Hilton Garden Inn Guangzhou Airport Aerotropolis Reviews
Hilton Garden Inn Guangzhou Airport Aerotropolis
Building B3, No.9 Konggang Avenue, Huadu District, Guangzhou, Guangdong, 510890, ChinaView Hotel Details
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Hilton Garden Inn Guangzhou Airport Aerotropolis Guest Reviews
4.6/5
Very Good
682 review
Verified reviewsLocation4.6
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(682)
Positive reviews(658)
Reviews with photos/video(107)
Close to airport(95)
Easy to get around(76)
Offers pick-up/drop-offs(63)
Friendly front desk staff(52)
Delicious breakfast(44)
Quiet & comfortable(36)
Perfect for business trips(8)
Tasty restaurant(8)
Negative reviews(24)
Marianne Lourdes Miguel
Garden Twin Room
Stayed in Aug 2024
Solo travelers
3 review
Outstanding
Posted on Aug 18, 2024
It’s very clean and very cozy. Friendly people and the best part is I booked with my two pets and they prepared the room that was pet friendly and with some stuff for my fur babies. I had a great time!
Response from Property: Dear guest, thanks for choosing to stay at Hilton Garden Inn Guangzhou Airport Aerotropolis. We are glad to know that you are satisfied with our overall service and room. We all look forward to welcoming you and your fur babies back in future.＜General Manager:Livia Li＞
Milica Radulovic
Garden Superior Room (2 beds)
Stayed in Jun 2024
Business travelers
1 review
Outstanding
Posted on Jun 19, 2024
Great hotel. All recommendations. The employees are extremely friendly.
Response from Property: Dear guest,thank you for choosing to stay with us at Hilton Garden Inn Guangzhou Airport Aerotropolis. We are happy to receive your comments and thank you for the positive remarks about the hotel service. We will share your comments with our team. Thank you again, look forward to welcoming you back soon.＜General Manager:Livia Li＞
Suresh jalota
Garden Twin Room
Stayed in May 2024
Family
14 review
Very Good
Posted on Jun 6, 2024
Every thing was perfect but we faced some problems during check in as staff was not trained enough to share traveller information with local city authorities. They shared incomplete information and police comes our room to verify the information in midnight
Response from Property: Dear guests, thank you for stay at Hilton Garden Inn Guangzhou Airport Aerotropolis! We regret that we did not provide you with high quality service during your stay. We value your feedback and strive to provide perfect service to every guest. We will strengthen the training of our team members. We hope you will stay with us again and experience our progress. Once again, we would like to express our sincere apologies for the inconvenience.＜General Manager:Livia Li＞
Guest User
Garden Twin Room
Stayed in Apr 2024
Business travelers
11 review
Posted on May 3, 2024
i didn't have the chance of having breakfast as my flight was early, convenient hotel near the airport with shuttle bus,
Response from Property: Dear guest, thank you for choosing Hilton Garden Inn Guangzhou Airport Aerotropolis and leave your recognition for us! We are glad to know that you are comfortable with your stay, your approval is an important support and encouragement to us! We will make continuous efforts to live up to your praise and trust. Wish you a pleasant trip!＜General Manager：Livia Li＞
Camila3010
Garden Twin Room
Stayed in Mar 2024
Business travelers
4 review
Amazing
Posted on Apr 23, 2024
This hotel boasts top-notch facilities and exceptional service from the managers. Their personalized attention made us feel welcome at all times, and the breakfast provided exceeded our expectations. The gym is fantastic, offering a wide range of machines and weights. Additionally, their laundry service comes at an excellent price point. Initially, we booked a double room but later upgraded to a suite, and the view, along with the main room and shower, was incredible. The bathtub was especially luxurious.
Without a doubt, an experience worth repeating. We will definitely be back!
Response from Property: Dear guests, thank you for choosing Hilton Garden Inn Guangzhou Airport Aerotropolis and leave your recognition for us! We are glad to know that you are comfortable with your stay, your approval is an important support and encouragement to us! We will make continuous efforts to live up to your praise and trust, we sincerely look forward to your visit again! Wish you a pleasant trip!＜General Manager：Livia Li＞
Guest User
Garden Superior Room (2 beds)
Stayed in Apr 2024
Travel with friends
8 review
Outstanding
Posted on Apr 2, 2024
The hotel has a great smell and friendly staff. The room was very cute and clean as advertised.
