Guest User
March 23, 2025
Came here on a business trip last week. My colleagues and I had high requirements for accommodation conditions, so we looked at the surrounding hotels for a long time before coming. Overall, this hotel is one of the best in terms of cost performance, so we placed an order. The housekeeper called me on the first day of our arrival to ask what time we would arrive at the store and remind me of some precautions. I felt valued at the time. We arrived at the store in the afternoon of the same day. As soon as we entered the hotel gate, we heard the ladies say "Welcome home, you have had a hard journey." They also brought us tea with just the right temperature. I was thirsty, and my good impression of her increased. The lady who checked us in was also very warm and thoughtful. When she heard that we were on a business trip, she arranged a quiet room on a high floor for us. She also told us that there was a gym and free laundry room on the seventh floor, which is indeed very convenient for people on business trips. But what touched me the most was It was the staff who found my invisible braces for me. I was in a hurry to go out on the day of check-out, so I accidentally left my invisible braces in the hotel. When I remembered it, I had already left Guangzhou. I couldn't find it in my suitcase. I was a little depressed. After all, a pair of invisible braces is not cheap, and it takes time and energy to customize it again. I didn't expect that when I was depressed, I received a call from the hotel. I thought they just wanted to make a return visit, so I was impatient when I answered the call. The lady on the other end of the phone gently said that the housekeeper picked up my invisible braces when cleaning the room. She also knew that it was a valuable item, so she called me at the first time and told me that she could send it back by express delivery. At this moment, my mood was finally relieved, saving a lot of trouble. I am really grateful. The staff of this hotel are enthusiastic, careful and efficient! Thumbs up for them!
Facilities: There is also a dryer in the self-service laundry room, which is very convenient
Hygiene: I took a photo when I came. The room is very hygienic, clean and tidy, and looks very high-end
Environment: OK, the transportation is very convenient
Service: Very good, more humane!
Self-service afternoon tea for two: There are drinks and some fruit biscuits, just right for a quick bite after work
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