Coco Hotel Guangzhou Baiyun International Airport Reviews
Coco Hotel Guangzhou Baiyun International Airport
Block B, No. 9 Airport Avenue, Huadong Town, Huadu District, Guangzhou, Guangdong, ChinaView Hotel Details
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Coco Hotel Guangzhou Baiyun International Airport Guest Reviews
4.7/5
Outstanding
885 review
Verified reviewsLocation4.7
Amenities4.7
Service4.6
Cleanliness4.7
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All reviews(885)
Positive reviews(857)
Reviews with photos/video(168)
Offers pick-up/drop-offs(198)
Close to airport(112)
Delicious breakfast(93)
Easy to get around(79)
Friendly front desk staff(64)
Stayed multiple times(6)
Delicious buffet(5)
Awesome gym(3)
Negative reviews(28)
kca kc
Superior King Room
Stayed in Sep 2024
Business travelers
2 review
Outstanding
Posted on Sep 13, 2024
2nd time here and the room is exactly like published but was checked in to the other block of another hotel brand of the same boss just beside.
Breakfast is good and variants are well spread covering different ethnic groups.
As ya, the robot sending my meals requested to make compliments of his good performance delivering my meals.
6/18
Response from Property: Dear guest: Hello, thank you so much for your kind comments and your high appreciation of the environment, services, facilities and breakfast of our hotel! We're so grateful to hear you came to our hotel twice and our breakfast and robot make you feel enjoyable and convenient. We are committed to providing a tidy, clean and well-equipped living environment for you, thanks for your comments and plenty of photos to prove it for us. It is a great honor that all aspects of our hotel have been loved by you. We will continue to improve the quality of our service so that you can have a better feeling at your next stay. Looking forward to your visit again, hope you have a nice trip! Best regard,
Huy Tran Dang
Superior King Room
Stayed in Aug 2024
Solo travelers
4 review
Outstanding
Posted on Sep 1, 2024
Modern decorated hotel and very friendly helpful staffs. Have robots serve customers and free shuttle bus to and from airport.
Response from Property: Dear guest: Hello, thanks a lot for your kind comments and your high appreciation of the environment, services and facilities of our hotel! In order to every guest can travel more safely and conveniently, our hotel provides you with professional and fast airport pick-up and drop-off services for free. At the same time, considering that most guests need to go to the next destination, in order to you are able to have an adequate rest, we have prepared warm and comfortable bedding and a well-equipped living environment for you. It is a great honor that all aspects of our hotel have been loved by you. We will continue to improve the quality of our service so that you can have a better feeling at your next stay. Looking forward to your visit again, hope you have a nice trip! Best regard,
Andy
Superior King Room
Stayed in Jun 2024
Solo travelers
7 review
Outstanding
Posted on Jun 12, 2024
Really clean property and very friendly staff. It is really close to the airport and offers free shuttle services. I would stay here again.
Response from Property: Dear guests: Hello! Thank you for your full five-point evaluation of us. We will continue to work hard with your encouragement and support. I believe we will do better! Thank you for your continued support! I wish you a safe and happy life!
ZACK110
Superior King Room
Stayed in Jun 2024
Solo travelers
9 review
Outstanding
Posted on Jun 28, 2024
Everything was amazing cleaned newly furnished and also really good environment
Response from Property: Dear guest,We are truly overjoyed to receive such wonderful feedback from you. It warms our hearts to know that everything met your expectations - from the cleanliness to the new furnishings and the pleasant environment.Our aim has always been to create a haven of comfort and tranquility for all our guests, and your words affirm that we are on the right track. We are committed to maintaining and even enhancing these standards to ensure that every stay with us is a memorable one.We sincerely thank you for taking the time to share your positive experience and look forward to having the pleasure of welcoming you back again soon.Best wishes!
Anonymous User
Superior King Room
Stayed in May 2024
Business travelers
11 review
Very Good
Posted on Jul 1, 2024
The hotel is around 10-15min away from airport, but there are not much eateries nearby the hotel. Remember to register in the front counter to get the free shuttle bus to airport. Room is good enough for 1N stay before heading to airport.
Response from Property: Thank you for your review, it will make us do better, I hope you stay again, have a nice trip, see you soon.
Nicole
Superior King Room
Stayed in May 2024
Couples
4 review
Outstanding
Posted on May 15, 2024
It’s very nice and clean hotel, comfortable bed. Free airport shuttle to pick up and drop off
Response from Property: Dear customers, your appreciation is the driving force for our progress, and we will, as always, provide you with quality services. Thank you for your support and trust!
RakshaR
Deluxe Twin Room
Stayed in Apr 2024
Couples
12 review
Very Good
Posted on May 24, 2024
Hotel was clean. Close to the airport. They offer a free shuttle bus to and from the airport. Check in / out was smooth and quick. Side street was lively with many restaurants. Food street was walking distance from the hotel.
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time during your trip. I believe that every encounter in life is not easy, and I look forward to your next visit.
Mo90
Superior King Room
Stayed in Jul 2024
Solo travelers
10 review
Outstanding
Posted on Aug 18, 2024
Beautiful environment and friendly staff
6/10
Response from Property: Dear guests, we are very happy to see that you like our service and environment. This makes us know that our efforts are not in vain. Thank you for your careful observation and sincere sharing. We look forward to your return here again to continue to enjoy this exclusive comfort and pleasure.
