Landis Hotel (Guangzhou Chenjiaxuan Metro Station Xihua Road) Reviews

Response from Property: [Close to Xihua Road Food Street, Yanjiang West Road Check-in Mecca] Dear guests, thank you for choosing Landis Hotel and sharing your stay experience. Our hotel is near Exit A of Rainbow Bridge Subway Station. The hotel is fully renovated and upgraded, with smart supporting intelligent assistant assistance, plus clean and considerate service, elegant environment, and less than 10 minutes away from the city center. If you encounter any problems during your stay, please feel free to call the front desk at any time. We are at your service 24 hours a day. Thank you for your support and understanding. We look forward to your visit again and wish you a happy life.

Response from Property: [Close to Xihua Road Food Street, the holy place to check in along Jiangxi Road] Dear guests, thank you for choosing Landis Hotel and sharing your stay experience. Our hotel is located near Exit A of Rainbow Bridge Subway Station. The hotel has been fully renovated and upgraded with smart facilities. Intelligent assistant assistance, coupled with cleanliness and considerate service, the environment is elegant and less than 10 minutes away from the city center. If you encounter any problems during the check-in process, please feel free to call the front desk at any time. We are at your service 24 hours a day. Thank you for your support and understanding. We look forward to your visit again. I wish you a happy life!

Response from Property: [Close to Xihua Road Food Street, the holy place to check in along Jiangxi Road] Dear guests, thank you for choosing Landis Hotel and sharing your stay experience. Our hotel is located near Exit A of Rainbow Bridge Subway Station. The hotel has been fully renovated and upgraded with smart facilities. Intelligent assistant assistance, coupled with cleanliness and considerate service, the environment is elegant and less than 10 minutes away from the city center. If you encounter any problems during the check-in process, please feel free to call the front desk at any time. We are at your service 24 hours a day. Thank you for your support and understanding. We look forward to your visit again. I wish you a happy life!

Response from Property: 尊敬的賓客，感謝您對酒店的點評！對於您在酒店入住期間的經歷，我們深表遺憾。您的寶貴意見對我們非常重要，我們會將意見告知相關部門以提高服務質量。若您下次至此，希望能再次預訂本酒店，給我們一個機會致歉。期待再次光臨！

Response from Property: Respected guest:Thank you very much for your high praise of our hotel! Your satisfaction is our greatest motivation.We have always been committed to providing the best service for every guest. We are very glad that our staff can leave a deep impression on you with their friendly attitude. They will continue to maintain this enthusiasm and bring a warm experience to every visiting guest.As for the location of the hotel, we are also deeply honored to be in a location that satisfies you. We will continue to work hard to improve the surrounding supporting facilities and services to make your travel more convenient and comfortable.We look forward to your next visit. We will, as always, provide you with excellent service and an unforgettable accommodation experience.

Response from Property: 【靠近西華路美食街，沿江西路打卡聖地】尊敬的賓客，感謝您選擇蘭蒂斯酒店及分享您入住驗，我店位彩虹橋地鐵站A出口附近，酒店內全面裝修升級，智能配套智能化小助手協助，加上乾淨衞生和貼心服務，環境優雅，距離市中心不到10分鐘的距離，如果再入住在過程中遇到任何問題都歡迎隨時致電前台，我們24小時為您服務，謝謝您的支持和理解，期待您的再次光臨，祝您生活愉快!

Response from Property: Dear guest: Hello! First of all, we sincerely thank you for choosing to stay at our hotel, and we also appreciate you taking the time to share your feedback about your stay. We fully acknowledge and sincerely apologize for the situation you mentioned. We have recorded in detail the potential safety hazards you pointed out in the hotel floor layout and elevator use. We deeply understand that this has caused great discomfort to you and is contrary to the high-quality accommodation experience we have always pursued. We have listed this as a key issue and will immediately arrange for team discussions and develop improvement measures. In the future, the elevator access control system will be optimized and upgraded to ensure that only guests holding room cards with corresponding floor permissions can successfully reach the corresponding floor, effectively preventing irrelevant personnel from following in. At the same time, we will also strengthen inspections in public areas of the hotel to ensure the safety of guests in all aspects. Wish you a happy life~

