Boni Hotel (Ximenkou Metro Station, Guangzhou Provincial Hospital of Traditional Chinese Medicine) Reviews
Boni Hotel (Ximenkou Metro Station, Guangzhou Provincial Hospital of Traditional Chinese Medicine)
No. 245 Haizhu Middle Road, Yuexiu District, Guangzhou, Guangdong, 510000, ChinaView Hotel Details
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Boni Hotel (Ximenkou Metro Station, Guangzhou Provincial Hospital of Traditional Chinese Medicine) Guest Reviews
4.2/5
198 review
Verified reviewsLocation4.2
Amenities4.1
Service4.2
Cleanliness4.2
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All reviews(198)
Positive reviews(170)
Reviews with photos/video(60)
Easy to get around(28)
Classy environment(24)
Convenient location(22)
Great value for money(16)
Close to metro(16)
Strange smell in room(11)
Friendly front desk staff(7)
Many dining options(2)
Negative reviews(28)
Hamza11
Poni Comfort Double Bed Room
Stayed in thg 8, 2023
Travel with friends
12 review
Outstanding
Posted on 8 thg 10, 2023
It was a nice hotel and cheap . My brother and my friend like it .
Response from Property: Dear guest, thank you very much for taking the time to comment on our company. Your satisfaction is our pursuit. We will actively improve based on your suggestions. Welcome to visit us again and wish you a happy life!
Guest User
Poni Comfort Double Bed Room
Stayed in thg 9, 2023
Couples
17 review
Posted on 22 thg 9, 2023
We are very disappointed! Room was not clear at all, we saw rust in the bathroom, water spotting on the ceiling and other spots (food or something) on the walls. Floor looked grey and dirty. But the worst was the service. It took a long time to check in, the personal was not helpful at all and even bold. I will not come again and cannot recommend it!
Response from Property: TNANK U FOR U ,HOPE NEXT TIME CAN MEET U AGAIN
Mentor
Poni Comfort Double Bed Room
Stayed in thg 6, 2024
Solo travelers
3 review
Posted on 15 thg 6, 2024
very dirty hotel
Guest User
Poni Comfort Double Bed Room
Stayed in thg 12, 2022
Business travelers
1 review
Outstanding
Posted on 14 thg 12, 2022
It’s good 👍
Response from Property: thank u so much dearcustomer
Shicaicainie
Poni Comfort Double Bed Room
Stayed in thg 8, 2024
Couples
22 review
Outstanding
Posted on 18 thg 8, 2024
The front desk is very good and responsive. The room is very clean and cost-effective
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to comment on our company. Your satisfaction is our pursuit. We will actively improve based on your suggestions. You are welcome to visit us again and wish you a happy life!
Guest User
Poni Comfort Double Bed Room
Stayed in thg 7, 2024
Couples
2 review
Outstanding
Posted on 21 thg 7, 2024
The environment is very good, very close to the subway station, close to Park Front and Beijing Road, very convenient, clean and sanitary, recommended recommended recommended recommended recommended recommended recommended
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to comment on our company. Your satisfaction is our pursuit. We will actively improve based on your suggestions. You are welcome to visit us again and wish you a happy life!
Guest User
Poni Comfort Double Bed Room
Stayed in thg 8, 2024
Travel with friends
1 review
Outstanding
Posted on 4 thg 8, 2024
Good, good, not bad, I like it very much.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to comment on our company. Your satisfaction is our pursuit. We will actively improve based on your suggestions. You are welcome to visit us again and wish you a happy life!
Guest User
Poni Comfort Double Bed Room
Stayed in thg 1, 2024
Couples
1 review
Outstanding
Posted on 31 thg 1, 2024
The hotel we stayed in has an elegant environment, excellent location and convenient transportation. The room is well-equipped, neat and clean, making it feel like home. The staff are warm and thoughtful, and the service is professional and efficient. The overall experience exceeded expectations, highly recommended!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to review Xiaoni. Your satisfaction is our pursuit. We will actively improve your suggestions. We welcome you to visit again. I wish you a happy life!