Guest User
Superior King Room
Stayed in Mar 2024
Solo travelers
3 review
Outstanding
Posted on Mar 17, 2024
This is amazing hotel. If you come here, definitely choose this hotel❤️❤️very very comfortable and good
Response from Property: Dear guest, thank you for your recognition of us. Every bit of our guest's needs is the direction we sincerely strive for. We will definitely work harder to create a five-star level, and look forward to providing you with more perfect service for your next trip.
eric7
Superior King Room
Stayed in Sep 2024
Couples
24 review
Outstanding
Posted on Sep 3, 2024
The staff were very cooperative, although we arrived 3 am they still send a pick up car. The breakfast was really good too. And the room was clean and spacious. Well done
Response from Property: Dear guest: Hello, thank you so much for your comment and your high appreciation of the environment and services of our hotel! In order to every guest can travel more conveniently, our hotel provides free shuttle bus for picking you up and dropping you off to the airport at any time, we’re so appreciate you love this services. It’s our responsibility to prepare a clean and comfortable room for you, we have free WI-FI, laundry room and fitness room as well. It is a great honor that our buffet breakfast have been loved by you, we also provide desserts for you at the afternoon, hope you will come again and have a try. We will continue to improve the quality of our service so that you can have a better feeling at your next stay. Looking forward to your visit again, hope you have a nice trip! Best regard,
Anson
Superior King Room
Stayed in Sep 2024
Business travelers
23 review
Outstanding
Posted on Sep 12, 2024
The place is very near the airport. And they have complimentary pickup and airport transport.
Woon
Superior King Room
Stayed in Aug 2024
Couples
2 review
Outstanding
Posted on Sep 14, 2024
My second time staying at this hotel
very clean and comfortable
Staffs here are very friendly
Response from Property: Dear guest: Hello, thank you so much for your kind comments and your high appreciation of the environment, services and facilities of our hotel! We're so grateful to hear you came to our hotel twice and you have a enjoyable time with us. We endeavor to prepare a tidy, clean and well-equipped living environment for you. Thanks for your comment and support again. It is a great honor that all aspects of our hotel have been loved by you. We will continue to improve the quality of our service so that you can have a better feeling at your next stay. Looking forward to your visit again, hope you have a nice trip! Best regard,
J O Y C E
Superior King Room
Stayed in Jul 2024
Solo travelers
3 review
Outstanding
Posted on Jul 12, 2024
Very friendly receptionist, includes free shuttle to and fro airport. Very spacious room and was pleasantly surprised that the tv screen is projector, feel like watching movie in the theatre. Very nice ambience. Highly recommended.
Response from Property: Dear guest: Hello! Thanks for your detailed comment with praise and your liking for our hotel. It's our responsibility to provide you with a tidy, convenient and comfortable stay. And also thank you so much for recommending us, we will definitely work hard to provide super service quality to you. We look forward to your next visit and hope you have a nice trip! Best regard,
Chelsey Sarah
Superior King Room
Stayed in Jun 2024
Solo travelers
1 review
Outstanding
Posted on Jun 23, 2024
Great service and friendly staff. They were accommodating and helpful!! My husband and I both booked with them because we needed to travel at different times. Each time, we were pleasantly surprised and felt taken care of! Would recommend to friends and will return!
Response from Property: Dear guests,Thank you so much for your wonderful feedback! We are truly delighted to hear that you experienced great service and friendly staff. Our team always strives to be accommodating and helpful, and we are glad that you felt taken care of during both of your bookings. We are also very happy to know that you were pleasantly surprised.We really appreciate your recommendation to your friends, and we sincerely look forward to welcoming you back again. We will continue to work hard to maintain our high standards and ensure that every guest has a memorable and enjoyable stay.Once again, thank you for choosing our hotel and for sharing your positive experience.Best regards.
Brandi from Texas
Superior King Room
Stayed in Jun 2024
Couples
22 review
Amazing
Posted on Jun 24, 2024
We actually ended up staying at the sister property where the front desk is located. Lisheng Ruixuan, I believe that’s the correct spelling. The room was okay. The floor was not so clean. The shower was fine. Breakfast was very good, lots of options. We used the shuttle bus to the airport. Great service, and we were given a later checkout to accommodate our flight time. This hotel is very convenient if you have to catch a flight and want to stay near the airport.
Response from Property: Dear guest,Thank you very much for sharing your experience. We're glad to hear that you chose to stay at our sister property where the front desk is located, Lisheng Ruixuan. We appreciate your feedback on the room and the floor cleanliness, and we will definitely take measures to improve these aspects. We're also happy that you found the shower to be fine and that you enjoyed the breakfast with its variety of options.We're delighted that you found our shuttle bus service to the airport great and that we were able to offer you a later checkout to accommodate your flight time. Our aim is to provide convenience and comfort to guests, especially for those who need to catch a flight and prefer to stay near the airport.We value your comments and will strive to continuously enhance our services and facilities to ensure a more pleasant stay for all our guests. Once again, thank you for your feedback and we look forward to welcoming you back in the future.Best regards.