Fu'an Hotel (Guangzhou Baiyun Station Baixin Plaza) Guest Reviews
4.7/5
Outstanding
1222 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
Filter by:
Sort by:
All reviews(1222)
Positive reviews(1206)
Reviews with photos/video(116)
Awesome rooms(86)
Convenient parking(43)
Classy environment(38)
Friendly front desk staff(36)
Easy to get around(22)
Average sound insulation(15)
Many amenities(14)
Many dining options(9)
Negative reviews(16)
Guest User
Standard Queen Room
Stayed in Oct 2024
Solo travelers
14 review
2.7/5
Posted on Oct 6, 2024
The room I got is different from the pictures and it’s very old . Service was ok , it was difficult to sleep the area was very noisy.
Response from Property: Dear Guest,
Thank you very much for taking the time to review our hotel amidst your busy schedule. We are deeply sorry for not providing you with a satisfactory stay. We highly value your feedback and appreciate your valuable suggestions. The photos of our rooms are actual shots and consistent with reality. We are grateful for your recognition of our service, and we hope to have the opportunity to serve you again. Next time, you might consider experiencing our newly renovated king-sized rooms on the third floor, which offer even better value for money! We look forward to your next visit and wish you a pleasant life!
Felix 飞龙
Standard Queen Room
Stayed in Mar 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Apr 2, 2024
The best place to be always, stuffs very welcoming, the place is quiet and good to enjoy your sleep
Response from Property: Dear guest, thank you very much for taking the time out of your busy schedule to review our hotel. We look forward to visiting you again and wish you a pleasant journey! In good health
hot.wind
Premier Double Room
Stayed in Jan 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Jan 18, 2024
Very nice 👍🏼 The mattress and pillows are very soft, the room is pretty and clean, and the staff is friendly.
Response from Property: Dear guest, thank you very much for taking the time out of your busy schedule to review our hotel. We look forward to visiting you again and wish you a pleasant journey! In good health
Franky Kf
Standard Double Room
Stayed in Apr 2024
Couples
2 review
5.0/5
Outstanding
Posted on Apr 6, 2024
The rooms are clean, the workers are welcome and kind. This hotel is a good place if you need a quiet place to have a good rest.
Response from Property: Dear guests: Hello! Thank you for your visit, and we also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We can get your praise. We are deeply honored. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you!
Guest User
Deluxe Room (2 beds)
Stayed in Oct 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Oct 23, 2024
The hotel is old but still maintained properly
Response from Property: Dear guest: Hello! Thank you for your visit. We sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Deluxe Room (2 beds)
Stayed in Jul 2023
Family
10 review
4.0/5
Very Good
Posted on Jul 31, 2023
Good location, easy to get in and out of the city. The staff was good. The hotel is well maintained. The room were very cleaned. We enjoyed the experience.
Response from Property: Dear guest, thank you very much for taking time out of your busy schedule to comment on our hotel. We look forward to seeing you again and wish you a pleasant journey! In good health
Siu
Standard Queen Room
Stayed in Mar 2024
Couples
2 review
4.7/5
Amazing
Posted on Apr 4, 2024
The room was clean dan spacius
Response from Property: I am really excited to see the simple but profound praise from our guests, and they also recognize our service so much. We at Fu'an Hotel Chain strive to provide the most considerate and meticulous service to every guest, and bring super quality to every guest. Worth the experience. Fu'an Hotel Chain is a young and energetic hotel that shows its guests the unique charm of the hotel with its simple style and warm and considerate service. Encouragement from guest officers is the greatest support and encouragement for the hotel. We will serve every family member with heart and look forward to meeting you next time!
Tesi Ach
Deluxe Double Room
Stayed in Sep 2024
Business travelers
45 review
4.0/5
Very Good
Posted on Oct 2, 2024
Quite ok
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to Phu Yen Hotel Chain and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Response from Property: Dear guest, thank you very much for taking the time out of your busy schedule to review our hotel. We look forward to visiting you again and wish you a pleasant journey! In good health
Ikes0
Standard Double Room
Stayed in Sep 2023
Business travelers
34 review
4.0/5
Very Good
Posted on Sep 5, 2023
Decent place
Response from Property: 尊敬的賓客,非常感謝您在百忙之中抽出時間對我們酒店的點評,期待再次光臨,祝旅途愉快!身體健康
Guest User
Elegant Double Room
Stayed in Dec 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 19, 2024
The lady at the front desk was very enthusiastic and answered questions very professionally. The hotel room was also very clean. Overall, it was good, highly praised and worth recommending.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for staying at the hotel and sharing. I am glad that every aspect of Fuan Hotel Chain has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. We look forward to serving you next time!
Guest User
Standard Double Room
Stayed in Dec 2024
Couples
9 review
5.0/5
Outstanding
Posted on Dec 13, 2024
I stay here often, the service is good, but the soundproofing of the room is poor.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for choosing us and for your support and love for the hotel. Your satisfaction with the hotel facilities and services is the driving force for all hotel staff to work. Making every guest feel at home is our ultimate goal. The hotel rooms are warmly decorated and equipped with free high-speed WIFI, which is the best choice for your travel. It is our honor to serve you. All hotel staff look forward to your next visit!
Anonymous User
Premier Double Room
Stayed in Aug 2024
Other
2 review
5.0/5
Outstanding
Posted on Aug 27, 2024
The hotel is conveniently located, very close to Baiyun Station, with good service and convenient breakfast around.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Fuan Hotel Chain will be the warmest and most unique one in your memory! Come back to Fuan often, and wish you well!
Anonymous User
Standard Queen Room
Stayed in Aug 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Aug 21, 2024
The hotel is very close to Baiyun Railway Station. It is very convenient to have breakfast around. The hotel offers free parking. The room is very cost-effective and worth recommending!
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your stay. The hotel is located at Guangzhou Railway Station (Baiyun Station). The transportation is very convenient. There are mainly businesses, entertainment and shopping malls nearby. The location is excellent. Welcome to Fu'an Hotel again. .