a lot for business. This is one of the worst hotels we have been in the last few years.
Unfortunately we missed the last train and had to sleep near the station.
The location close to the station is the only positive thing.
The biggest issue : SUPER DIRTY , Floor full of hairs, toilet not clean, used toothpick stuck on the furniture.
Notvto mention Broken window fixed with a chain, broken armchair.
Certainly not going back !
6/7
SIM PENG SIN
Special Queen Room
Stayed in Aug 2024
Business travelers
39 review
Very Good
Posted on Sep 23, 2024
Good to hop back to the station after business meetings...
Guest User
Duplex Room (3 Beds)
Stayed in Apr 2024
Family
3 review
Outstanding
Posted on Apr 6, 2024
Hello, I'm foreigner. This hotel is a suitable choice for you who are looking for a hotel around Guangzhou South Railway Station. The room is clean, hotel staff is absolutely nice, and the services are incredible. Good job!
Michael
Special Queen Room
Stayed in Mar 2024
Solo travelers
4 review
Posted on Mar 23, 2024
Totally not set up tto operate as a hotel. Room is spacious - only pros.
Bathroom design is a nightmare - no barrier between the shower and the rest of the bathroom - so all wet after a shower.
TV cannot be operated by the remote controls
Neighboring room are leased like private residences and offices - no security at all
Try to avoid all the other "hotels" in the same cluster locations
Not expensive but no vale for money
Response from Property: Dear guests, we are very sorry for the inconvenience caused to you during this trip. We are really sorry that the issues you mentioned are taken very seriously by our hotel management and have been carefully investigated and rectified in a timely manner. Your regards. We will listen carefully to your opinions and suggestions, and will also face up to the problems and shortcomings in our work. At the same time, relevant departments will strengthen quality inspection and business skills training to continuously improve the quality of our services. Your tolerance and understanding are encouragement and encouragement for our work. Support! We sincerely look forward to your visit again to review our improvement results. thank you! I wish you a safe journey and all the best!
Lee
Business Room (2 Beds)
Stayed in Mar 2024
Couples
3 review
Posted on Mar 7, 2024
This hotel is good for those who want to stay near to GuangZhouNan station, not so near to city center but getting around GuangZhou city by METRO is fine with some walking (900m) from the hotel to nearest station, i.e. Shibi Station.
WeiXi
Duplex Queen Room
Stayed in Feb 2024
Family
1 review
Posted on Feb 12, 2024
Rooms are very dated. Not very cleaned. If you need something decent. Don't book this place. But it works for me as I need something for just me travel alone. Not for family. As you can smell cigarettes when I specifically asked for noone smoking room.
Guest User
Duplex Queen Room
Stayed in Jun 2024
Family
1 review
Outstanding
Posted on Jun 8, 2024
It’s good feelings to stay here, like home! Recommend 🥰🥰🥰🥰🥰
Lita Đoàn
Special Queen Room
Stayed in Dec 2023
Business travelers
1 review
Amazing
Posted on Dec 31, 2023
Hotel near Guangzhou South Station. Convenient for traveling. The hotel is very clean. Friendly and enthusiastic staff. I arrived early and was assisted with early check-in but no additional service fee was charged. Below the hotel there are many eateries and small supermarkets. Everything is quite fine. I had a good experience staying here.
Guest User
Special Queen Room
Stayed in Apr 2024
Solo travelers
1 review
Outstanding
Posted on Apr 6, 2024
Counter staff, helpful, room condition acceptable, free shuttle, ok