Anonymous User
Poni Comfort Double Bed Room
Stayed in thg 1, 2024
Travel with friends
20 review
Posted on 6 thg 2, 2024
Environment: It’s not that the sound insulation is poor, it’s that there is no sound insulation at all.
Facilities: The water for taking a shower at night is not hot enough, so I can only wash with warm water.
Service: I got good reviews. I saw a sign at the front desk saying that you can delay check-out if you give good reviews.
Only the location is good, not far from the subway entrance
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again, give us a chance to apologize, and look forward to visiting again.
Guest User
Poni Comfort Double Bed Room
Stayed in thg 1, 2024
Travel with friends
1 review
Outstanding
Posted on 12 thg 1, 2024
Staying for one night was really nice. The service attitude was also super good. We were helped promptly when we encountered problems. We will stay here again next time.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to review Xiaoni. Your satisfaction is our pursuit. We will actively improve your suggestions. We welcome you to visit again. I wish you a happy life!
Guest User
Poni Comfort Double Bed Room
Stayed in thg 1, 2024
Couples
2 review
Outstanding
Posted on 12 thg 1, 2024
It's very good. I extended the rental for another day. The sanitary environment is very good. It's mainly close to the scenic spots in Guangzhou. The price and the environment are really very cost-effective. I will continue to stay here next time
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to review Xiaoni. Your satisfaction is our pursuit. We will actively improve your suggestions. We welcome you to visit again. I wish you a happy life!
Xiongdaonvjuelaiannuo
Poni Elegant Twin Room-Hotel Provides Self-Service Laundry
Stayed in thg 1, 2024
Business travelers
14 review
Posted on 10 thg 1, 2024
It's so bad, it smells so bad, it's almost like living in a public restroom. There is no access control and there is a chess and card room on the second floor. Anyone can come and go at will, and the security is also very poor.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at our hotel and sharing your stay experience. We are very sorry that your stay was not satisfactory. 1. Which aspect do you mean by "super bad"? Xiaoni didn't get any relevant reaction. If you have any questions, you can report it to Xiaoni, and Xiaoni will solve it for you as soon as possible. 2. The rooms are all equipped with aromatherapy and green plants. You can also tell Xiaoni and Xiaoni will help you solve this problem. 3. The hotel has staff on duty 24 hours a day. They will patrol the building every 30 minutes and no one will enter casually. Everyone who comes in and out of the hotel is registered. The hotel floors are monitored 360 degrees and there are no blind spots. There is no unsafe problem as you mentioned. I hope that your next stay will give Xiaoni a chance to make amends. Welcome to visit us next time and wish you a happy life!
Guest User
Poni Comfort Double Bed Room
Stayed in thg 4, 2024
Business travelers
1 review
Outstanding
Posted on 27 thg 4, 2024
Very satisfied Very satisfied
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to comment on our company. Your satisfaction is our pursuit. We will actively improve based on your suggestions. Welcome to visit us again and wish you a happy life!
Guest User
Poni Comfort Twin Room-Hotel Provides Self-Service Laundry
Stayed in thg 6, 2024
Travel with friends
22 review
Great
Posted on 27 thg 6, 2024
The surrounding area is very bustling and there are all kinds of snacks. The staff's attitude is also very good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to review Xiaoni. Your satisfaction is our pursuit. We will actively improve based on your suggestions. Welcome to visit again and wish you a happy life!
Yiranzide999
Poni Audio-Visual Double Bed Room-Hotel Provides Self-Service Laundry
Stayed in thg 6, 2024
Travel with friends
4 review
Posted on 11 thg 6, 2024
The bathroom stinks strongly, and the most important thing is that the front desk staff has a bad attitude. I booked a room for a friend from out of town, and when I went to visit him, I was stopped by the front desk staff. They said that I had to scan the code to register, and I had to scan the code to register every time I came. They also said that if I didn't cooperate, they would call the police to deal with it. I have booked rooms for this store several times before, and the most recent time was during the May Day holiday, and there was no such rule. I felt that I was being monitored even though I was helping their business! I will never come again!
Original TextTranslated by Google