Response from Property: 【靠近西華路美食街，沿江西路打卡聖地】尊敬的賓客，感謝您選擇蘭蒂斯酒店及分享您入住驗，我店位彩虹橋地鐵站A出口附近，酒店內全面裝修升級，智能配套智能化小助手協助，加上乾淨衞生和貼心服務，環境優雅，距離市中心不到10分鐘的距離，如果再入住在過程中遇到任何問題都歡迎隨時致電前台，我們24小時為您服務，謝謝您的支持和理解，期待您的再次光臨，祝您生活愉快！

Response from Property: 【靠近西華路美食街，沿江西路打卡聖地】感謝您指出我們酒店設施的不足之處。我們非常重視您的反饋，並已經做了認真的調查和及時的整改，您的寬容和理解是對我們工作的鼓勵和支持!真誠期待您的再次光臨檢閲我們改善的成果。謝謝您！祝您旅途平安，一切順利!

Response from Property: Respected guest:Hello! Thank you very much for your recognition of our hotel's location. We deeply apologize for the problem of insufficient implementation of the non-smoking policy as you mentioned.Our hotel has always been committed to providing guests with a comfortable and healthy accommodation environment. The establishment of non-smoking signs is precisely for this purpose. Regarding the situation where some guests still smoke in public areas and even in the elevator, we will immediately strengthen supervision and inspection to ensure that the non-smoking policy is strictly implemented.We will conduct retraining for employees to increase their attention to the non-smoking regulations and promptly dissuade guests who smoke. At the same time, we will also consider adding more prompts and publicity to improve guests' awareness of non-smoking.Thank you again for your feedback. We will strive to improve. Looking forward to your next visit and let you feel our progress and sincerity.

Response from Property: [Close to Xihua Road Food Street, giant screen high-definition projection] Dear guests, thank you for choosing Landis Hotel and sharing your stay experience. Our store is located near Exit A of Rainbow Bridge Subway Station. The hotel has been fully renovated and upgraded, with smart facilities and smart facilities. With the help of an assistant, cleanliness and considerate service, the environment is elegant and less than 10 minutes away from the city center. If you encounter any problems during the check-in process, please feel free to call the front desk at any time. We are at your service 24 hours a day. Thank you. We look forward to your visit again for your support and understanding, and wish you a happy life!

Response from Property: Dear guest, we are very sorry for the bad experience you had during your stay. We are very sorry for not being able to provide you with thoughtful service in time. Room hygiene and internal facilities have always been the most important aspect of the hotel. We have notified the relevant departments as soon as possible and will continue to strengthen management to avoid the same type of problems being discovered again. We strive to give every guest a satisfactory stay experience. I wish you good health and all the best!

Response from Property: 【靠近西華路美食街，沿江西路打卡聖地】尊敬的賓客，感謝您選擇蘭蒂斯酒店及分享您入住驗，我店位彩虹橋地鐵站A出口附近，酒店內全面裝修升級，智能配套智能化小助手協助，加上乾淨衞生和貼心服務，環境優雅，距離市中心不到10分鐘的距離，如果再入住在過程中遇到任何問題都歡迎隨時致電前台，我們24小時為您服務，謝謝您的支持和理解，期待您的再次光臨，祝您生活愉快！

Response from Property: 【靠近西華路美食街，沿江西路打卡聖地】尊敬的賓客，感謝您選擇蘭蒂斯酒店及分享您入住驗，我店位彩虹橋地鐵站A出口附近，酒店內全面裝修升級，智能配套智能化小助手協助，加上乾淨衞生和貼心服務，環境優雅，距離市中心不到10分鐘的距離，如果再入住在過程中遇到任何問題都歡迎隨時致電前台，我們24小時為您服務，謝謝您的支持和理解，期待您的再次光臨，祝您生活愉快！