Response from Property: Dear guest, thank you for stay at Hilton Garden Inn Guangzhou Airport Aerotropolis! We always believe that a good reputation must be recommended from the customer's most sincere satisfaction. We welcome you to choose our hotel for business or travel! Sincerely look forward to your visit again, we wish you a pleasant trip!＜General Manager:Livia Li＞
Guest User
Garden Queen Room
Stayed in Jul 2024
Business travelers
9 review
Outstanding
Posted on Jul 29, 2024
I booked this hotel for company business trip and it's good.
Response from Property: Dear guest, thank you for choosing to stay with us at Hilton Garden Inn Guangzhou Airport Aerotropolis. We are happy to receive your comment and thank you for the positive remarks about the hotel. We look forward to welcoming you back soon and stay with us.＜General Manager:Livia Li＞
Lighthouse07
Garden Queen Room
Stayed in Apr 2024
Business travelers
20 review
Outstanding
Posted on Jul 13, 2024
Location is great, good rest near airport for reasonable price
Response from Property: Dear guest,thanks for choosing to stay at Hilton Garden Inn Guangzhou Airport Aerotropolis. We are glad to know that you are satisfied with our location. We all look forward to welcoming you back in future.＜General Manager:Livia Li＞
Jna Alec
Garden Queen Room
Stayed in Dec 2023
Travel with friends
4 review
Great
Posted on Jan 7, 2024
Stat for transient transfer only.
Location nearby the airport and recommended location
Response from Property: Best regards from Hilton Garden Inn Guangzhou Baiyun Airport!Our hotel is about 4 km from Guangzhou Baiyun International Airport and 10 minutes by car. Your recognition is our greatest motivation. We hope to meet you again soon. Wish you a smooth journey and a happy life!＜General Manager：Livia Li＞
happiguy
Garden Queen Room
Stayed in Sep 2023
Business travelers
33 review
Outstanding
Posted on Oct 26, 2023
Suitable for people who are stopping by Guangzhou for a night. Though it is far from the city, it is pretty self sufficient.
Response from Property: Thank you for taking the time to share your feedback about your recent stay at Hilton Garden Inn Guangzhou Baiyun Airport. We are very delighted that you generally enjoyed our overall image. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future! ＜General Manager：小李飞花＞
Guest User
Garden Twin Room
Stayed in Sep 2024
Business travelers
9 review
Outstanding
Posted on Sep 8, 2024
Nice hotel
Response from Property: Dear guest, thank you for choosing Hilton Garden Inn Guangzhou Airport Aerotropolis and sharing best review with us. We look forward to welcoming you again in the near future.＜General Manager:Livia Li＞
Jess z
Garden Queen Room
Stayed in Sep 2024
Solo travelers
19 review
Outstanding
Posted on Sep 4, 2024
Amazing
Response from Property: Dear guest, thank you for choosing to stay with us at Hilton Garden Inn Guangzhou Airport Aerotropolis. We are happy to receive your comment and thank you for the positive remarks about the hotel. We look forward to welcoming you back soon and stay with us.＜General Manager:Livia Li＞
Sumeidao-sulasaniluyun
Garden Twin Room
Stayed in May 2024
Travel with friends
3 review
Amazing
Posted on Jul 13, 2024
OK。ok
Woxingwosukanshijie
Garden Queen Room
Stayed in Sep 2024
Business travelers
14 review
Outstanding
Posted on Sep 16, 2024
The hotel is very satisfactory. The hotel service is satisfactory. The Hilton has a good location and convenient transportation. The room is comfortable and sanitary. I slept well. Molly checked in quickly and the service was very good. The hotel is very good and the breakfast is also good. It is worth recommending
Original TextTranslated by Google
6/9
Guest User
Garden Queen Room
Stayed in Aug 2024
Business travelers
27 review
Outstanding
Posted on Aug 31, 2024
Clean, hygienic and good service, especially Donna at the front desk, the service is particularly good
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Hilton Garden Inn Guangzhou Airport! We are glad that you had a comfortable and satisfactory stay experience and thank you for your recognition of the hotel's service and cleanliness. Hotel team members are committed to providing an exceptional service experience with warm hospitality. Your recognition is our biggest motivation. We hope to meet you again soon. I wish you a smooth journey and a happy life! ＜General Manager: Xiao Li Feihua＞